Glass Doctor of Charlottesville VA

Worst service company I have ever dealt with. Sometimes you get company's that have good customer service. Sometimes you get company's that have good craftsmanship. A great company has both. This company has neither. From the installers to management, their service is poor at best. Everyone makes mistakes. It's what you do to correct those mistakes when they happen that counts. They could have taken care of this by simply doing the right thing, but every chance they had they to do so they chose not to. If they gave my money back and offered to replace every windshield in my fleet for free, I still wouldn't use or recommend them! They are not local. They aren't even located in Charlottesville, so before they even begin work for you they are telling you a lie. 1. Botched the replacement of the windshield on a brand new truck. 2. Acted like I was wrong for calling them to make a quality repair. 3. Made me wait for a return visit even though water was pouring down the INSIDE of a truck i.e. dash board, back up camera and stereo. 4. Tried to use a cheap patch job on their brand new window they replaced in my brand new truck. 5. Set an appointment to replace their windshield AGAIN after their shoddy repair didn't work and Rescheduled that appointment twice. 6. Promised to bring documentation stating they were fully responsible for any damage to any electrical components and two weeks later I have received NOTHING. Every time I call I get one lie after another about why I haven't received it.