Service Specialties Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

SSI is a full-service mechanical contractor in Virginia (Va) specializing in creating comfort through indoor plumbing, heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Still family owned and operated, SSI is now the trusted mechanical contractor for significant commercial enterprises, including Dulles Airport, and we bring indoor comfort to a large number of loyal residential customers. We do it all with an unwavering commitment to quality, timeliness, and value that have been part of our mission from the beginning. Family owned & operated, Celebrating over 35 years in business, 30 plus employees. Additional DBA - SSI. Award winning.

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.

Services we don't offer

Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6679 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 651-675 of 679 reviews

Paul M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Had a serious clog in my kitchen sink's drain pipe. Prior to contacing SSI Services, I spent about two weeks trying to un-clog it myself, from using your standard drain cleaners to pouring Coca-Cola down the drain, to using a drain auger (and while I did get stuff out using the auger, it was not enough to clear the drain). SSI Services probably should have charged me more for this -- they came on a Friday afternoon and spent more time than I think they bargained for to clear the drain. Anyway, they successfully cleared the clogs, and I haven't had any issues since. The service professional who provided the service was extremely knowledgable and answered many other questions I had related to our plumbing system. I will be calling SSI Services again in the future with any plumbing issues or work and cannot recommend them highly enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Kerry M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Sheila D.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
Tenant had no complaints.
Description of Work: Repaired toilet at Rental property

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

Robert D.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Replace furnace and AC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Response from Service Specialties Inc.
Thanks for choosing SSI, if any servbice is needed in the future we will be there for you.

Arturo C.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased the big deal for $84.50 for 2 HVAC Inspections Per Year Plus 20% Percent of All Parts and Labor. They were okay to work with. Scheduling is fine. There is usually one technician that comes out to do the inspection.

Rating CategoryRating out of 5
value
4.0

Yes, I recommend this pro

Jeremy D.
05/2014
4.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Found out, upon reaching out to SSI that the terms of the offer didn't apply to what we needed in spite of the description. Did not perform service and got a refund.

Rating CategoryRating out of 5
professionalism
4.0
punctuality
5.0


Karin B.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Came to fix a leaky bathroom sink. The plumber was very friendly and discussed options with me. We decided on the lowest cost option. The sink still has occasional drips but is fine for normal use.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Charles H.
04/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0


Response from Service Specialties Inc.
Sorry to see you gave SSI a D rating. It would help if you wrote out what went wrong with our service so we would be able to take action to correct it. We have date of service as Dec. 16th and you put down April 7th, and also we have you at a Centreville address and not Purceville. Hard for us to understand what happened and take corrective action with out all the information....Thanks

elizabeth B.
04/2014
4.0
heating & air conditioning/hvac
  + -1 more
Good
Description of Work: Plumbing

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$40

Response from Service Specialties Inc.
Thank you for the review. Looks like we didn't reach our goal of an overall A grade. Let us know where we fell short of exceeding your expectations. It is good to know that you would use our services again, but hopefully next time we can provide the quality Grade A service we are know for...Thanks for the review.

Ken Y.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I have used this service twice for the furnace check-up. There were 2 different technicians. Both were very professional. I have lived in this house for 34 years and have had many furnace/AC inspections. None were as thorough as these. They pulled out their meters and measured capacitance, pressures, voltages, etc. which no one ever did before. One adjusted my thermostat which was never done before. They were very informative about how furnaces work. I learned more about furnaces in one hour than I ever did in the last 34 years. I want to share one incident with you: Earlier, Cyprus Air sent a technician to inspect my furnace. He said the burner was cracked, dangerous and I needed to replace the furnace. I said I will get a second opinion before I spend thousands for a new furnace. I called SSI. The technician said the furnace was old but in good condition ... no cracks. I can only assume I was almost ripped off by a dishonest technician who apparently gets a commission for each new furnace sold. Customer beware! I will use SSI when I eventually need a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Response from Service Specialties Inc.
Thank you for the great review, we strive hard to treat customers the way we ourselves would want to be treated. Treating customers right for for nearly 35 years is what has built our business to what it is today. Thank you.

rita B.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Seasonal inspection of the air conditioner. There was a problem that was diagnosed and they were able to fix it without having to make another appt. They are nice individuals to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Sharon R.
03/2014
5.0
plumbing
  + -1 more
.
Description of Work: Installed a pedestal sink in our powder room. He came in and did it very quickly. About a week later we had a leak in our utility room and called them to correct that problem too. Again, came and did it very quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Response from Service Specialties Inc.
Thank you for using SSI. We surely aren't perfect even though we try to be every day, but we do stand behind our work and wil make sure it gets done right. Thanks, again

Gordon J.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
good juob
Description of Work: assess and tune up system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sean M.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Todd S.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric B.
01/2014
4.0
plumbing
  + -1 more
Everything was okay.
Description of Work: SSI Services Specialties, Inc. fixed a leak in my bathroom in the upstairs.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Richard R.
01/2014
5.0
plumbing
  + -1 more
They were great to work with.
Description of Work: I bought a Big Deal from them for $200 worth of plumbing service, and they put a faucet in my sink.
Rating CategoryRating out of 5
Yes, I recommend this pro
$119

Peter B.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally D.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Barbara H.
11/2013
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SSI came for a furnace tune-up and told me I was going to need a new blower motor because it is leaking oil. I was encouraged to upgrade my furnace rather than just replacing. When I contacted my home warranty company and they sent out one of their furnace companies, I was told there was no evidence of the motor leaking oil but there was a problem with the safety door button ( button that automatically turns the furnace off when the furnace door is taken off). Now I don't know who to believe.
Rating CategoryRating out of 5

giovanni L.
11/2013
4.0
plumbing
  + -1 more
.
Description of Work: Investigate a leak provide diagnostics on its source and a solution

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Sam V.
10/2013
5.0
plumbing
  + -1 more
Great.
Description of Work: I purchased a Big Deal for SSI Services Specialties Inc
Rating CategoryRating out of 5
Yes, I recommend this pro
$39.99

Patricia M.
09/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Great
Description of Work: Install new 50 gallon water heater with expansion tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Norman F.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: This was an Angielist special to inspect the AC system (had bought the systen two years ago and not inspected it since). The person came on time, made sure the system was in good working order (which it was), and provided a few recommendations that were of interest in the long term. Overall a good experience.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2701022299
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning

FAQ

Service Specialties Inc. is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service Specialties Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Specialties Inc. offers free project estimates.
Yes, Service Specialties Inc. offers eco-friendly accreditations.
Yes, Service Specialties Inc. offers a 10% senior discount.
Yes, Service Specialties Inc. offers emergency services.
Yes, Service Specialties Inc. offers warranties.
Service Specialties Inc. offers the following services: Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.
Electrical.

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day