Roy Wheeler Realty Co

Mike Peters was my agent for my transactions. I also saw him assist with the sale of another house. In all transactions, he was knowledgeable, skillful and superbly competent. He worked tirelessly for me and with integrity. His years of experience were invaluable in guiding me in choosing a new house, and preparing to sell my old house. He did not push me into a purchase, but suggested why I might not be satisfied with some until we found the one I bought, which took months. His advice on renovations for the sale of my old house led to a quick sale at a very satisfactory price. He is a very enjoyable person who I have recommended to others.

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I have rented a large apt in downtown Charlottesville for more than 20 years, but my lease is up and cannot be renewed (the building is being converted to another use). A wise old Cville friend recommended the realtor Byrd Abbott of Roy Wheeler to me, and from the beginning of my dealings with her I recognized that I was in the hands of a pro. (Roy Wheeler is a large agency with dozens of allied realtors; any evaluation of the firm needs to center on the particular agent with whom one has contact and does business.) Before I even met her, Mrs Abbott advised me by phone about establishing myself with a financial advisor and meeting with a mortgage broker; as a result, I immediately knew what I could spend on a new house and the financial range of any mortgage I could take on. She then showed me descriptions of houses and accompanied me on site visits. My first visit to Mrs Abbott's office at the firm's Tara-like building in Ednam (opposite Farmington, and every bit as pretentious) was on a Sunday afternoon; exactly one week later, we submitted an offer (successful) on a house. I would summarize my relationship with Mrs Abbott as somewhat like that of a whale with an elephant; we live in different worlds and have different interests -- but my goodness she knows her business -- and pretty much everybody in Cville, as well. Once she realized that someone with more than 7,000 books had special housing needs, she conjured up my dream house (three floors, each one dominated by a single room, 16 x 30' in size: stacks!). The walls of Mrs Abbott's office at Tara are festooned with framed citations and certificates of excellence. If I were a credentialing agency, there'd soon be another candidate for framing on her wall. I am greatly in her debt, and I recommend her highly.

We worked with a particular agent in this company to secure a rental. She was horrendous to work with, rarely answering emails or phone calls. When we finally set up the appointment with her to see the house, she completely brushed us off and left us hanging at the house. The landlord showed up to feed his cattle and ended up showing us the house and telling us about the area. Had he not happened to show up, we would still be waiting as she never answered the messages we left her or apologized for leaving us there. However, when it came time to pony up and sign the lease she made sure she didn't miss THAT deadline! Even when we went to the office to bring her the check for the first month and deposit, she didn't even leave her office to come thank us or wish us well. The secretary didn't even know we were coming...had no clue the house had been rented. Oh, and to top it off, the agent invited us to her church as we were looking for one to attend. We went...and she didn't even say hello to us. We sat right behind her and she didn't even speak. We chose not to attend that church again or deal with Roy Wheeler Agency when it came time to buy our home. If she is representing them, she is making them look horrible. I would tell anyone buying or selling...go elsewhere do not deal with these people they are rude and out of the loop.

Our experience has been awful. In over 4 months they has only been able to attract one potential buyer to our house. They talked about how they were a large firm in the Charlottesville area and would be able to bring in buyers from their company but we've yet to see that happen. I suspect that in good market they can sell houses but in this market they don't have any idea on how to attract buyers.

They were available all of the time. My agent was Dan Conquest. They did a nice job.