Reviews
2.52 Reviews
Showing 1-2 of 2 reviews
Jennifer K.
04/2013
replacement windows, doors
+ 0 moreI would never use Pella again. They are completely incompetent. We purchased all of our doors and windows from Pella for our new construction. The products are good, but the service was terrible. Pella totally screwed up the order and still have not rectified - a year later. They gave us doors that swung the wrong way on several of our doors. It took us a year to get the correct front door, after Pella sent the wrong door 3 times. One of the service technicians came out and cut off the weather stripping, instead of replacing it. We are still trying to get someone out to replace the weather stripping and some brass hardware that is supposed to be brushed nickel.
Description of Work: All windows and doors on a new construction.
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$10,000
S B C.
07/2012
replacement windows
+ -1 moreMy experience with them was positive!
Description of Work: My window wouldn't close within two inches. The salesman couldn't figure it out so he sent out a serviceman. The serviceman fixed it.
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Yes, I recommend this pro
$90
Contact information
380 GREENBRIER DR B, Charlottesville, VA 22901
Licensing
State Contractor License Requirements
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Service Categories
Windows,
Doors
FAQ
PELLA WINDOW STORE is currently rated 2.5 overall out of 5.
No, PELLA WINDOW STORE does not offer free project estimates.
No, PELLA WINDOW STORE does not offer eco-friendly accreditations.
No, PELLA WINDOW STORE does not offer a senior discount.
No, PELLA WINDOW STORE does not offer emergency services.
No, PELLA WINDOW STORE does not offer warranties.
Contact information
380 GREENBRIER DR B, Charlottesville, VA 22901