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A-1 Carpet Cleaners

Carpet Cleaning, House Cleaning, Oriental Rug Cleaning,

About us

If you're looking for a cheap-brush the dirt off the top-bait and switch-wet for days-no guarantee-untrained & uncertified carpet cleaning, furniture cleaning, tile & grout cleaning, or area rug cleaning, you can call any carpet cleaner in town...except me! I'm Joseph Ray, I own A-1 Carpet Cleaners. We care for your valuable property as if our reputation depended on it...because it does! We always show up on time and we do what we promise. And we always guarantee The Most Thorough Cleaning You've Ever Seen...or it's FREE! We're the only carpet cleaner in Charlottesville with this guarantee! Visit charlottesvillecarpetcleaners.com to see what nearly 200 of our happy clients have to say about us. After that, if you like, you can call our 24 Hour FREE Recorded Message & Consumer Awareness Hotline at 1-800-617-5220 to help you choose the right company (of course, I am hoping we are that company). When you are ready to set up an appointment, just call 434-296-0667.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

200% Satisfaction Guarantee, Carpet Cleaning, 24/7 Water Damage, Tile and Grout Cleaning, Rug Cleaning, Upholstery Cleaning

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.022 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
0%
1
5%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-22 of 22 reviews

Gary B.
07/2017
5.0
carpet cleaners
  + -1 more
They were great. It was just one person came out to complete the work. It took one hour to do the work. It was on the top floor, so we had to haul everything out and haul everything down. The worker was great.
Description of Work: Carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dennis F.
06/2017
5.0
carpet cleaners
  + -1 more
It went great. I've used Joe's service for years. He always does a great job.
Description of Work: Carpet cleaned at a rental property.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Gary B.
05/2017
5.0
carpet cleaners
  + -1 more
Joe was fast and efficient. Noted it would take longer to set up and take down his hose system than it would to actually steam clean the carpet in one room. Yet he did it all in less than an hour! And it looks great and my wife is no longer talking about replacing it!!!
Description of Work: Cleaned carpet in one room on top floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$206

DONNA AND STEVEN C.
05/2017
5.0
carpet cleaners, house cleaning
  + 0 more
Great on time
Description of Work: Cleaned rugs in whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

barbara J.
03/2017
1.0
carpet cleaners
  + -1 more
Left a message on his business and cell phone. Never heard from him.
Description of Work: carpet cleaning

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Ronald R.
09/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: On time, highly professional, excellent work. Carpet looked new when Joe left!
Rating CategoryRating out of 5
Yes, I recommend this pro

Michael H.
07/2015
5.0
carpet cleaners
  + -1 more
I scheduled the appointment a few weeks ahead of time, and ended up needing to move it back a week--A1 was able to accommodate me with no issues. I made sure to schedule it for a time when the townhouse would be empty, after all furniture had been moved out. I was told Joe would be there around 1 PM, he called just before noon saying he was ahead of schedule, and asked if I could meet him. I was able to meet him at the townhouse about 15 minutes later, and we walked through looking at trouble spots--in a couple places, he asked about the origins of the stains. The carpets were new when we bought it, and had not been cleaned in 6 years (including 2 years with dogs). About 2.5 hours later, 90% of the stains were gone, and the few that remained were barely noticeable. He even got out detergent stains in front of the washing machine. I was very happy with the quality of the service and would not hesitate to use A1 again in the future.
Description of Work: Cleaned carpets throughout our townhouse (6 "rooms", plus two sets of stairs....my guesstimate of carpeted square footage is 1050)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Elizabeth W.
04/2015
5.0
carpet cleaners, house cleaning
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

David A.
02/2015
5.0
carpet cleaners
  + -1 more
Fabulous. Water mitigation was unexpected & he stayed extra/overtime & did not charge us.
Description of Work: Cleaned Carpet & water mitigation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

John G.
12/2014
5.0
carpet cleaners
  + -1 more
Great job.
Description of Work: Cleaned carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Ivan W S.
12/2014
5.0
carpet cleaners
  + -1 more
The difference was like day and night, as he cleaned we could see how much greyer the un-cleaned part was compared to the cleaned.
Description of Work: Cleaned a white carpet in the family room that another company attempted to clean but made only slightly better.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Donald L.
12/2014
5.0
carpet cleaners
  + -1 more
We had lots of spots from spills and pets that needed special attention throughout the carpeted areas. Plus there was a small area tracked with red play-doh that was a real concern. Some spots I had treated with spray-on carpet stain removers. Sometimes it removed the stain but always left an ugly circle of stain and cleaning product, which I think is typical for white and almost-white carpets. All the stair steps were grungy on the edge of the step. They had been "professionally" cleaned previously but never really looked clean. Joe Ray got our carpets clean and looking brand new. The carpets were not stretched as you sometimes see when carpets are cleaned. We did have to give Joe a call to request that he return for some new spots that appeared as the carpet dried. He didn't mind a bit and explained that liquid can actually soak through the carpet into the padding only to surface upon cleaning. Joe made the spots go away and they have stayed gone. Did I mention we have young grandchildren? I no longer have to worry about their messes, even spots on the upholstered seats of the dining chairs are something Joe has assured me he can take care of when the time comes. It's inevitable. By the way, our home is about nine years old. We have been here six. As long as Joe is in business I will no longer fret about white carpet. Also, we won't wait so long to call him the next time we need him. Joe Ray deserves our compliments and our appreciation. He is thorough, painstaking and neat in his work. He is considerate of you home and furnishings and professional, professional, professional.
Description of Work: Cleaned white carpets on three levels of our home that includes three sets of stairs, seven rooms and two hallways. Some is Berber carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Joseph A.
09/2014
5.0
carpet cleaners
  + -1 more
Cleaned carpets that we thought were beyond cleaning (we'd tried a grocery store steamer with no luck). Made them look like new.
Description of Work: cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Elizabeth M.
06/2014
5.0
carpet cleaners, house cleaning
  + 0 more
He was on time and completed the job in a relatively short time. Very professional. I will hire him for cleaning at our house next.
Description of Work: His cleaned two bedroom wall-to-wall carpets in our rental house. This is the best job EVER. I have tried other businesses but this is definitely the best. Before, we have had spots and pet oders remaining. I thought we were going to need to replace these carpets, but they look almost like new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

keyona D.
06/2014
5.0
carpet cleaners
  + -1 more
did a great job. will hire again.
Description of Work: cleaned carpets in home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joanne M.
03/2014
5.0
carpet cleaners
  + -1 more
Our white rug was disaster. We have had it for some time and it had collected a number of stains and looked so dingy! The rug is noticeably brighter; we are quite pleased.
Description of Work: Joe worked quickly, efficiently, and effectively to clean the white rug in our living room. We would happily hire him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Theron K.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Incredible service! A1 is a locally owned company with top of the line equipment. I recently had my carpets cleaned by a large carpet cleaner (last 120 days). Joe was able to clean my carpets like new. The tile in my bathroom never shinned so complete. My ten year old couch and love seat looks brand new. Joe is extremely knowledgable and customer focused. There is no corner cutting when he performs services. A1 accepts debit or credit card. Huge advantage in today's electronic age. I will most definitely use A1 again. Most strongest recommendation.
Description of Work: Upholstery cleaning, carpet and tile cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$865

Randolph P.
11/2013
5.0
carpet cleaners
  + -1 more
Joe arrived on time, was very nice and professional, and did an excellent job. I strongly recommend him and will use his services again.
Description of Work: Cleaned family room, runner, and upstairs hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Vicki H.
11/2013
5.0
carpet cleaners
  + -1 more
The service was punctual and courteous. The results were little short of amazing. The carpet that I had only hoped would be improved was spotless. I am both pleased and amazed.
Description of Work: A-1 Carpet Cleaners cleaned a very stained livingroom carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Scott K.
09/2013
5.0
carpet cleaners
  + -1 more
Garland Ray out of Gordonsville VA is the franchise owner and he did an amazing job. BEST carpet cleaner we have had at our Lake Anna rental home. High recommend him!!
Description of Work: cleaned 4 bedrooms and a great room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Wilma B.
09/2013
5.0
carpet cleaners
  + -1 more
Cleaned a very dirty carpet in one of our apartments. I didn't think the carpet was redeemable. He was cheerful and professional. He did a beautiful job at a reasonable price.
Description of Work: 2 carpets in 2 different rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Virginia M.
03/2013
5.0
oriental rug cleaning
  + -1 more
A-1 Carpet Cleaners arrived when they said they would, did a walk-through of house noting stains that needed special attention, items that I wanted moved for cleaning, and provided a final cost before starting work (which was under the estimated price). Joe worked non-stop until finished (approximately 4.5 hours), and provided helpful information for maintaining my carpets. A=1 Carpet Cleaners did an exceptional job! My carpets had not been cleaned in eight years, so I was not expecting a miracle...but my carpets looked like new when finished. I am thrilled! I was also very impressed with their professionalism, knowledge and the care they displayed. I will definitely hire them agai
Description of Work: Steam cleaned all the carpet in my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    330 S Pantops Dr, Charlottesville, VA 22911

    www.charlottesvillecarpetcleaners.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    House Cleaning,
    Oriental Rug Cleaning,
    Upholstery Cleaning,
    Water & Smoke Damage

    FAQ

    A-1 Carpet Cleaners is currently rated 5 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    A-1 Carpet Cleaners accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, A-1 Carpet Cleaners offers free project estimates.
    No, A-1 Carpet Cleaners does not offer eco-friendly accreditations.
    No, A-1 Carpet Cleaners does not offer a senior discount.
    Yes, A-1 Carpet Cleaners offers emergency services.
    Yes, A-1 Carpet Cleaners offers warranties.
    A-1 Carpet Cleaners offers the following services: 200% Satisfaction Guarantee, Carpet Cleaning, 24/7 Water Damage, Tile and Grout Cleaning, Rug Cleaning, Upholstery Cleaning

    Contact information

    330 S Pantops Dr, Charlottesville, VA 22911

    www.charlottesvillecarpetcleaners.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM