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31 years of trusted experience
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Photos of past projects
Reviews
4.814 Reviews
Showing 1-14 of 14 reviews
Peter D.
03/2016
computer repair
+ -1 moreThe Geek Squad wanted full payment before the work was started with no guarantee that the work would be completed successfully or on time. In fact I was required to sign an order that read, "I have received and am satisfied with the goods and services in the amount shown above and I agree to pay for this in accordance with my existing credit card agreement. All other service providers in the area bill after the service is completed.
Description of Work: The provider was scheduled to install a wireless network, however I was able to complete the work myself before the Geek Squad arrived.
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$150
Dea M.
01/2016
computer repair
+ -1 moreunknown
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Yes, I recommend this pro
Heather W.
09/2015
computer repair
+ -1 moreThe laptop with the crushed screen had to be sent out for repair, but it was back in less than two weeks and Best Buy called and sent an email to let us know it was ready for pickup. The laptop with the viruses and just wouldn't work was ready within a week. All smudgy fingerprints from kids were gone. The lap top works good as new! We were not charged a penny for either service.
Description of Work: On two different laptops.... one needed a screen replacement (it was stepped on while open, laying on the floor)...the other needed several virus cleaned up and other work (the laptop would not turn on at the time).
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Yes, I recommend this pro
Nancy B.
07/2015
computer repair
+ -1 moreIt went great,Mathew was wonderful.
Description of Work: He transferred the information from my old computer and helped me start up the new one.It
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Yes, I recommend this pro
$150
Frank S.
06/2015
computer repair
+ -1 more.
Description of Work: .
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Yes, I recommend this pro
David W.
01/2015
computer repair
+ -1 moreunknown
Description of Work: Date and time and cost are approximate, but I have used them often with total satisfaction.
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Yes, I recommend this pro
TRACY M.
07/2014
computer repair
+ -1 moreExcellent customer service!!
Description of Work: Purchased a new desktop computer.
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Yes, I recommend this pro
$1,200
DEAN W.
06/2014
computer repair
+ -1 moreunknown
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Yes, I recommend this pro
$2,000
Judith W.
05/2014
computer repair
+ -1 moreI ended up just calling Best Buy for the computer repair service. I was in a hurry. They did a great job. They were courteous, professional and really helpful. They came the next day. They were right on time.
Description of Work: I actually had Best Buy to come to the house because it was a computer printer issue.
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Yes, I recommend this pro
Stephen H.
03/2013
home theater design, tv repair
+ 0 moreIt went great. The installers were friendly and very open to answering my questions. They installed everything and then taught me how to use what they installed. Looks great and works great, too.
Description of Work: Securely installed a TV mounting bracket in brick and mounted our 46" flat screen TV over our brick fireplace. Connected it to the cable box and DVD player via wireless HDMI technology. Programmed a Logitech Harmony 900 remote so that remote control signals will be sent using RF instead of infrared.
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Yes, I recommend this pro
$1,100
Gerry B.
10/2012
computer repair
+ -1 moreLast year I paid $200 for a one-year membership in the Geek Squad's Tech Service, which allowed me to join a chat with a technician through my computer. I signed in and was immediately connected with a technician, who took over my computers (two desktops) and quickly solved my problems. As a bonus, the technician offered to do a complete tune-up on both of the computers. The technician was highly competent, friendly, and eager to see that I was completely satisfied with my experience, which I certainly was. I highly recommend the Geek Squad's tech service membership for ease of access to very good 24/7 computer service either by phone, online, or in the store.
Description of Work: Fixing problems with two different computers.
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Yes, I recommend this pro
$200
dean A.
06/2012
computer repair, computer sales
+ 0 moreIt went quite well; see above.
Description of Work: Bought an hp laptop computer from Best Buy. Salesperson took lots of time with me , answered questions, told me what I did and did not need for my purposes, as opposed to trying to sell me top-dollar items. Answered my computer-illiterate questions without making me feel stupid! He didn't rush me, and he threw in some helpful software that saved me money. Recommended!.
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Yes, I recommend this pro
$500
robert M.
09/2011
computer repair
+ -1 moreI'd been told by an online computer service that I had a defective RAM chip. Took it to Best Buy, whre an extremely knowledgeable guy ran a lengthy scan while I ran some errands an found it was a known issue with Firefox and not a hardware problem. He explained things in clear English, offered a great deal of useful info. Gave me excellent advice on alternatives, which I've now followed with great success. Charged me nothing.
Description of Work: Checked for physical memory problems
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Yes, I recommend this pro
Alan S.
06/2011
computer repair
+ -1 moreSee above
Description of Work: I brought the "tower" from my desk top computer to the Geek Squad at Best Buy for an operational problem. A very competent young lady spent about half an hour resetting and reprogramming my unit, completely solving my problem and then said there would be no charge!! I was tremendously impressed; I've always had good service from the Geek Squad but this was outstanding. They have my allegiance for life.
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Yes, I recommend this pro
Contact information
1615 EMMET ST N, Charlottesville, VA 22901
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
TV Repair,
Stereo and Home Theater Systems,
Electronic Gadget Repair,
Phone Sales,
TV Sales,
TV Service - Cable,
Auto Alarms,
Car Washes,
Appliance Sales and Installation,
Window Tinting
FAQ
Geek Squad - Best Buy is currently rated 4.8 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.
Contact information
1615 EMMET ST N, Charlottesville, VA 22901
www.geeksquad.com/repair