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Darren Smith Appliance Repair

Appliance Repair, Appliance Repair - Small

About us

Owner-operated. No subs. Cost is determined by the job. No travel charges. No service fees. Do not contact through email.a

Business highlights

32 years of trusted experience

Services we offer

Appliance repair - kitchen & laundry major appliances.

Services we don't offer

Installation


Accepted payment methods

Check

Reviews

4.8147 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
3%
3
2%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 147 reviews

Maureen F.
12/2017
5.0
appliance repair
  + -1 more
Great service
Description of Work: Replaced refrigeratorpart

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rhonda S.
11/2017
5.0
appliance repair
  + -1 more
It was very thoughtful
Description of Work: I called about an issue with my kitchen drain. He told me how to fix it over the phone! I was so grateful

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan K.
08/2017
5.0
small appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne F.
09/2016
5.0
appliance repair
  + -1 more
Very well,exactly on time
Description of Work: Refridgerator control faulty,needed change

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jennifer S.
06/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: He fixed our Samsung front loader washing machine. He was knowledgable and was able to ascertain the problem and fix it with the right part.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Dana T.
06/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Earl C.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Mr. Smith repaired the icemaker in our freezer. The repair took approximately one hour, he showed up on time, and he was very easy going and professional. I would definitely use Mr. Smith again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$274

Nigel S.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Linda P.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Darren was great!....He responded to my phone calls quickly always getting back to me within a few hours....He was very kind and personable as well as professional....And even though he wasn't able to solve my problem due to the fact that the part is no longer made, he did as much as he could to find a solution

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Stephanie H.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Laura C.
01/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: I had an electric dryer that needed repair. He replaced a fuse, and the dryer worked well when he left. Less than a week later, the dryer was overheating. He came right out and replaced another part without the service charge. Prompt and professional service at a reasonable price.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carola S.
10/2015
2.0
appliance repair
  + -1 more
unknown
Description of Work: Did not provide adequate advice. repair was not needed. replacement was the only reasonable option yet recommended repair.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
punctuality
5.0

$300

Norma D.
10/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He gave me great advice on a broken appliance. Returned my call promptly. very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary C.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Fixed door sealing problem with freezer.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$130

Julie R.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Darren arrived a little later than he planned; but he called a head to let me know that he was running late for our 11am-1:00pm time window and to check on whether I still wanted him to come. He found the problem with my 11 year old GE range, but did not have the necessary parts to make the repair. He asked if we could change our plans and be at home again later that afternoon if he was willing to get the parts from Lowe's and return to finish the job. We agreed; Darren returned at 3:30pm with the parts and completed the repair the same day. We were happy with his service, his professional manner and his work was excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Pamela C.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Darren quickly diagnosed the problem, had to order a part and when it arrived he installed with little delay.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debbie L.
08/2015
4.0
appliance repair
  + -1 more
unknown
Description of Work: Darren fixed some sort of drain component in the back of our Samsung french door refrigerator because it was freezing and therefore leaking. When I called him he seemed to know exactly what was wrong with it and was correct. The only difficulty was trying to arrange a time that he could do the work. He seemed to have a very rigid time frame so I ended up having my husband go into work late on that day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

John and Anna B.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Darren replaced the control board on our Maytag refrigerator, and reset the panel settings. He was thorough, prompt, and professional. The part was expensive, but he had told me that up front, so there were no surprises. I would use him again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Vanessa K.
07/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: It is the second time I used him and it went as well as the first time, A rating! Very quick to reply to my message that I left on the weekend so I got top priority Monday morning. Really congenial, efficient, professional. Offered general advice for the appliance as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

L H.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Very helpful. Fixed my frig ice maker

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$181

Joyce Y.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: This was a service call to evaluate my dryer. He thoroughly explained what needed to be replaced. When he gave me a estimate on the price of the replacement parts, he also suggested I could probably get them cheaper on line. If that is what I wanted to do he would be willing to return and install them for me. I mentioned I was going to get him to come back and look at my ice maker. He asked me what the problem was then proceeded to fix it! I got two services for the price ignore!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Susan B.
06/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired my asking machine Quickly and easily. Knew what he was doing. I was very satisfied | |I am very dissatisfied with Angie's List. I have done this review at least 3 times and you keep coming back to me to ask me to do it again. I am thinking of getting out of Angie's list because of problems with the website.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

jackie B.
04/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: Darren fixed my ice maker for $80 which he guaranteed. He also fixed my dishwasher for $180. I thought the dishwasher was a little high. He also recommended that's we replace it. I wish he would have said don't waste your money on fixing this one, go ahead and buy another one. Because in the end we had to replace it.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

April R.
11/2008
5.0
appliance repair
  + -1 more
The thermometers we keep in both sides of our refrigerator/freezer showed that the temperatures were above safety levels. Instead of calling a random company in the Yellow Pages, we found Darren on Angie's List and made an appt. for the next day. On the day of the appt. he called ahead as we requested him to give us 15 minutes warning before he'd arrive (he gave us a window of time he'd arrive when we made the appt.). Darren went to work right away and tested the circuit board that controls the auto defrost cycle. It wasn't working. He had the part in his van ($96 of the total) and replaced the board. I had emptied the freezer into our deep freeze so Darren was able to use a steamer to defrost the coils in the freezer. Darren was very polite and professional. He does work on laundry as well as kitchen appliances and I'll be sure to call him for any future needs!
Description of Work: Replaced auto defrost controller board in refrigerator; defrosted coils in freezer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Thomas M.
06/2008
5.0
appliance repair
  + -1 more
Called on a Friday; Darren said he wouldn't be able to come until Monday and gave a 2-hour window when he would come. He showed up right in the middle of the window after calling ahead. The refrigerator required a new relay, which Darren had on hand, and the repair took about 10 minutes. He was friendly and respectful and took a few additional minutes to answer some questions I had about our oven; I was quite pleased with the experience. His per-visit fee ($85) was slightly higher than other outfits I contacted, but I was glad to pay it.
Description of Work: Repaired our refrigerator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Contact information

unknown, Charlotessville, VA 22901


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small

FAQ

Darren Smith Appliance Repair is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Darren Smith Appliance Repair accepts the following forms of payment: Check
No, Darren Smith Appliance Repair does not offer free project estimates.
No, Darren Smith Appliance Repair does not offer eco-friendly accreditations.
No, Darren Smith Appliance Repair does not offer a senior discount.
No, Darren Smith Appliance Repair does not offer emergency services.
No, Darren Smith Appliance Repair does not offer warranties.
Darren Smith Appliance Repair offers the following services: Appliance repair - kitchen & laundry major appliances.
Installation

Contact information

unknown, Charlotessville, VA 22901


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM