Service Specialties Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

SSI is a full-service mechanical contractor in Virginia (Va) specializing in creating comfort through indoor plumbing, heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Still family owned and operated, SSI is now the trusted mechanical contractor for significant commercial enterprises, including Dulles Airport, and we bring indoor comfort to a large number of loyal residential customers. We do it all with an unwavering commitment to quality, timeliness, and value that have been part of our mission from the beginning. Family owned & operated, Celebrating over 35 years in business, 30 plus employees. Additional DBA - SSI. Award winning.

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.

Services we don't offer

Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6679 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 601-625 of 679 reviews

Patricia P.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
WE are Happy
Description of Work: Mold inside unit was chemically removed and UVA light installed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Gina S.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Came to service my air condition unit, and heater unit. I was very pleased with the service provided. Very professional came with uniform and booties for my floor. After they were done, they went over all the checks and service he provided and e mailed me right on spot. Only thing that I was unhappy about, my 7:30am appointment turned into 8:30am, however they contacted me at 7:40 to let me know my serviceman was in traffic. The usual excuse for this area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$59

Stephen T.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Sam C.
07/2015
4.0
plumbing, drain cleaning
  + 0 more
Very well.
Description of Work: They performed plumbing and drain cleaning services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Joseph B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We have used SSI for our heating and AC work since about 1986. Currently on a bi-annual inspection service and also have them do any problem corrections throughout the years. They have always been punctual and quick to complete any necessary repairs. Warranty work on our systems were taken care of with no problems. We recommend SSI for your Heating and AC work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Dianne R.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Repaired toilet in half bathroom, would not flush properly, was using too much water when flushing plus had a tendency to overflow. I replaced the parts inside the tank, however it did not resolve the problem. | |The technician arrived, he was professional, polite and courteous. He showed me the errors of my way, that the part I put in was not quite sufficient, it was missing a floater. He put in the right part, then showed me it was working properly and it still is!! | |He left the bathroom in clean working order and even entertained my grandson while I went to get my credit card. I'd highly recommend SSI Services and their technician Rob!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathryn T.
06/2015
5.0
heating & air conditioning/hvac, plumbing, drain cleaning
  + 1 more
Service was good.
Description of Work: Fixed a stopped drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$538

GARY P.
06/2015
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We called to schedule maintenance check and had a very difficult time getting a response. Once we did talk to someone, they told us that our equipment had to be in excellent working condition to use the coupon. Otherwise, we'd have to pay full price for a service call ($150) to diagnose problems. They also stated that service calls receive a higher priority than maintenance checks, and that they wouldn't be available to come out for a maintenance check until sometime mid-June. I subsequently purchased a $39 Angie’s List deal for a service call from another company, and they came out the next day.
Rating CategoryRating out of 5

Naveen V.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I purchased a big deal with SSI Services Specialties Inc. They were very prompt in reaching out to me. I then found a better deal being offered by another company. So I canceled the big deal.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bethany R.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: SSI does twice a year inspections of our HVAC system. They are very good and professional in their conduct. I would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Justin S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for taking the time to post your satisfaction with SSI.... A's is always our goal.

Margaret F.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent service.
Description of Work: Provided a maintenance check on the heating system and cleaned and checked the humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Service Specialties Inc.
Thank you for using SSI for your service needs, and also for sharing your great experience with other members.

Richard M.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I have used SSI for all of my HVAC and Plumbing needs for the last 10 years. I have an annual maintanemce contract with them. They are very good, do high quality work, are professional and courtious. The last job they did for me was to replace an outside hose spigot and the line that feeds it. This was the result of the winter freeze. They were competitive in the price and prompt in fixing the problem. I recommend them and will continue to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$689

Response from Service Specialties Inc.
Thank you for being a long time customer with SSI.That's the way we have built our company, one customer at a time. we all here at SSI thank you for writing the great review.

Rosemarie L.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: I have a plumbing and A/C service contract with SSI. ALso, whenever I need plumbing repairs I call SSI. Can't say enough about them. They are always fair in price and do an excellent job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for the great review. It's nice to see that all the training and effort we put into providing exellent customer service is getting noticed. Everybody at SSI thanks you.....

Charles W.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed the leaky sink stopper which was fixed by a different company that used inferior material a few years ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Service Specialties Inc.
Thank you for taking the time to write a review, we all here at SSI thank you.

Jeff P.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced whole HVAC system (dual zone) in one day including hauling old system out. They were punctual, professional, and courteous. Highly recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,090

Response from Service Specialties Inc.
We here at SSI really appreciate you using our services, and also taking the time to share your experiences with others. Everybody here at SSI thanks you.

Sonia S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$11,000

Richard M.
02/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced our upstairs gas furnace and air conditioner. Included as part of the service the first year was a follow-up 6 mo and 12 inspection of the heating and AC. For an additional fee we have continued to receive an inspection at the beginning of the heating and air conditioning seasons.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,800

Olga B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
It went pretty good.
Description of Work: They did some installation work for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary E.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samuel D.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They were punctual and did a great job. I've used them in the past and they always perform to my satisfaction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Blossom M.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: It was a service call and they did everything they were supposed to do and more. Gave great advice and helped tremendously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Otis J.
01/2015
5.0
plumbing
  + -1 more
Everything went OK.
Description of Work: I bought a Big Deal for $39 for a plumbing service call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Lindsay K.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: Fixed blockage in drainage system for AC unit. They were great, explained everything thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2701022299
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning

FAQ

Service Specialties Inc. is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service Specialties Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Specialties Inc. offers free project estimates.
Yes, Service Specialties Inc. offers eco-friendly accreditations.
Yes, Service Specialties Inc. offers a 10% senior discount.
Yes, Service Specialties Inc. offers emergency services.
Yes, Service Specialties Inc. offers warranties.
Service Specialties Inc. offers the following services: Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.
Electrical.

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day