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Blue Hat Cleaning

House Cleaning, Floor Cleaning and Waxing, Window Cleaning

About us

History Blue Hat Cleaning was started in in 2012 to provide quality cleaning services in the Charlottesville area. Since then we have been honored to serve hundreds of Charlottesville families by keeping their homes sparkling clean. We have grown from one person to 10 wonderful cleaners. We have grown slowly, taking the time to train our cleaning team members so that we deliver consistent results and excellent customer service. We are working hard to provide honest, reliable service. If you are looking for a regular cleaning service we will work hard to earn your business! Look for our white vans coming soon! Blue Hat Cleaning exists to provide customers with the best cleaning service experience possible. Every room in your home is a testament to our commitment to excellence. And if you ever find we have not met your expectations, we will unconditionally return to correct our oversight. Give us a call today and experience what it's like to truly "Come Home to Clean".

Business highlights

13 years of trusted experience
LGBTQ+ Friendly
Se Habla Español

Services we offer

We specialize in scheduled weekly and biweekly cleaning services. We also offer one time cleanings and move in/ move out cleanings. We clean for homeowners, renters, property managers, business/ offices and construction projects.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

3.25 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
20%
3
0%
2
0%
1
40%


Rating CategoryRating out of 5
quality
3.4
value
3.0
professionalism
3.4
responsiveness
3.6
punctuality
4.4
Showing 1-5 of 5 reviews

Heaven C.
07/2023
1.0
house cleaning
  + -1 more
Paid for 3 "professional " cleaners for 2 hours to clean my apt. They left spiderwebs, dust bunnies and tacky tile floors and dirty carpets. One of the toilets wasnt even cleaned properly. When I brought up the issues, I was offered the solution of pay more money to correct them. Immediately canceled the plan for long term recurring cleanings. Absolutely terrible customer service and shameful quality for a professional cleaning service.
Description of Work: Paid for initial though cleaning of our entire apartment with plans for monthly recurring visits.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$330

Amy M.
10/2022
1.0
house cleaning
  + -1 more
Horrible service. I paid for 4 hours plus extra costs for cleaning my refrigerator and oven and all the cleaned was my kitchen and bathroom. I live in a less than 900 square foot condo and my last cleaning associate cleaned the whole condo in 2 hours. Then they charged me twice so I’m going to have to get that straight with my credit card company with a dispute. Needless to say, I would not recommend them!
Description of Work: Cleaning of condo including refrigerator and oven.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$380

Response from Blue Hat Cleaning
Hi [Member Name Removed], I'm very sorry you had a bad experience with our company. We did accidentally click the bill button twice. We immediately refunded the double billing, no dispute necessary. We work hard to give our customers a good experience and will always stand behind our work. I gave you a call to hear more about your experience and to see if there was anything we could do. Do give us a call back at (434) 989-0481

Pat G.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: They responded promptly, accommodated my schedule and were easy to work with; even recommended a competitor when it initially looked like my schedule could not be accommodated. Cleaned hardwood floors, vacuumed rugs, cleaned kitchen, two bathrooms and 3 bedrooms. Did a very good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
05/2016
4.0
house cleaning
  + -1 more
unknown
Description of Work: They sent one employee to clean the whole house (except the basement). I was |there for the first 2 hours, then had to leave; I don't know how long it took her. |The employee was lovely, very responsive and did a good job. They were expensive, and not flexible with scheduling. Only had one option of times for a monthly cleaning. I had specifically asked the manager at the time of booking if they used "Green" cleaning products. He said an emphatic YES. When she arrived, she said she used ammonia for much of the cleaning and bleach products. She had no idea what was in her floor cleaner. So I gave her my |safer products to use in my home. So I paid a lot and had to provide my own |cleaning materials to get what I felt safe with , and what he had said I would get |from the service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$259

Siobhan K.
07/2014
5.0
house cleaning
  + -1 more
They did a fantastic job. Scheduling the cleaning was very pleasant and easy. I was sent the invoice and pictures of the job (since we had already moved out of the house) as soon as the job was done. I was able to swing by and take a look at the house the morning after the cleaning, and it looked great. They cleaned very thoroughly - they house looked cleaner than it had since we moved in. Will definitely call them again!
Description of Work: Move-out cleaning for an 1,800 sq ft townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$329

    Contact information

    2423 N Berkshire Dr. Apt. 13, Charlottesville, VA 22901

    https://www.bluehatcleaning.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning,
    Floor Cleaning and Waxing,
    Window Cleaning

    FAQ

    Blue Hat Cleaning is currently rated 3.2 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    Blue Hat Cleaning accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, Blue Hat Cleaning offers free project estimates.
    No, Blue Hat Cleaning does not offer eco-friendly accreditations.
    No, Blue Hat Cleaning does not offer a senior discount.
    No, Blue Hat Cleaning does not offer emergency services.
    Yes, Blue Hat Cleaning offers warranties.
    Blue Hat Cleaning offers the following services: We specialize in scheduled weekly and biweekly cleaning services. We also offer one time cleanings and move in/ move out cleanings. We clean for homeowners, renters, property managers, business/ offices and construction projects.

    Contact information

    2423 N Berkshire Dr. Apt. 13, Charlottesville, VA 22901

    https://www.bluehatcleaning.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM