Professional quality of work completed as promised (subject only to brief weather related delay). Very happy with the quality of the work and the team and would certainly recommend.
Description of Work: Various inside and outside repair projects
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Charlottesville Handyman Services, LLC
Thank you for your review! We appreciate your business and have enjoyed working with you.
Aina A.
04/2017
5.0
handyman service
+ -1 more
The person sent to do these various jobs was absolutely top-notch. Extremely knowledgeable, friendly, and helpful. I would hire him again in a second.
Description of Work: I had a bunch of small jobs that needed to be done - as small as changing some ceiling light bulbs, and stopping a ceiling fan from going around (broken switch).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joan C.
07/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Fair price and job completed as expected.
Rating Category
Rating out of 5
Yes, I recommend this pro
Laura L.
03/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: Insulation around doors and other openings, fixed doors- leveling, etc., repaired window sash. Replaced window pane. Punctual and excellent work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
William C.
02/2016
5.0
handyman service
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Catherine J.
01/2016
5.0
handyman service, plumbing
+ 0 more
Took two seconds to fix. Russ has been helping my family for over 10 years. He is a true professional and we were very lucky to find him.
Description of Work: Fixed kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Nuket Y.
01/2016
5.0
handyman service
+ -1 more
unknown
Description of Work: They are the best handyman company I have worked with. They work hard to please the customer. Very friendly and professional.
Rating Category
Rating out of 5
Yes, I recommend this pro
Samy G.
12/2015
5.0
handyman service
+ -1 more
unknown
Description of Work: Russ Melton and another guy from Charlottesville handyman services came over and they installed a stove top microwave as well as mounted the TV. They did a great job. Very clean and efficient.
Rating Category
Rating out of 5
Yes, I recommend this pro
Lia N.
03/2015
5.0
handyman service
+ -1 more
Russ was great--very responsive, prompt, and got the work done with great results, despite it being a bigger job than I think he originally anticipated. He also let us know if he or his colleague were held up in any way and wouldn't be making it at the scheduled time. We were very pleased with the whole process, our kitchen wall looks great, and we don't worry about that leak anymore. We've since recommended him to friends and will definitely call on Russ for other jobs in the future.
Description of Work: Russ and his colleague repaired damaged drywall in our kitchen, as well as the hole in our stucco that caused the damage by letting water in. The drywall was a big fix because the whole length of the wall was affected, along with the ceiling. The drywall that was originally used turned out to be a variety of sizes, so Russ and David had to find matching sheets and come back several times. They smoothed out the walls, sanded, and cleaned up nicely every time. And that was just the inside--the outside stucco had to be repaired as well, and that was done successfully. We haven't seen evidence of a leak since.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cindy P.
12/2014
5.0
handyman service, plumbing
+ 0 more
It took a couple tries to get connected to Russ, but once we did, everything went well. He came out the same day to see the job and give an estimate. He made some suggestions for making the repair go smoothly, noticed some other things and provided a fair estimate. He came first to replace a leaking hot water heater and then later to repair the drywall after serve pro had been there to remove the damage. He was on time, courteous, cleaned up, and was right on target with the estimate. I will definitely use him again in the future.
Description of Work: Replaced hot water heater, replaced dryer duct, repaired drywall and trim after water damage.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Jeffrey F.
08/2014
5.0
handyman service
+ -1 more
Very well. We were extremely pleased and have used Russ several more times recently. We have recommended him to several friends, all of whom have been pleased with his work.
Description of Work: Russ is the consummate professional as is Lou who works with him. They are honest, reliable, knowledgeable, and hard working. Russ did a large number of jobs, large and small, as we were getting our house ready to sell. Every task was done promptly and the results were excellent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
arthur B.
06/2014
5.0
plumbing
+ -1 more
They were just very courteous and reasonably priced.
Description of Work: I used Charlottesville Handyman. It was all plumbing related stuff.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Colleen D.
03/2014
3.0
handyman service
+ -1 more
I had several small projects to be completed. I had asked ahead of time what would be charged so I knew what to expect and was told it was an hourly rate. He was late, and ended up charging me for more than the time he was here and also charged some sort of additional fee, like a location fee, which I was never told about. When I ask someone how much a job is going to cost, I expect an honest answer that includes any and all "hidden fees." I questioned the additional fee and was told it is his standard additional fee and he said he "thought" he had told me about it - he hadn't. The quality of the work was OK and would have been worth what I thought I was going to pay - certainly not what I ended up paying. I have many more projects that I will be hiring someone for and it is unfortunate that someone would want to make a little extra money on one job and ruin future business opportunities.
Description of Work: Several small projects.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
$125
Response from Charlottesville Handyman Services, LLC
I should have been clearer with expectation for her. I never looked at the work and only gave her a ball park estimate over the phone. Even though we normally charge a $20 trip charge, I had waived that on the 1st job I did for her, but didn’t make that clear with her. She questioned the trip charge but paid the invoice. As soon as I found out through this rating that she was dissatisfied, I called and left a message with her. This was over a month since I had done the work. I offered to do what it would take to make it right. I never received a call back or other contact. That offer still stands. She said that she was flexible on her schedule and I called prior to the time I was to arrive to let her know I was running late. As I recall, I was less than 30 minutes late. She had described the light fixture I was to install as “the wiring and everything is in place and ready to go”. There was a switch box with a blank cover, but no switch. I recommended a dimmer switch since it was in a dining area. I was able to find one on my truck. They cost about $15. After putting the fixture together, I figured out the wiring, wired the switch, and installed the lighting. I also installed a wall mount for a TV and the TV. The total cost for mounting a TV on the wall, putting together a light fixture, installing the light fixture, figuring out the wiring and installing a dimmer switch, with the cost of the dimmer switch was $125. The work was all done in a quality manner.
Jeffrey F.
01/2014
5.0
handyman service
+ -1 more
Russ is great. He is knowledgeable, meticulous about his work, on time, neat, and very pleasant to deal with. He clearly takes pride in the quality of his work as does his able assistant, Lou. They are a pleasure to work with and have a solution for every problem. I cannot recommend them highly enough and would use them again without hesitation. I highly recommend Russ and Charlottesville Handyman Services, LLC.
Description of Work: A number of repair jobs necessary to get our house ready to sell. Including everything from switching out light fixtures to installing a new bathroom vanity and sink to installing 2 doors.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,400
Cynthia D.
10/2013
5.0
handyman service, plumbing
+ 0 more
He came on time and was done in very short order . Clean and neat and price total was actually lower than his estimate . Also gave a lot of good advice !
Description of Work: Russ came out and installed two new toilets and while he was there adjusted our front door that was shutting wrong. Awesome people to work with always fair price , on time , and super good job. Wouldn't hesitate to hire again . Just wish they came out to lake monticello where we moved to !
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Sean F.
06/2012
5.0
handyman service
+ -1 more
See above
Description of Work: Russ Melton, the owner, is really good at what he does. He provides very responsive home repair / handyman services and has excellent quality of work. We recently bought a home we intend to use as a rental and have hired him based on our experiences with him, to be our on-call repairman for the property. We have also hired him to be our key custodian as well due to the level of trust he inspires through his personal interactions with people. I would highly recommend him for any small home repairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Handyman Services,
Plumbing,
Interior Painting,
Pressure Washing,
Gutters,
Gutter Cleaning,
Electrical,
Unfinished Carpentry
FAQ
Charlottesville Handyman Services, LLC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Charlottesville Handyman Services, LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Charlottesville Handyman Services, LLC does not offer eco-friendly accreditations.
No, Charlottesville Handyman Services, LLC does not offer a senior discount.
No, Charlottesville Handyman Services, LLC does not offer emergency services.
No, Charlottesville Handyman Services, LLC does not offer warranties.
Charlottesville Handyman Services, LLC offers the following services: We offer handyman services that include home repair, minor electric and plumbing, and carpentry.