Service Specialties Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

SSI is a full-service mechanical contractor in Virginia (Va) specializing in creating comfort through indoor plumbing, heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Still family owned and operated, SSI is now the trusted mechanical contractor for significant commercial enterprises, including Dulles Airport, and we bring indoor comfort to a large number of loyal residential customers. We do it all with an unwavering commitment to quality, timeliness, and value that have been part of our mission from the beginning. Family owned & operated, Celebrating over 35 years in business, 30 plus employees. Additional DBA - SSI. Award winning.

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.

Services we don't offer

Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6679 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 626-650 of 679 reviews

Nancy D.
12/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris Y.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced diverter valve in shower wall. Fixed stopper in drain. Unable to replicate noisy pipes sound, so still living with it.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Service Specialties Inc.
Thank you for taking the time to write a review. we strive hard to provide a great customer service experience to all of our customers. Thanks again

sharon J.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kay L.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

sandy L.
10/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Annual check-up

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
I see you have been an SSI customer since 2003. We surely appreciate your loyalty to SSI. We didn't receive all A's in your review which is what we strive for. I see you have scheduled to have your Heating inspection later this month and hopefully we can do a better job this time and get all A's from you. Wish you could of listed where we fell short in your eyes so we can make improvements to those area's....Thanks again

Christopher L.
10/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced "saddle valve" to supply water to refrigerator ice-maker. They did a great job of replacing the plumbing and adding a high-quality connector/valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Response from Service Specialties Inc.
Thanks for the great review. Like we have said many times, we would rather justify our price then apologize for our quality...thanks again for taking the time to post this review.

Marie C.
10/2014
1.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SSI technician didn't show up, and I didn't hear from the company since I called for the service sometimes in May.
Rating CategoryRating out of 5

Response from Service Specialties Inc.
We have no record of your service call, might want to check and make sure you have the right company....sorry

Richard S.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
.
Description of Work: Replaced a broken drain pipe in the bathroom sink. Repair was very fast and efficient. I thought the sink would have to come off the wall because of the tight working space, but the technician used a couple tricks to leave everything in place - saving time and money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Service Specialties Inc.
Thanks for taking the time to write a review. SSI is glad to here that you had a great experience and took the time to share that with others....Thanks again

Rosemary D.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Replaced leaking pipe under kitchen sink. Installed tube on interior A/C unit for condensation drain maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Service Specialties Inc.
SSI thanks you for taking the time to write a review about your experience using SSI as your service provider. Thanks again

Anthony C.
09/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: I bought a deal from them for a plumbing service call.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for writing a review and giving SSI an overall A rating. WE strive hard to please all of our customers, and provide a great service experience....Thanks again

William F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We use SSI for all of our HVAC needs and have been pleased with the quality of their work. We have purchased annual service agreements with them since 2006. My wife feels comfortable with them when they are in the house, and this is important to me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Everybody here at SSI appreciates you taking the time to write this review. It makes us feel good when we see the results of our hard work...HAPPY CUSTOMERS.....THanks again

Marc F.
08/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed a dripping faucet and two runny toilets and replaced a garbage disposal. It was great and the technician was skilled and quick.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Service Specialties Inc.
Thanks for the great review, SSI has built its reputation by having customers like you send us referrals and write reviews about your experience...Thanks again

edward Y.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SSI diagnosed an issue with our shower which would simply not turn off. They explained the issue, discussed the complications, and provided us with several options on approaching the repairs and even suggested that we pursue quotes from competitor companies to ensure the price quotes for future service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thanks for the great review, we strive hard to provide a great customer experience for all of our customers...Thanks again

Clifford W.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Appt was made easily, they were timely and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thanks for taking the time to write a review, we strive hard to provide great customer service...Thanks again

Vidya V.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had the furnace and air conditioner replaced since both were starting to be a bother (they were over 12 years old). We replaced with a Trane system, and life has got much quieter. :) | |SSI was good in the overall incident-free way installation was done, plus the twice-a-year checks at scheduled. Also, personable and professional people always seem to come in, making the experience a good one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$12

Julie D.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Elizabeth C.
07/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I bought an Angie's List deal just to get a plumber out here to give me an estimate on some work that I wanted done on my shower (fix the steam shower and replace the faucet handle). The first time I scheduled an appointment, they tried to send the tech 2 hours later than promised and I couldn't be home. The second time they did come during the time window promised but couldn't give me an estimate on the spot about the work I wanted done. The tech promised to follow up with me about what options were available but he never called. I called the office twice to see if I could get the information from him and the receptionist promised to call me back and never did. I will be contacting another company to give me an estimate on the work I want done.

Rating CategoryRating out of 5
quality
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0


Donald S.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They care right away for a first time customer during the Christmas Holidays. Big plus. |They came to fix a clogged bathtub drain after I had tried a bottle of Draino. They tried snaking and working on the pipe and even cut a hole in the ceiling. Nothing was working. They were getting ready to cot more ceiling to replace the pipe. I asked if they had a chemical stronger than Draino. The next day they came with a drainage chemical and that fixed it. The only trouble is they don't do drywall so I still have a hole in my ceiling six months later.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Katherine H.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Used another vender.
Rating CategoryRating out of 5

Stephen D.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced Air-conditioning unit. Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Linda L.
06/2014
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed all 4 toilets in my house, replaced a tubspout, and replaced the pressure reducing valve which corrected the problem of rattling pipes. Everything went well and would definitely call SSI again in the future. The technician Reid was very informative and professional and would request him again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Nicole C.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were incredibly helpful and professional. Because the needed repair was covered under an appliance insurance plan, we had to go with another provider. Otherwise, we would have had SSI do it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Andrew T.
06/2014
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: The plumber told me that my improperly sloped drain line couldn't be fixed easily and gave me 3 expensive options. I had another plumber come out and he was able to fix it in 20 minutes.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$49

Jessica M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replace garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2701022299
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning

FAQ

Service Specialties Inc. is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service Specialties Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Specialties Inc. offers free project estimates.
Yes, Service Specialties Inc. offers eco-friendly accreditations.
Yes, Service Specialties Inc. offers a 10% senior discount.
Yes, Service Specialties Inc. offers emergency services.
Yes, Service Specialties Inc. offers warranties.
Service Specialties Inc. offers the following services: Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.
Electrical.

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day