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Busy Brooms Inc

House Cleaning

About us

You can trust busy brooms cleaning service to reliably and professionally take care of all your cleaning needs. we always determine what your expectations are and ensure that your cleaning needs are met. a family owned, operated and non-franchise company proudly serving the cities of charlottesville, waynesboro, wintergreen, and the counties of green, albemarle,fluvanna, and madision in central virginia since 2001. we have a staff large enough to be reliable and handle large cleaning projects, yet small enough to know you, with a fleet of vehicles that can go anywhere anytime.

Business highlights

25 years of trusted experience

Services we offer

Furniture, belongings, shelves, ceiling fans, blinds, baseboards, chair rails, window sills, ledges, doors – spot cleaned, woodwork, tub and shower, sink, vanity, mirror, toilet, dusted light fixture, countertops, backsplash, stove, microwave in/out, cabinets – spot, top of the refrigerator, outside all appliances, floor vacuumed and mopped dusting & cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.013 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
38%
4
31%
3
15%
2
15%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
4.0
professionalism
4.2
responsiveness
4.2
punctuality
4.8
Showing 1-13 of 13 reviews

DeAnna A.
06/2016
4.0
house cleaning
  + -1 more
Three girls came on time and went to work. Each worked steadily and got the job done well within the three hours I had requested. There was some discrepancy between the price I thought I was quoted and the price I was charged but I am sure that was due to a mis-communication. Just be sure to get this correct up front because they will not take your word for it. I have used this agency on several occasions and have always been pleased with the results but this last "team" was by far the best I have ever had. I hope I get them again!
Description of Work: Vacuumed, dusted, mopped all of house; cleaned all baseboards; cleaned two bathrooms; changed linen on three beds.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$351

deane Workman P.
11/2015
5.0
house cleaning
  + -1 more
I have used Busy Brooms for over five years and I have NEVER had a bad job. Their staff are very competent, punctual and very pleasant.
Description of Work: Whole house, bathrooms and lavatory, rugs and floors.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Julie R.
05/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: There is one person, Dede at Busy Brooms that I trust to clean my home. She gets an A rating.She is a good leader and ensures that everything is cleaned carefully, efficiently and to my satisfaction. I have found it helpful to be home while the house is being cleaned. I have had less than satisfactory service from other cleaners with this group. The service rates an A when Dede is the crew chief.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$150

Linda S.
08/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: They did a deep cleaning after I moved. I think it was fine, except they said they would clean out the oven, but apparently didn't because my landlord took money out of my deposit for this. Also, apparently the bathroom wasn't cleaned completely. I think you have to be there to inspect on this, and I moved long distance so wasn't there. Once before this time I had them clean and they did a good job--again I guess because I was there to inspect afterwards.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Nancy E.
05/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: kept forgetting to schedule my monthly service and was rebuked by one of the supervisors for not putting my check in an envelope so that the workers would not see it. was never told this in the very beginning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$200

Aileen W.
09/2013
3.0
house cleaning
  + -1 more
I never ended up using their services since they never returned my call. Left message Friday morning and still by Wed had not heard anything. Disappointed since they had good reviews.
Description of Work: Housecleaning, was seeking out move-in cleaning, as well as possible bi-weekly regular work once moved into the home.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Busy Brooms Inc
[Member name removed], we have checked all of our phone records and website inquiries and cannot find any message from you. We would be happy to provide a free estimate as soon as possible. Please, we would love your business. aj

deane Workman P.
06/2012
5.0
house cleaning
  + -1 more
They do a really good job. They will be here on Monday.
Description of Work: I use the services of Busy Brooms Inc for a housecleaning job. They come out every two weeks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Carolina A.
02/2012
3.0
house cleaning
  + -1 more
They broke several of our things. The price was very high.
Description of Work: They did some cleaning at our home.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0

$400

Response from Busy Brooms Inc
Thank you for the feedback regarding our services. If we break items we replace them and in this case we were not informed of any issues. We constantly shop the competition and we are not the highest and not the lowest. We are however the most comprehensive cleaners relative to duties performed with our customers homes. I would also like to add that we are consistantly awared best cleaning service by Albemarle Family and CVille Magazines. Thanks again for your input on Angies List. aj

Christopher B.
12/2011
2.0
house cleaning
  + -1 more
They charged about $100 a week. I would not recommend them. I just found the overall quality was inconsistent and less than an ideal experience. The quality was inconsistent and they had different people cleaning every week, which contributed to the inconsistencies. There was a lack of arrangement of workers and lack of follow though; like checking on their work and consistency. They were frustrating and it was a loss of money. They did an alright job, but it was frustrating. I will never use them in future.
Description of Work: I used the services of Busy Brooms for housecleaning, from May 2010 to May 2011.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$100

Janet M.
12/2010
4.0
house cleaning
  + -1 more
Overall, the experience wasn't bad. I felt that they did a fairly thorough job. However, they moved many small things, and we'd be stuck looking for them for weeks. The items were often placed in places that didn't make much sense, not replaced where they had been before cleaning. On several occasions, small, inexpensive items were broken accidentally, but instead of apologizing and admitting the accident, it appeared as if the accident was "covered up". I had no problem that the items were accidentally broken, but rather that they were not forthcoming about it. After giving an initial estimate in August 2009, in August 2010 they decided that they needed to increase the amount of time spent cleaning. In December 2010, they then also went up on my hourly rate. These two changes meant that my bill increased by over 30% in only four months time, even when my house was arguably better kept by my family between cleanings. The service wasn't bad, but the price became prohibitive. I also felt that the owner should have checked in with me from time to time to get feedback on the service, but did not.
Description of Work: Busy Brooms cleaned my house bimonthly for a period of over one year, vaccuuming, dusting, cleaning bathrooms and kitchen, etc.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0

$190

Stephen V.
03/2010
5.0
house cleaning
  + -1 more
I called them for a move-out cleaning on a rented property. They arrived on time with a 3 person crew and got right to work, following my landlord's checklist to the letter. They also cleaned and dusted my furniture that I was taking with me. Excellent service which I will use again.
Description of Work: I called them for a move-out cleaning on a rented property. They arrived on time with a 3 person crew and got right to work, following my landlord's checklist to the letter. They also cleaned and dusted my furniture that I was taking with me. Excellent service which I will use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Celia L.
10/2009
5.0
house cleaning
  + -1 more
I hired this company to provide a spring cleaning in preparation for a funeral reception at my home. They were able to come on short notice (within 3 days), and were extremely pleasant, professional and thorough. Additionally, they are wonderful with pets. I have continued with them for regular cleaning, and am consistently pleased with their work.
Description of Work: Spring Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$520

Daniel W.
07/2009
5.0
house cleaning
  + -1 more
My wife and I decided to try a cleaning service during her pregnancy and my back injury, so I looked on Angie's List to see some recommendations. I came across Busy Brooms, and gave them a call. A supervisor came out to the house to give an estimate, which ended up being $150 every two weeks for our house (4 bedroom, 2.5 bath). The price seemed a little high, but I thought I would give it a shot. Their first service is by the hour, $65/ hr, as they want to get the whole house cleaned the first time, and then maintain that cleanliness every two weeks. I set up my first cleaning, which was today. A team of three came out, two cleaners and a supervisor, who is the point of contact. They were punctual and easy to communicate with. They cleaned every room, every appliance, and every knick knack on display. They were here for a total of four hours today, and the house looks great. They say that they provide exceptional cleaning for exceptional houses, and I believe it. I will definitely have them come every two weeks to keep the house looking like this.
Description of Work: Whole house was cleaned, mopped, dusted, and shined.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

    Contact information

    1110 East Market St #3R, Charlottesville, VA 22902

    www.busybroomsinc.com

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Busy Brooms Inc is currently rated 4 overall out of 5.
    Busy Brooms Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Busy Brooms Inc offers free project estimates.
    Yes, Busy Brooms Inc offers eco-friendly accreditations.
    No, Busy Brooms Inc does not offer a senior discount.
    No, Busy Brooms Inc does not offer emergency services.
    Yes, Busy Brooms Inc offers warranties.
    Busy Brooms Inc offers the following services: Furniture, belongings, shelves, ceiling fans, blinds, baseboards, chair rails, window sills, ledges, doors – spot cleaned, woodwork, tub and shower, sink, vanity, mirror, toilet, dusted light fixture, countertops, backsplash, stove, microwave in/out, cabinets – spot, top of the refrigerator, outside all appliances, floor vacuumed and mopped dusting & cleaning.

    Contact information

    1110 East Market St #3R, Charlottesville, VA 22902

    www.busybroomsinc.com