Service Specialties Inc.

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

SSI is a full-service mechanical contractor in Virginia (Va) specializing in creating comfort through indoor plumbing, heating and air conditioning. Founded in 1979, (SSI) remains committed to the values that have helped us grow from a small family-owned service business to a leading Northern Virginia residential and commercial HVAC and Plumbing contractor. Still family owned and operated, SSI is now the trusted mechanical contractor for significant commercial enterprises, including Dulles Airport, and we bring indoor comfort to a large number of loyal residential customers. We do it all with an unwavering commitment to quality, timeliness, and value that have been part of our mission from the beginning. Family owned & operated, Celebrating over 35 years in business, 30 plus employees. Additional DBA - SSI. Award winning.

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.

Services we don't offer

Electrical.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6679 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
76%
4
12%
3
4%
2
4%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.7

Filter reviews by category

Showing 476-500 of 679 reviews

Keith R.
06/2017
5.0
plumbing
  + -1 more
Very pleased with work
Description of Work: Replace front hose bib (faucet)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Namita M.
05/2017
5.0
plumbing
  + -1 more
The service was excellent.
Description of Work: Replacement of outdoor hose

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Sharad G.
05/2017
5.0
plumbing
  + -1 more
I didn't get the work done.
Description of Work: Getting outside hose faucet replaced. The technician explained the job and we agreed that it would require extensive effort to replace the faucet in a finished basement.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Maggie Y.
05/2017
5.0
plumbing
  + -1 more
Great. No complaints.
Description of Work: Replaced backyard outdoor faucet. Work was completed efficiently and as advertised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Tushar P.
04/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kenneth M.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
very quick and good work
Description of Work: replaced a damages outdoor hose faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vidya V.
04/2017
5.0
plumbing
  + -1 more
The job was done professionally.
Description of Work: Install kitchen Faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ken B.
04/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Great , as before.
Description of Work: Connection for new water heater

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris P.
04/2017
5.0
plumbing
  + -1 more
Quick and professional!
Description of Work: Installation of new outdoor hose tap

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for your feedback! Service Specialties, Inc.

Jeffrey S G.
04/2017
5.0
plumbing
  + -1 more
Quick and professional service
Description of Work: Replaced Jose bib

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Everyone at SSI thanks you for your review! Service Specialties, Inc.

George H.
04/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
very well!
Description of Work: outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Neal D.
04/2017
5.0
plumbing
  + -1 more
Very well.
Description of Work: Replace an outdoor faucet under an Angie's List deal. However, the service technician noted that the cut-off valve inside on the line serving the outdoor faucet had failed. I paid him to also replace that valve, which he did very quickly and professionally.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Service Specialties Inc.
Thank you for your positive feedback! Service Specialties, Inc.

Cheryl Y.
03/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Well replace with copper.
Description of Work: Leak in pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Hemant M.
03/2017
4.0
heating & air conditioning/hvac
  + -1 more
It went well.
Description of Work: Heating unit tune up.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Service Specialties Inc.
[Member Name Removed] Thank you for your positive review! We see that you put a "B" for Quality, and would love to hear your feedback on that. We want to make sure that every customer we see is satisfied with our Quality. Thank you in advance for your feedback! Service Specialties, Inc.

Devesh P.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: ..................................................................................
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for your great review, Mr. [Member Name Removed]! Everyone at SSI thanks your for your positive feedback! Service Specialties, Inc.

Shruti A.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
PRETTY GOOD
Description of Work: Heater was not working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leigh W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Leigh W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
I have a service contract.
Description of Work: I used Service Specialties Inc. for our heating and AC's semi-annual checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie M.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathy N.
12/2016
4.0
plumbing
  + -1 more
See the details above.
Description of Work: We needed 3 new toilets and a cutoff valve put in that works and removal of a valve that doesn't. The 3 toilets were replaced very professionally and satisfactorily. The cutoff valve replacement required their coordination with the Fairfax County Water. We indicated that we would be sure to be home at whatever time they arranged. They have yet to follow through.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Ms. [Removed Member Name], Thank you for your great review. We are glad that you are satisfied with the toilet installations. I apologize that no one from our office has spoke to you about the cutoff valve. Someone from our office will be reaching out to you today to coordinate the replacement of your cutoff valve. Thank you again for your positive feedback! Service Specialties, Inc.

Ilona G.
11/2016
5.0
plumbing
  + -1 more
work was done well. no probs
Description of Work: fix pipe under sink and replace main.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Service Specialties Inc.
[Member Name Removed], Thank you for your great review! We are glad that you had your expectations met, and will continue to use our services. Thank you again for your positive feedback, Service Specialties, Inc.

Billy B.
11/2016
5.0
plumbing
  + -1 more
Everything went well
Description of Work: Replace leaky hose bib

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Service Specialties Inc.
Thank you for your feedback!

Alan P.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Air conditioner installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Juan B.
10/2016
2.0
plumbing
  + -1 more
did not fix anything
Description of Work: toilet leaking

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0


Response from Service Specialties Inc.
Mr. [Member Name Removed], We apologize that you feel as though we did not fix anything. The Angie's List Big Deal that you purchased was not to fix anything, but to tune up two of your toilets. The technician did make some recommendations on his ticket in order to fix the issues that you are having with your toilets, and it seems that you declined the repairs during the time of service. If you would like us to resend your invoice, so that you can see his recommendations, I would be more then happy to send those to you. We apologize that you feel as though we did not do anything, but we did everything that the Big Deal states was supposed to be done and more! We hope you will give us a second chance, and will be happy to correct any issues. Thank you for your feedback, Service Specialties, Inc.

Claire & Albert B.
10/2016
5.0
handyman service
  + -1 more
Very well. Excellent service.
Description of Work: Had requested (1) furnace system check and (2) discussion of possible agreement for furnace and AC (yearly) inspections. Very happy with representative Joe Sechler. Excellent. Knowledgeable. Presented clear explanation of services provided and advantage of yearly contract (furnace and AC inspections). Plan to see them next spring and every year thereafter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Service Specialties Inc.
Thank you for such a great review! We will definitely make sure that Joe Sechler is recognized for his excellent service! We are glad that we have gained another loyal SSI customer! We will see you next spring!

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
2701022299
Trade License Locale
VA
Trade License Authority
Virginia Department of Professional and Occupational Regulation
Trade License Expiration
05/31/2024

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Natural Gas Lines,
Wells and Pumps,
Sewer Cleaning

FAQ

Service Specialties Inc. is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Service Specialties Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Service Specialties Inc. offers free project estimates.
Yes, Service Specialties Inc. offers eco-friendly accreditations.
Yes, Service Specialties Inc. offers a 10% senior discount.
Yes, Service Specialties Inc. offers emergency services.
Yes, Service Specialties Inc. offers warranties.
Service Specialties Inc. offers the following services: Residential & Commercial Design, Repair & Maintenance - HVAC, Heating & Air Conditioning, Piping, Pumps, Ventilation, Boilers, Air Handlers, Heat Pump, Gas Furnaces, Thermostats, Air Cleaners, Plumbing. Water Heater & Sewer Line Replacement & Repair. Garbage Disposal Replacement & Repair.
Electrical.

Contact information

14522 Lee Rd, Chantilly, VA 20151

https://www.ssihvac.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day