L & B Universal

Mike and his team were professional, punctual, and responsive when it came to replacing our home water heater and HVAC unit. Their pricing is fair and reasonable. Their team explains in detail what needs to be done and never takes shortcuts. They are very trustworthy and I highly recommend them.

L&B Universal installed a new HVAC system at my home (Dec 2022) and a new water heater (Jan 2023). Mike and the staff at L&B were very helpful/courteous and followed up right away on scheduling all of the planned work. My technicians Johnnie and Sam did an outstanding job on the installation of all of the new equipment. They arrived on time for our appointments and they were very strategic, organized and worked diligently in completing the work. Johnnie and Sam answered any questions that we had and were very professional and polite to work with and explained both projects along the way. They also provided instructions and information about the new equipment after the installation was complete. Great care was taken and the work areas were left absolutely spotless. Outstanding communication, service and workmanship by L&B Universal. Thank you very much!

It went well! They were efficient and knew what needed to be done.

They do a great job and they service our system twice a year. They are excellent in not recommending work that is not needed to be done yet. We would highly recommend them to anyone and we continue to use them.

1. 마지막 마무리 및 보이지 않는 부분까지 세심하고 꼼꼼하게 공사를 완결지어 주었다. 2. 친절하고 작업을 진행하면서 주택에 거주하는 사람들에게 가능한 피해를 끼치지 않게하기 위해 노력해주는 모습들에 더욱 신뢰가 들게 되었다. 3. 처음의 견적 및 향후 작업 진행 내용들에 대한 자세한 설명과 함께, 에어컨 설치 및 마침까지 장비(기계) 및 작업 내용들이 모두가 일치해 감사를 드린다.

Mike and his crew was awesome. Came on time and finished the job in a timely manner. They were professional and did the job neatly.

Outstanding! My AC went out on a hot August day. Michael K. provided a same day quote $4000 less than competitors. He advised me that it could be 1-2 weeks before they could get the HVAC system due to COVID supply chain limitations. Within days they located a unit and drove 2+ hours round trip to pick it up. Young, Johnnie, and Choi arrived on time, wearing masks, and did a fantastic job installing the HVAC system and a hot water heater. All around, a great experience -- my choice of Lennox or Carrier system, no up-selling, under-promised and over-delivered on schedule, and professional install all at price that couldn't be beat. Highly recommend!

I am very pleased with my HVAC installation. Everything was done professionally from the estimation to installation. They even did the registration for the equipment and provided 10 years warranty.

The work was professionally done. I highly recommended their service to anyone.

L & B Universal did an amazing job completing the project. Engineers are are such professionals and work so well together as a team. If you are in the market for new installation talk to Jake at L & B Universal. You will be impressed and at the end will be happy you did.

Total painless experience. L&B was very responsive to my needs. Replacement of my old unit was immediately scheduled. The crew showed up at the scheduled time. Installation was completed in a day. The crew took exceptional measures to protect my wood floors. When the work was completed they did a great cleanup job. Several of my neighbors recommended L&B. Crew was extremely competent and well organized .

L&B Universal just installed a replacement HVAC system for my condo located in Bethesda, Maryland. Just wanted to say Jake with L&B Universal gave my the confidence that this was the right company to go with and quickly got an estimate together since the weather was getting hot fast. The pricing was reasonable and was able to find the replacement system QUICKLY and within a few days my unit was installed in a very professional manner. Thanks L&B Universal for a job well done!

I needed to install 2 A/C systems and a water heater tank. Jake, Lily, Sandy and the technicians were great! Technicians are very experienced. Price was much affordable than Sears, Homedepot, CroppMetcalfe, etc. I really recommend this company. I'm very happy with my purchase.

We have been using L&B Universal for our HVAC-related services for almost 10 years now. They did not install the original equipment (attic and basement), but they have both fixed several problems that we've had with our original equipment, and by now, have replaced both our furnace + AC and most recently our attic heatpump. They also replaced our water heater. They have always arrived at the day/time that we agreed to, and they are pretty responsive, especially when we have cooling problem during summer and heating problem during winter. The basement installation was in the middle of winter, and I remember watching their workers suffer bringing the equipment to the basement in the middle of a snow storm, and, they even found that the first unit was bad, and then immediately brought a new unit to replace it (again, in the middle of a snow storm). We have also been using them to provide preventive maintenance service, and they are good, because they don't always try to sell us something. So overall, good company to work with and we keep using them :)!!

We received quotes for replacement of AC and furnace units from L&B Universal and one other. Jake was very courteous and accomodating with a detailed cost proposal. His installation colleagues arrived on time at 7:30AM and were at our residence until 3PM. Great professional work through and through.

Jake came out the same day and provided a great estimate. Beat our previous quote by almost 1K and with a better quality product. Install was scheduled within a few days and install, which was suppose to take 6-8 hours only took 4 hours. A+ experience!

It was an all day job. It was a team that came to do the job.

Great price for a Trane . Great service

Work went extremely well and right on proposed schedule. They were very courteous, explained there work in detail and worked with us to tailor R&R schedule around other work we had performed.

They were very quick to respond with an appointment. They were very professional and respectful of my husband and me, as well as our home and our furnace. Not everyone is clean and respectful of your property. They did an excellent job! They took the time to explain to us in detail, and educate us about our furnace. They were very honest and fair about the price. They did not try to pressure us or up sell us. They were very honest, professional and informative. I would absolutely recommend this company to friends and family members. It's rare to find a company like this, especially in the heating and cooling industry.

We keep using them because of their reasonable price and the service they provide.

We had hired them to replace our AC/Heat pump a few years ago. We were impressed with their work so we hired them to replace our hot water heater. Again, they did a wonderful job. We highly recommend L &B Universal.

Bad. Despite multiple promises to send us an estimate, we didn't receive one. Very disappointing. We paid over $500.00 to add freeon this summer and were told part of that could be applied towards the purchase. However, it's September and we still have not heard back from them with the estimate. This company came highly recommended by a neighbor, so their lack of responsiveness towards our request was disconcerting to say the least. Now we are left with a system to replace and back to searching for a company again.

Very nice and professional and capable guy Alex came over and fixed our 2.5 years old heating system which could not be turned on within a short time. Strongly recommend the service. Will definitely use it again! Thank you Alex and L and B Universal!

Alex found the problem and repaired on the spot. Quick, professional, and reasonably priced.