Mann-In Inc A/C & Heating

I have been using their services for about eight years. They are a very good company. They are very reliable. It's a family run business. The people that were there when we started using their service are still there. They are very professional and very skilled in the work they do. It has been a very positive experience and I would not use anyone else for my heating and air conditioning needs. The office support staff is excellent. The woman who I talk to over the phone does a great job.

At my request, Chuck Brown found a Carrier electronic air cleaner with washable filters, rather than trying to sell me a more expensive unit using HEPA filters that have be constantly bought. Reasonable price. Clean efficient installation of the unit. Even repaired one of the air vents in my house! New electronic air cleaner with washable filters is doing an excellent job of removing recent pollen. First class friendly services! Since Mann-In installed my Carrier heat pump in 2008, I have used their annual maintenance service.

Everything was exactly as you, as a consumer, would want it to be. Their "sales" guy is really much more of a consultant. He worked for many years doing HVAC installs, including running his own company doing this work, and only recently switched to a sales role. He was very knowledgeable, very low-pressure, and advised us on things to consider with pros/cons to different options. He helped us make very informed decisions that matched our needs/priorities. The installation team was equally professional. All are employees of Mann-In (no subcontractor issues), all very experienced, and very pleasant to have in our home. They left everything spotless in the areas where they worked. They completed all the work in the timeframe that they estimated, and were very thorough in answering our questions and making sure we understood all aspects of the new equipment (operations, maintenance, tips/tricks). The price was very fair, and they were very helpful in making sure I got the rebates available from Carrier and also to make sure I understood the tax credits available on next year's taxes. If you're looking for either a maintenance company to take care of your current equipment or a company to help you with an update on aging furnace, AC, heat pump, etc., I don't believe you can go wrong with Mann-In, Inc. We've never once been disappointed in the 25 years we've dealt with them.

They were responsive but not the winning bidder.

It always goes well, whether it be service or installations.

Came out next day after call, friendly folks to deal with all around. Glad to find them, seemed honest and capable. Also very fairly priced and did not try to up-sell anything.

I am a Realtor and I helped my clients find and vet HVAC companies for a home they had just purchased. My client (and not I) paid for the work, but I was involved in the whole process so I am in a position to provide a review. I have purchased several HVAC systems over the years and maintain many more as a property manager. I have worked with many HVAC companies and I am very impressed with MANN-IN all around. After gettting several rip-off estimates (those that were 40-50% higher than they should be) for the same work (i.e. replace existing system with Carrier Infinity variable speed system), it was a breath of fresh air to deal with Stan Lee at MANN-IN <insert Spiderman comment here>. He followed up with my client and provided the clearest estimate: two concise pages outlining the equipment and work to be done, as well as the warranty. They came out and and did all of the work in a clean and efficient manner and made some changes to the return ducts intented to improve overall performace (included in the estimate). My client is very happy with the whole process. My only complaint is that they only work in Virginia, and most of my work is in Maryland and DC. I highly recommend this company.

Everything was fine with Mann-In, Inc. AC/ & Heating. It was a pretty basic service. There was nothing that they found or that they said needed to be done. It was just a routine visit. I wasn't actually there. I had my best friend let them in and she said they were very friendly and very nice. They were pretty responsive and there wasn't a long delay in trying to get them in on a particular date. They were flexible.

They did a good job. They came in, diagnosed the problem, and they said they could replace the unit really fast. They kept the other unit going until they were able to replace it the next day. They couldn't have done the job any faster.

It was a very satisfactory experience. The work was done quickly, neatly and as agreed; and they were very helpful in coordinating with the gas company to bring gas service to the house.

They were very professional and competent. They were good. I would absolutely recommend them and use them in the future.

They are real good people. They are just very polite and very courteous. They show up when they say they are going to. The receptionist is just wonderful. She will call half an hour before the technician is due to arrive. They are reliable. I think that their price is reasonable but I don’t have anything to compare to.

Mann in came on schedule, checked heating system and humidifier.

We planned to have the fourteen year old heating/ac system replaced in the fall. Unfortunately, the ac unit stopped working on one of the hottest days in late August. Because we already had Mann-in at the top of our list, we called them for an estimate. A very knowledgeable sales consultant, Buck Bradley, was able to come out the next day. There was no high pressure sales pitch. He presented several options and emailed the proposals back within a few hours. Each proposal detailed the equipment, price, warranty and available rebates which made the decision easy. We selected the Infinity system, and Buck came by that evening to write it up and to try and fix the old ac unit-which he did- so that we would not have to roast until the the new system could be installed. A couple of days later Chuck came to check out the job, measure and make sure all parts needed for installation would be ordered and to give us an install date and time. The installation crew of four arrived on time, removed the old equipment and installed the new system in less than half a day. All old equipment was removed and the areas where they worked were left spotless. We received a tutorial on the new system along with the necessary form required to file for the rebate. This was one of the smoothest, easiest home improvements/repair that we have ever experienced. A++++

From sales purchase to installation and follow up service calls they have been reliable, responsive and honest.

I emailed them about the job right after buying the Deal and within minutes I recieved a reply saying that they don't service my area. I was very impressed with their responsiveness.

First of all the Mann-in bid was several thousand dollars lower than other contractors with similar/same equipment. They also had a good rating on Angie's List and we had neighbors that gave good reports on their service. They completed the job the next week after we accepted their bid. It took two days. They took great care in protecting the house and the yard. They were very good at cleanup. It was like they were never there. The workmen were very friendly and always interested in what else they could do for us.They did the little extras at no extra cost such as replace the tap on the hot water system with two valves ( one for the humidifier and one for our ice maker ). As an engineer I appreciated the attention to details. All the tubing runs were secured and had square bends. The ductwork had good finish work. The electrical work was neat and tidy. After their bid was accepted, The owner came and redesigned the entrance and exit ducting for both the furnace and the heat pump. This was done to help increase the efficiency of the system. They also included dampers in all the ducts to help balance the system. The other bids that we received said they were going to replace the system "as is" with minimal duct work. They took all the time necessary to explain the system and its operation after installation. The system has worked very well with no problems. Mann-In has be very responsive when did we have questions. We have been very happy and would use them again.

They were accommodating on their prices and services, but we decided to postpone the work till next year.

We purchased the Angie's list deal to perform a service check on our older furnace, but we also had an estimator come out to look over our entire HVAC system. The service technician thoroughly checked our furnace, cleaned components that were dirty, replaced the air filter and reassured us that everything was in good working order. He was knowledgeable and courteous and took the time to answer questions and explain a few things to me. He was a little late in arriving (about 30 minutes) due to several heat outage calls, but the office manager called me to let me know in advance and to make sure it was not a problem, which it wasn't. Overall it was a good experience and I will have them back in the spring to perform a checkup on our A/C. While setting up the service call I also requested they send someone out to evaluate our entire system. Our house was built in 1952 and we've only lived here a few months, so I wanted to get a better understanding of our situation as our heating and A/C is not completely effective. Buck arrived on time and spent about 90 minutes going over the duct work, furnace and other components of the system. He was also extremely knowledgeable and helpful in dispensing advice we can use immediately. In the long run he recommended adding a second furnace and A/C unit that would cover part of the house that is virtually without HVAC coverage and to replace most of the duct work in the house when we do a major renovation some time next year. He took the time to explain everything to me in ways that a layperson could easily understand. In the end he did not suggest that we do anything immediately, nor did he provide an estimate because he suggests it would be best to wait until we plan our renovations and do all the work at the same time. He did say he will get back to us with some ball park figures so we can build in HVAC into our plans. We will definitely call Mann-In back out to provide a detailed estimate when appropriate.

Spent $69 for a Seasonal Gas Furnace Inspection & Tune-Up. The came on time and took a look at my 20+ gas furnace. They didn't see anything wrong but noted some advantages of newer furnaces. (They weren't being pushy in trying to sell me a new furance, but just answering my questions). Overall, good experience and I'd call them if I have trouble or need a new furnace.

They came at a reasonable time. They took their shoes off, so I think they were considerate when they came into the house. They were timely and they seemed to be efficient in their service. I think that is all I can say.

I was extremely pleased and very happy with the entire experience. After receiving 4 estimates from separate companies, we went with Mann-In based on a friend's strong reccommendation. Our friends are extremely picky (in a very good way) so I knew that their recommendation (which was glowing) meant a great deal.Highly recommended.

I have been very pleased with this company for the ten years I have been using them. I would rate them as first class.

When the compressor died on our 17 year old system, we decided to have both the A/C and the furnace replaced. Based on the recommendation of a neighbor, MANN-IN was one of those we called. We went with them and are quite happy. We got a quality replacement for less than we expected. The service was excellent. They even put in a window A/C unit to help us out from when we signed the contract to when they installed the system.

I have used this company for at least 10 years and am always impressed. I had a fan that had been a little noisy and mentioned it during a check up. The tech said to wait until it failed rather than to spend $350 too soon.. After several months it failed. I called after hours and left a message for Jody who handles all the appointments. AT 7:10 in the next morning when the office opened Jody called and said she would have the Tech to my house and I was his third stop. She said she would call when he was on his way, and she did just that. Colt checked the fan, which was dead, replaced it and checked a few other things. He did it quickly and was extremely knowledgable and helpful. Can't say enough nice things about this company. During one previouse visit we had a condenser replaced while also getting a new AC also installed. When there was a problem with the repair and the owner himself came out to check and fix the problem. While here he noticed some locations in the furnace and duct work leaking air and sealed them without charge. He is a person who stands behind his company's work. Once again a great company.