Applied Digital Technologies LLC

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Video Production, Home Security Systems

About us

Applied Digital provides video surveillance systems and components including: • IP and analog day, day/night and covert cameras • Video recording • Remote video monitoring (requires high speed Internet connection) • Installation and training Alarm systems can include entry/exit and window sensors, motion detectors, glass break sensors, pressure pads, key fob arm/disarm, panic buttons and more. Enhance your protection with central station monitoring via telephone, Internet, or GSM (cellular dialer). All Applied Digital personnel are registered with Virginia's Department of Criminal Justice Services and have been background checked. All systems are provided under a sales contract with a written statement of work. Give us a call for a free consultation.

Services we offer

Applied Digital Technologies LLC

Accepted payment methods

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Reviews

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Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
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Deb B.
02/2013
1.0
video production
  + -1 more
I called him for 2 months telling him the surveillance cameras didn't work before I found out that he had switched them. He has credentials but does not stand by them, don't trust them. See above. & I still need them VERY BADLY. I'm in the process of getting other cameras as I right this and I SHOULD NOT HAVE TOO...LOOK WHAT I PAID HIM!!! NEVER TRUST A FAST TALKER. NEVER TRUST SOMEONE WHO TALKS SO FAST YOU DON'T EVEN HAVE THE TIME TO WRITE DOWN IMPORTANT INSTRUCTIONS, WHICH HE WAS SUPPOSED TO INCLUDE. THEN TELLS ME HE WOULD HAVE TO CHG. ME $40.00 AN HR.!!! WHAT A MESS I'M IN W/HIM & WHAT I'M DEALING WITH & NEEDING THESE CAMERAS BADLY...THE ORIGINAL ONES.
Description of Work: He came out to install surveillance cameras on my house. He put a hole in for the cord to come through and he put it in the center of my wall. Had to come back out and said he had to rearrange the cameras. He even erased stuff from my computer. I lost valuable information. There was video from an earthquake that I lost, because the settings were set wrong. I could film down to my mailbox approx.150 yards and now I can only film 10 yards because he switched the cameras from continuous digital to pixel cameras. SURVEILLIANCE CAMERAS He isnstalled cameras that where analog ethernet connected to my PC-DVR warrenty is 36 mos. & is still in effect, has told me he is done w/me & don't call him any more.Has not kept the cotract valid w/the warrenty or his obligation to what he expained to me.Then he came & changed the camerasto digital, whereas, I could not film past 5'-10' if that much, when the cameras I boughtcould fim 140'-150' & was endless tapping. Meqning I could go back 6 mos. 12 mos., etc.The cameras he replaced now roll over every 30 days & once it's gone it's gone. NO RETREAVAL!!! When I relalized I could not get what I needed to record. I called him for 2 mos.to tell him my cameras were not working. He also delited my traing floder on my PC. & tells me the reason I can't get anything is because I don't know how to use them. Then he went to court for me, as I could not prove my case to the court or the polece because of course I couldn't, & the wanted to save himself from THIS!! So I lost a valuable day in court. I've tried to call him & try to settle w/out going to extreme matters, he refuses to do so. AGAINST THE CONTRACT (WARRENTY) He did put the cables in the center of my wall, instead of coming up through the floor, & using the cables to go around the baseboard. VERY UNPROFESSIONAL!! POOR JOB. His name is Bernard E. Greer, Manager/Owner He took advantage of a woman in under extreme duress, switched the cameras, cost me a very important case in court. Oh, he has ALL THE CREDENTIALS, but even when he tried to present them in court, the judge had him as playing me as a fool, & wasn't interested in seeing what he had.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,435
Response from Applied Digital Technologies LLC
The surveillance system in the matter is a 4-channel system that we initially installed with 2GE day/color night/infra-red cameras. The cameras and DVR are analog (coax) devices. The installation was per her directions. The system was installed with a 500gb hard drive (she declined additional storage). The system was installed initially without a monitor since she was going to use a PC connected to her home network to review surveillance. This was also contrary to our recommendations. (You need an attached monitor to know if the DVR is functioning should something go wrong with the PC or the connection to the DVR.) At no time did she have a digital IP camera system or DVR. The system was never capable of recording for 6 months or a year – 30 days, perhaps. Some weeks after installation, the customer took a dislike to the appearance of the GE cameras and insisted that we change them out for something smaller. To meet or exceed the original performance specs and stay within her price range, we had to find new cameras, which we did and exchanged them. She even requested a third camera of the new type on a long cable that she could move around. The total amount billed was $1,218.60, not $1,435.00. Initial installation: 7/30/2011 Replaced cameras at customer’s insistence: 11/18/2011 Donated monitor and third camera: 11/18/2011 Expert witness appearance: 08/2012 There were at least 3 additional visits to attempt to train the customer on the use of the system. On the last visit, she spent almost the entire time on the phone with someone and finally told me to train her boarder rather than her. I did that and left in disgust. The value of the camera and monitor that I donated to her, trying to help her out, was $318. The value of the 3 additional refresher training sessions which I did not bill her for would have been $240. She then wanted me to appear as an expert witness in a hearing involving her ex-husband which I did at no charge with the understanding that that would end the relationship. This system has been installed and working for 18 months. She was pleased for the first year. After that, communication degraded to what you see in the complaint, and we decided to cease servicing her account. In short, we honored the warranty. We donated equipment to her out of good will and did not bill her for it. No system records forever, and she could not make up her mind on motion recording (more surveillance stored) versus continuous recording (much less surveillance stored). We went to court on her behalf, but her attorney only had 1 or 2 questions for us. We attempted to train her multiple times, but she would not put forth the effort to learn the system she has. Nothing was deleted from her system by us. The equipment installed is what we use every day in commercial environments, without any complaints.

    Contact information

    1383 Auburn Dr, Charlottesville, VA 22902

    http://www.applieddigital.biz/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Video Production,
    Home Security Systems

    FAQ

    Applied Digital Technologies LLC is currently rated 1 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Applied Digital Technologies LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Applied Digital Technologies LLC does not offer free project estimates.
    No, Applied Digital Technologies LLC does not offer eco-friendly accreditations.
    No, Applied Digital Technologies LLC does not offer a senior discount.
    No, Applied Digital Technologies LLC does not offer emergency services.
    No, Applied Digital Technologies LLC does not offer warranties.
    Applied Digital Technologies LLC offers the following services: Applied Digital Technologies LLC

    Contact information

    1383 Auburn Dr, Charlottesville, VA 22902

    http://www.applieddigital.biz/

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed