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PELLA WINDOW STORE

Windows, Doors

Reviews

2.52 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
50%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
4.5
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Jennifer K.
04/2013
1.0
replacement windows, doors
  + 0 more
I would never use Pella again. They are completely incompetent. We purchased all of our doors and windows from Pella for our new construction. The products are good, but the service was terrible. Pella totally screwed up the order and still have not rectified - a year later. They gave us doors that swung the wrong way on several of our doors. It took us a year to get the correct front door, after Pella sent the wrong door 3 times. One of the service technicians came out and cut off the weather stripping, instead of replacing it. We are still trying to get someone out to replace the weather stripping and some brass hardware that is supposed to be brushed nickel.
Description of Work: All windows and doors on a new construction.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$10,000

S B C.
07/2012
4.0
replacement windows
  + -1 more
My experience with them was positive!
Description of Work: My window wouldn't close within two inches. The salesman couldn't figure it out so he sent out a serviceman. The serviceman fixed it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    380 GREENBRIER DR B, Charlottesville, VA 22901


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Windows,
    Doors

    FAQ

    PELLA WINDOW STORE is currently rated 2.5 overall out of 5.
    No, PELLA WINDOW STORE does not offer free project estimates.
    No, PELLA WINDOW STORE does not offer eco-friendly accreditations.
    No, PELLA WINDOW STORE does not offer a senior discount.
    No, PELLA WINDOW STORE does not offer emergency services.
    No, PELLA WINDOW STORE does not offer warranties.

    Contact information

    380 GREENBRIER DR B, Charlottesville, VA 22901