Basically nightmare scenario. I had a price in writing before they began. They started weeks after they were supposed to begin then asked for more money for materials during the project (which I reluctantly agreed to pay even though was fixed price). The project was not completed on time (for a wedding event) and then they came to me with bill for a change order for about 45% over another $4000. (nothing had changed). Job was sloppy; they splashed mortar on the side of the house, there were cracks were in many mortar joints, overall it was a mess. The brick mason I had come in to clean it up said I should really remove all mortar and start over. He said it was the worst job he had ever seen!!! Best of all they filed a civil suit to try to get more money. I had to waste time going to court. I had owed them $700, which I was willing to pay just to be done with it. The judge basically threw them out, said I should pay $360. Unfortunately since I didn't have a affidavit or witness he did not take into account cost for me to have it redone. Brick mason said it would be $3800 to fix it. I usually don't like to be negative but I wish someone would have warned me about these guys. (I wish there was a way to paste photos)
Description of Work: Hired them to put bluestone over existing brick patio and extend an area for a fire pit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$8,900
Response from Albemarle Lawn & Landscaping
We have emails from this customer telling us what a greatbeautiful job we had done and after she changed her mind at least 10 times she eventually decided to make patio bigger than original also have original plans and final product therefore costing more in labor and material and she just decided she didn't want to pay
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Service Categories
Outdoor Kitchens,
Pavers and Hardscaping,
Stone and Gravel,
Landscaping,
Lawn and Yard Work
FAQ
Albemarle Lawn & Landscaping is currently rated 5 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Albemarle Lawn & Landscaping accepts the following forms of payment: Check