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ALBEMARLE CARPET & UPHOLSTERY CLEANERS

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Locally owned and operated company. Licensed, certified and insured **references available. Free over the phone estimates and/or friendly advice. We look forward to speaking with you!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

We specialize in suppling carpet cleaning, upholstery cleaning, tile/grout cleaning and 24 hour emergency water extraction services. -Free "over the phone" estimates -Residential and Commercial services provided. -We supply "Environmentally Friendly Green" cleaning agents upon request. -Application of "Protectants" upon request. -"Red Stain" removal preformed as needed. -Deodorizing/Sanitizing available

Amenities

Free Estimates
Yes
Senior Discount

$10

Emergency Services
Yes


Accepted payment methods

Check

Reviews

5.051 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-51 of 51 reviews

Jana U.
07/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned carpets in basement, office and walk in closet. Did a great job and super happy with how clean they were when he was done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lori U.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional and did a great job with both our main level and basement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

william E.
06/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: sold and installed two carpets. No problem, bought remnants which were well priced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from ALBEMARLE CARPET & UPHOLSTERY CLEANERS
[Member's name removed] Glad to hear you had a good experience with your new carpet instal. Just wanted to let you know this review must be for another company. We at Albemarle Carpet & Upholstery Cleaners only clean carpet not instal. When the need arises to clean your new carpeting we would like the chance to extend our services to you. Thanks Albemarle Carpet & Upholstery Cleaners

Kelly R.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a fantastic job cleaning, they are very friendly and professional. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William F.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They steam-cleaned two rooms, a landing and a full stairway of berber carpet. They were prompt and took care of our furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Laura C.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned badly stained carpet and grout in bathroom. Excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Christine M.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were great, prompt, fast and did a great job. And I have to say, after trying to book four different providers (painters, cleaners, HVAC) to do a number of things around my home, and have major problems getting people to call back and carry out the work, in comparison this company is a rock star!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Anika S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned my apartment when I movedm out took about 15 minutes. I had stains on the carpet and they were able to get them out. I will use them in the future.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

JOYCE S.
04/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cathleen B.
05/2013
5.0
carpet cleaners
  + -1 more
Very satisfied.
Description of Work: It was a very fair price for 4 large bedrooms, a large hall and a bathroom. Spots were removed well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Emily C.
04/2013
5.0
carpet cleaners
  + -1 more
Great. Fast service.
Description of Work: Carpets and couch were steam cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Sheila R.
11/2012
5.0
carpet cleaners
  + -1 more
efficiently
Description of Work: Cleaned all my carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Hilda W.
07/2012
5.0
carpet cleaners
  + -1 more
I am going to use this company for my basement area. The whole process was exactly what you would expect from a professional company.
Description of Work: Two neatly dressed men arrived on time. They proceeded to vacuum and clean the wall to wall carpets in a living room/dining room combination area, bedroom, hall and a set of stairs. They moved the heavy furniture (I had previously moved all light furniture and any lamps etc. that were on dressers) and placed styrofoam squares under the legs to avoid any stains on the wet carpet. They were professional, friendly, and competent. They explained that the carpet would take between 7 and 8 hours to dry. Fans help! I was completely satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

jean W.
07/2012
5.0
carpet cleaners
  + -1 more
Two people arrived right on time. They assessed the job by examining each carpet to be cleaned and pointed out any stains they saw. They indicated which ones would definitely come out and which ones were questionable. They then proceeded to clean the wall to walls first and then the areas. I had some small rugs that I can throw in the washer and they cleaned those too. They moved furniture that I couldn't move and placed styrofoam squares under the legs to avoid any stains on the wet carpet. I was completely satisfied. They were professional, friendly, and competent.
Description of Work: The job was to clean wall to wall carpet in 3 rooms and 6 area rugs. They also agreed to move the heavy furniture.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

donna C.
08/2011
5.0
carpet cleaners
  + -1 more
They show up on time, are very responsive (which is nice since I live in another city), and they do quality work. They bill me at my home which is nice so I don't have to leave a check. They have the feel of a comfortable, small town company.
Description of Work: They cleaned the carpeting in my living room, bedroom, and closets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Mary S.
07/2011
5.0
carpet cleaners
  + -1 more
The carpet cleaners got to the house before I did. They were very professional. They both greeted me and went right to work. It was hot outside and I didn't have the air on. They didn't complain about the heat. They worked at steady pace and finished quiker than I thought. The landlord was impressed on how nice the carpets looked.
Description of Work: The carpet cleaners cleaned three bedroom, a den and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

aaron H.
07/2011
5.0
carpet cleaners
  + -1 more
Easy to schedule with, on time and service rendered was perfect. I would definitely recommend and will definitely use next time.
Description of Work: They were easy to get an appointment with and very prompt. They just did a set of stairs that had carpet and had looked like it had seen better days. The stairs also had a "mystery stain" that another local company couldn't get out a year and a half ago. The stairs now look great and the "mystery stain" is a "history stain."

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Josh O.
05/2011
5.0
carpet cleaners
  + -1 more
I wouldn't try to get a quote online as i submitted a request for that a week prior to calling and didn't get a response. I called for a quote and the receptionist said she would have a technician call me back for the quote which they did in a few hours. After describing the work i needed to get done they were able to fit me into their schedule by thursday (i called on monday). They arrived 5 minutes prior to when i expected them to so that they could get set up outside the house. I showed the rooms that needed cleaning and then let them work. The whole process took less than an hour and the results were stellar. They were able to get up 98% of everything that was in the carpets. I say that because there was one spot that was pretty stubborn and they were able to remove it for the most part but not fully. However, the rest of the stains from spills including wine and lots of Virginia red clay stains from our backyard were fully removed. I was very impressed with their level of service, speed, price and quality. I will definitely use them again.
Description of Work: Cleaned very heavily used carpets (ie lots of visitors and dogs) in my rental townhouse. Work was approximately 550 sq ft including living room, dining room, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$165

Charles S.
04/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
They did a wonderful job. They came exactly on time. The price was really reasonable. They were prompt and timely. It was an excellent experience. I would call them again in a heartbeat and I would recommend them. I took the furniture off of the rug.
Description of Work: I used Albemarle Carpet & Upholstery Cleaners to clean the carpet runner on the stairs and in the upstairs hall and an 8x10 rug in my living room. They also did the couch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Becky K.
10/2010
5.0
carpet cleaners
  + -1 more
They were very flexible with rescheduling the carpet cleaning at the last minute. They showed up on time and worked hard to finish the job quickly. They met all my expectations.
Description of Work: Cleaned the carpets in our new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2010
5.0
carpet cleaners
  + -1 more
I thought that they were very reasonable and helpful. We loved this company.
Description of Work: They had done spot cleaning for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Vicky T.
06/2010
5.0
carpet cleaners
  + -1 more
Arrived on time - did a nice job on some old carpeting.
Description of Work: Cleaned carpet in two rooms and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

donna C.
11/2009
5.0
carpet cleaners
  + -1 more
Service arrived on time, cleaned carpets efficiently and thoroughly.
Description of Work: one bedroom condo-cleaned heavily stained carpet in foyer, living room and bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Elizabeth C.
03/2009
5.0
carpet cleaners
  + -1 more
This company gave me an accurate estimate over the phone, arrived promptly, and did a lovely job of cleaning and rearranging the furniture. I recommend them without reservation.
Description of Work: Albemarle Carpet and Upholstery cleaned wall to wall carpet in 4 bedrooms, a hallway, a stair case, plus three area rugs and the upholstery of two antique couches.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

LAURA P.
10/2008
5.0
carpet cleaners
  + -1 more
ACUC returned my call promptly, provided an estimate by phone, and were available on relatively short notice to come do the job. We agreed on a day and time, and they were on-time. The guys who did the job were friendly, professional and fast. Whole job was done (including moving furniture around) in 30 minutes (for three carpeted rooms). A surprisingly pleasant (and efficient) experience as I was moving into my new place. Would recommend and use again.
Description of Work: Albermarle Carpet & Upholstery Cleaners (ACUC) steam cleaned the wall-to-wall carpeting in my condo.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125
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    • 2(current)
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Contact information

PO BOX 2031, Charlottesville, VA 22902

http://albemarlecarpetcleaners.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Water & Smoke Damage

FAQ

ALBEMARLE CARPET & UPHOLSTERY CLEANERS is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

ALBEMARLE CARPET & UPHOLSTERY CLEANERS accepts the following forms of payment: Check
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANERS offers free project estimates.
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANERS offers eco-friendly accreditations.
No, ALBEMARLE CARPET & UPHOLSTERY CLEANERS does not offer a senior discount.
Yes, ALBEMARLE CARPET & UPHOLSTERY CLEANERS offers emergency services.
No, ALBEMARLE CARPET & UPHOLSTERY CLEANERS does not offer warranties.
ALBEMARLE CARPET & UPHOLSTERY CLEANERS offers the following services: We specialize in suppling carpet cleaning, upholstery cleaning, tile/grout cleaning and 24 hour emergency water extraction services. -Free "over the phone" estimates -Residential and Commercial services provided. -We supply "Environmentally Friendly Green" cleaning agents upon request. -Application of "Protectants" upon request. -"Red Stain" removal preformed as needed. -Deodorizing/Sanitizing available

Contact information

PO BOX 2031, Charlottesville, VA 22902

http://albemarlecarpetcleaners.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day