We had the misfortune of hiring Matt Gruber (Peak Builders LLC) to build a custom home for us a few years ago. One-star isn’t even close to what we would like to leave as a review. In our opinion, the worst thing about our experience with Matt Gruber was how easily and how often he lied to us. Throughout our build, he frequently substituted for cheaper items, cut corners on basic building practices like applying primer before painting (some pictures of the comically bad finishes are attached), manipulated change orders, and fabricated numerous charges (well into six figures!!!). We didn’t even get the contracted cabinets in multiple locations, including our kitchen. Since our build, we’ve interacted with three other families who built with Matt Gruber in a similar time frame. All ended up having to obtain the services of an attorney and all had incredibly negative experiences like we did. Even on mind boggling things like having space unfinished that was contracted and paid to be finished. Honestly, how is that something like that even possible? In our case, we were especially frustrated with our systems, where Matt Gruber wouldn’t even give us the names of the subcontractors who installed them. We had to locate and hire new contractors to repair our HVAC, generator, and water heaters. We did not feel safe in our house. Not because of pathetic items like missing insulation, shutters that fell apart due to improper installation, a six inch hole in our roof, or the fact that water would pour in through doors when it rained (yes, that really happened), but because of dangerous items like potential issues with carbon monoxide poisoning due to subpar workmanship on our systems. And if you’re thinking that is what carbon monoxide detectors are for, he didn’t even install those in accordance with our contract. In our opinion, hiring Matt Gruber to build a custom home is quite literally the worst decision you could ever make. Not just because of the cost in dollars, but because of the cost to your sanity and the potential cost to your family’s health and well-being. To be frank, we don’t understand how someone like Matt Gruber is even allowed to hold a contractor’s license.
Description of Work: Custom New Home Construction
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Frederick W.
05/2011
5.0
home builders
+ -1 more
Wonderful to work with great craftsman high integrity had great ideas did lots of extra work and did not nickel and dime us. When called during the project, he either responded immediately or within 20 minutes. Matt is a prince of a guy and the best builder/contractor we have ever worked with. Do not hesitate, he is your guy.
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Peak Builders LLC is currently rated 3 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Peak Builders LLC accepts the following forms of payment: Check