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The Cleaning Authority - Chantilly

House Cleaning, Blind Cleaning, Carpet Cleaning,

About us

General house cleaning services, biweekly, tri-weekly, monthly rotations, we currently have over 800 customers and 40+ employees, we take all major credit cards,

Business highlights

21 years of trusted experience

Services we offer

http://chantilly.thecleaningauthority.com

Services we don't offer

We do not do carpet cleaning, laundry or window cleaning,

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.683 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
7%
3
5%
2
6%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.7
punctuality
4.8
Showing 1-25 of 83 reviews

Armela N.
03/2023
1.0
house cleaning
  + -1 more
Don’t waste your time or money with this company. Just go through their yelp reviews to save yourself the headache. Unprofessional doesn’t even begin to describe the Chantilly location. There are many other cleaning companies that actually care for their customers.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Kayla W.
09/2020
5.0
house cleaning, blind cleaning
  + 0 more
Carmen & Eglis do a great job when they come every other week! They are masked now that the pandemic has hit, and I'm confident in the safety measures taken. The products used smell good and aren't overpowering. I appreciate the rotation of emphasis areas by visit. Highly recommend for anyone seeking consistency, efficiency, and thorough cleaning.
Description of Work: Bi-weekly whole-house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jann S.
06/2020
5.0
blind cleaning, house cleaning, vacuum cleaners, floor cleaning
  + 2 more
We are highly satisfied with The Cleaning Authority. They have responded during the recent pandemic by training the team, establishing safety precautions and implementing appropriate CDC guidelines. As a family that must now telecommute, The Cleaning Authority Team #16 efforts to provide us with a clean home under the safest possible circumstances is very much appreciated. We highly recommend the Cleaning Authority for regular home cleaning service.
Description of Work: Regular Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Chris K.
06/2020
5.0
house cleaning, blind cleaning
  + 0 more
Great! The girls (Team #9 Ana and Mayra) are wonderful. They are careful with your things (walls, appliances, floors, knick-knacks) our previous cleaning person was not. They were extra cautious during the quarantine and took extra steps to clean everything touchable on their way out of the house. Would recommend The Cleaning Authority.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen E.
06/2020
5.0
house cleaning, vacuum cleaners, blind cleaning, carpet cleaners
  + 2 more
I've been using The Cleaning Authority for 7 years and have generally been pleased with the friendliness, professionalism and hard work done by the ladies on Team #20 - Rosalia and Cristina. They are a delight to have in the house and do a thorough and complete cleaning job every time they come.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$124

Debbie H.
06/2020
5.0
house cleaning, floor cleaning, carpet cleaners
  + 1 more
Perfectly, I have used them for over 10 years. I was originally wary of a service as I previously had only individual housekeepers, but I love them. They do everything; clean, vacuum, change sheets, do wood floors, tile floors, all appliance, floor boards and a million other things, too many to specify. Their workers are so nice and thorough. I can't say how much I value them.
Description of Work: Cleaning a 5 bedroom house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Jeanne L.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
Team #16 (Marta, Luz and Hilda) do a great job. I am never disappointed with the quality of their work. They are always smiling, happy and very nice. When they leave the whole house sparkles. I look forward to their visit.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Reba H.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
TCA cleans my house every two weeks and does an excellent job. They came out with their COV-19 polices and enhanced cleaning procedures immediately when the pandemic hit. I like their set-up of having 4 special areas that take turns getting extra cleaning each time. team eight with Nancy and her helper(s) do an outstanding job. I have a 3 bedroom; 2 bath condo.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Stacey S.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
From the first interaction of our estimate by none other than the owner himself, to scheduling and ultimately cleaning, things have been great! We have the same Team of Yanira and Ericelda every 2 weeks and they do a great job! My daughter loves going down to say good bye to them before school. They are prompt, efficient and i can't believe I waited so long to have this service done. You can't go wrong with them.
Description of Work: We hired the Cleaning Authority to do a bi-weekly house cleaning for our townhouse.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina G.
06/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Very, well happy with Sonia and team they are trustworthy and responsible.
Description of Work: Cleaning House

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$178

Austin M.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
I love these guys! Responsive, great work, extra special attention during Covid-19 to be safe. My home always looks great
Description of Work: Regular house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

RICK W.
06/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Every month I get the best service cleaning areas in my house. They are always carefully serviced. My interior is sanitized down and cleaned which is important to me. I’m going to always use this service.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Joy P.
06/2020
5.0
blind cleaning, house cleaning
  + 0 more
Very well, particularly during the Covid-19 pandemic. Very professional, PPE was worn and clearly much research went into the cleaning products used as they had been changed/upgraded. They also have been particularly flexible since I am now working from home.
Description of Work: The house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie S.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
Nancy and Allison Escobar are the cleaning team responsible for our home in northern Virginia. They bring their own equipment to clean the living room, dining room, foyer, family room, kitchen, and breakfast room, 4 bedrooms and 3 bathrooms. They are prompt, thorough and do an excellent job. We spent a good amount of time away from home. The written report they leave are a valuable tool in monitoring what is being done- never been disappointed. It is so pleasant to come home to a freshly cleaned house. Everything dusted, vacuumed and put in order. While they clean the entire house, they also rotate various of emphasis to ensure that special attention is made to specific areas like the kitchen, baseboard or bathrooms in a regular basis. We have been very pleased with the service provided by the cleaning team from The Cleaning Authority. The management team have also been responsive on our phone calls or email messages. Have been responded to promptly making any requested schedule changes or answering any questions quickly and efficiently. Above all, We trust the cleaning teams and never had an issue with negligence of any type. I would highly recommend the Cleaning Authority.
Description of Work: I use them every month for past 6 years for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Charlotte M.
06/2020
5.0
blind cleaning, carpet cleaners, house cleaning
  + 1 more
Cleaning Authority has been cleaning our home for many years and couldn't be more satisfied!! The following reasons are why: very professional and accommodating, we were assigned a Team, making expectations easier, rooms & tasks are rotated and given more attention plus an email letting me know. Team 9 (Ana, Mayra, Yanet, Alba) do a fantastic job!
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica M.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
I have been using TCA to clean my home on a bi-weekly basis for the past 3 years. I've been extremely pleased with this service. Team #8 Nancy and Allison are MY team. They are professional, pleasant, thorough and pay attention to detail. I also appreciate the extra safety precautions TCA is taking during the Covid-19 pandemic. I highly recommend this company for their value and service.
Description of Work: Bi-weekly home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Craig L.
06/2020
5.0
blind cleaning, carpet cleaners, house cleaning, floor cleaning
  + 2 more
cleans about a 3,500sq ft living area including 3 baths a half bath and 3 bedroom, and 8 other rooms. We have been with The Cleaning Authority (TCA) for well over 10 years. Prior to hiring Ron and his team we had used several competitors and since using the TCA we have never even considered switching.
Description of Work: Routine house cleaning every 2 weeks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

jane z M.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
It went very well. Ladies on time; very professional, but cordial; wear masks right now; hit high maintenance spots w/extra effort; always clean/sanitize bathrms well (very important to me); vacuum thoroughly; observe/remove any dust/cobwebs on walls, lamps, furniture; clean kitchen well; clean bar eating area well (my husband's important area), mop w/disinfectant. ALSO, very important w/any cleaning service: I can leave & know that there is TOTAL HONESTY w/these ladies: NEVER any pilforing or theft in the years of our contract w/the Cleaning Authority. Ladies' names recently: in Apr: Rosa & Jenis; in May: can't find receipt but CARMEN was 1 of 3; she has been here many times during our contract w/CAuth & we are very fond of each other, exchanging info & pics of our families. ANother + w/CAuth is even though many contracts, the company is willing to accommodate occasional chgs of schedule when we are traveling. Finally, I am paying less monthly for similar service than I had paid for years to another agency. With all those +++'s, I can honestly recommend the Cleaning Authority of No VA.
Description of Work: A general monthly (every 4 wks) house cleaning inside. 2 stories/walk out bsmnt; 3fu bths;5 bdrms, lv/dn, kit, & famrm.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carla D.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
Excellent. We are assigned Team 6 and don't always have the same 2 people, but usually 1 has been here before and can show the other person around. They have done a great job, and we know ahead of time what the cleaning focus will be in the reminder message they send.
Description of Work: Bi-weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Priya R.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
I am very happy with the Cleaning Authority. I appreciate their professionalism and punctuality. I have been using cleaning authority for almost 5 years now. Rosa is one of the cleaner who has been coming since I started the service. She is a wonderful person and I know I can rely on and trust her.
Description of Work: Regular cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa C.
06/2020
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
The cleaning is always satisfactory but I would like the blinds cleaned in a more gentle fashion as they have been damaged in the past. Overall I’m satisfied with the cleaning. Thanks
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$123

Scott H.
06/2020
5.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
The Cleaning Authority always does a fantastic job.The crew always is very thorough in cleaning the house and they leave a nice checklist to show what was done on that visit.They are very reasonable for what they do and have even changed the way they clean by disinfecting the house on top of the other work.I highly recommend this company to anyone who is looking to have there home cleaned
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Angie T.
06/2020
5.0
house cleaning, blind cleaning, carpet cleaners
  + 1 more
My house never looks better than when The Cleaning Authority is finished! I’m pretty picky about cleaning and they nailed it from the start. They literally scrub with toothbrushes! The Team is always friendly and attentive. I’ve used them all through COVID-19 and they’re masked, remain social distance, and sanitize literally as they’re walking out—never had a worry. Definitely highly recommend them!
Description of Work: Weekly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick F.
06/2020
5.0
blind cleaning, house cleaning
  + 0 more
We used several cleaning companies before we found TCA about 13 years ago. Our current team, Nancy and Allison (team 8) are great. They strive to handle all cleaning duties as requested and listen carefully to requests. They are very thorough, very professional and dependable. While we have had a few different teams over the last 13 years as people come and go, this is the best team we’ve had! And I love Being able to easily reach TCA by phone or email to make any last minute requests. They are absolutely the best cleaning company we have worked with.
Description of Work: Bi monthly house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex M.
06/2020
4.0
blind cleaning, house cleaning, floor cleaning
  + 1 more
Every time the cleaning is wonderful. Team #20 and others have all done great. Being high risk for COVID-19 and in the past after having surgeries it has been a blessing to know my home is safe and clean.
Description of Work: House cleaning service for whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

4431 Brookfield Corporate Dr Ste E, Chantilly, VA 20151

http://www.thecleaningauthority.com/chantilly

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Blind Cleaning,
Carpet Cleaning,
Floor Cleaning and Waxing,
Vacuum Cleaners

FAQ

The Cleaning Authority - Chantilly is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:30 PM

Tuesday: 7:30 AM - 5:30 PM

Wednesday: 7:30 AM - 5:30 PM

Thursday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 5:30 PM

Saturday: Closed

The Cleaning Authority - Chantilly accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, The Cleaning Authority - Chantilly offers free project estimates.
Yes, The Cleaning Authority - Chantilly offers eco-friendly accreditations.
No, The Cleaning Authority - Chantilly does not offer a senior discount.
No, The Cleaning Authority - Chantilly does not offer emergency services.
No, The Cleaning Authority - Chantilly does not offer warranties.
The Cleaning Authority - Chantilly offers the following services: http://chantilly.thecleaningauthority.com
We do not do carpet cleaning, laundry or window cleaning,

Contact information

4431 Brookfield Corporate Dr Ste E, Chantilly, VA 20151

http://www.thecleaningauthority.com/chantilly

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:30 PM
Tuesday:
7:30 AM - 5:30 PM
Wednesday:
7:30 AM - 5:30 PM
Thursday:
7:30 AM - 5:30 PM
Friday:
7:30 AM - 5:30 PM
Saturday:
Closed