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Insight Pest Solutions

Pest Control

About us

Insight Pest Solutions: Protecting Home, Health, Environment. We would love to safely and effectively control pests in and around your home. We still haven't found a way to get rid of Zombies, but we'll keep you posted. Additional areas served: Gainesville, Haymarket, Bull Run, Manassas, Centreville, Fair Lakes, Oakton, Vienna, Fairfax, Mantua, Tysons Corner, Idylwood, McLean, Falls Church, Annandale, Springfield, North Springfield, West Springfield, Kingstowne, Arlington, Rose Hill, Groveton, Mt. Vernon, Fort Belvoir, Newington, Burke, Fairfax Station, Lake Ridge, Dale City, Woodbridge, Dumfries, Triangle & Stafford.

Business highlights

15 years of trusted experience

Services we offer

Pest Control, Termite Monitoring, Mosquito Reduction, Flea and Tick Reduction, and more.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.794 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
12%
3
5%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 94 reviews

Andrea H.
06/2017
5.0
pest control
  + -1 more
After a couple scheduling conflicts, we finally got a time set up. The techs came and took care of the problem areas plus did preventative treatments inside the house. They warned that we may see an increase in bugs because of the treatments however, that should go away. The dusted in the eves for wasps and spiders. Luke and Paul did a great job!
Description of Work: We needed some pest control around our house, especially for ticks. We live near a wooded area and have kids and dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Insight Pest Solutions
Thank you for your review. We appreciate knowing what is going well and what needs improvement. We are happy to hear that you are pleased with the technicians and the service provided. We strive to provide excellent customer service as we resolve your pest issues. If you notice any new pest activity, or have any questions or concerns, please don't hesitate to call us! We are always happy to set you up for a free re-treatment between quarterly visits, or treat the inside of your home on a quarterly service. Thank you for choosing Insight!

Michael P.
05/2017
5.0
pest control
  + -1 more
The appointment time was 6pm and they showed up at 6pm on the dot. Walked me through what they were going to do and why and did the job they said they were going ro do. I have set up a quarterly maintenance contract with them for the next year. I am very happy thus far.
Description of Work: We have a on going ant problem that needs to be taken care of.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Response from Insight Pest Solutions
Thank you for taking the time to give us such an outstanding rating and review. We are delighted to hear that our team took great care of you and your home, by being timely, professional, and informative. We strive to go above and beyond for our customers in every facet, and we are honored to receive the chance to service your home, which we hope will turn into a long time partnership for many years to come. Please do not hesitate to contact us, if you're experiencing any future pest concerns.Thank you for joining the Insight family!

Hector R.
05/2017
5.0
pest control
  + -1 more
Salesman did an excellent job and the technician was just as professional. Doug was on time, he went inside and outside and realize the amount of ant hills that I had so he went around twice. Definitely a great job!
Description of Work: Pest control for the entire house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Insight Pest Solutions
Thank you for taking the time to review our services. We appreciate the positive feedback and the A rating! We are thrilled to have you as our customer, and we are very excited to hear that your technician's performance during your initial service was top-notch. We strive to make sure our customers receive first class service each and every time. If you notice any new or recurring pest activity, please be sure to give us a call. Thank you for being a valued member of the Insight family, and have a wonderful day!

roja K.
05/2017
5.0
pest control
  + -1 more
very good service done by the technician
Description of Work: pest control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$0.99

Response from Insight Pest Solutions
Thank you for your review and the 5 star rating. We appreciate it! We are happy to hear you were pleased with our technician and the service provided. Please do not hesitate to give us a call should you any questions or concerns. We are always happy to provide free re-treatments. Thank you for choosing Insight!

Debbie R.
05/2017
3.0
pest control
  + -1 more
It took them three treatments to get rid of the ants and the third time they sprayed something on my newly refinished floors that left white spots. After this last big rain the ants are back, but not many.... fingers crossed I don't have to spend another $109 to get rid of these ants!
Description of Work: getting rid of sugar ants inside my home in multiple locations.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Insight Pest Solutions
Thank you for your review. We appreciate knowing what is going well, what needs improvement, and any questions or concerns you might have. We regret to hear that you are not completely satisfied with the service provided by Insight. Pest control is a process, and depending upon the level of activity may require more than just a quarterly treatment; ants can be particularly hard to get rid of. Insight offers free re-treatments in between quarterly services to remedy this. We also offer a money back guarantee; if after several re-treatments we do not resolve your pest issues, your next quarterly service is free. We are also saddened to hear that residue was left on your floors on the last treatment, we were unaware of this. We would love to make this right, a manager will be in contact with you shortly.

Robert G.
05/2017
5.0
pest control
  + -1 more
Justin Cooper did an excellent job! Very thorough!
Description of Work: Pest Control

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thanks a lot for the A rating! It pleases us to hear when we've done all we can for our customers. We are happy to hear that Justin provided exemplary service.Please do not hesitate to give us a call should you any questions or concerns. We are always happy to provide free re-treatments. Thank you for choosing Insight for your pest control needs!

Bryan B.
05/2017
5.0
pest control
  + -1 more
My Insight Pest Solution technicians were Doug and Paul. They arrived on time, explained to me what they were going to do. Asked if there were any insect issues that I was currently experiencing. We discussed insect issues that I had inside my home in previous years and walked around outside to look at other current insect (ant) issues. Paul handled the applications outside while Doug and I handled applications indoors. Both men were very courteous, professional, and i look forward to having them service my home quarterly.
Description of Work: Pest control service application.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know how your service went, and for giving us an A rating. We truly appreciate it. We are happy to hear that you are very happy with your service, and that your technicians were thorough, pleasant, and well informed. Don't forget, we will gladly treat the inside of your home on a quarterly service or come out for a free re-treatment, just give us a call. Thank you for choosing of the Insight!

john C.
05/2017
5.0
pest control
  + -1 more
Aaron and Alex arrived on time, did a very professional job, and explained treatment where ants were found.
Description of Work: Initial treatment of yard and perimeter of house. Remove spider webs and treatment for ants.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to give us such an awesome review and rating. We are excited to hear that Aaron & Alex provided efficient, professional, and informative. We are extremely honored to be given the opportunity to protect your home. Please feel free to contact us should you happen to notice any pest activity 10-14 days after service, we will be happy to set up a free re-treatment. Thank you for being a valued member of the Insight family, and have a great day!

Laurence J.
05/2017
5.0
pest control
  + -1 more
Technicians arrived punctually, met with me to hear my concerns, explained the work to be conducted, and finished the job (internal and exterior) of a 4300 sqft home in one hour.
Description of Work: Pest prevention services to remove ants, spiders, wasps, bumblebees, and mice. Also, chose Insight Pest Solutions because they use green products to deter and remove pests instead of harsh/toxic chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for giving Insight Pest Solutions an A rating. We truly appreciate it. We are happy to hear that you are pleased with your initial service and that you are pleased with the friendly, informative and professional service of our technicians. We are very honored to be able to protect your home, health, and environment. We are excited to have you as our customer and are looking forward to seeing you on your next quarterly service. Thank you for choosing Insight for your pest control needs!

Sandy P.
04/2017
5.0
pest control
  + -1 more
excellent. It was an introductory visit from both a service and price viewpoint. The two techs(Doug and Dwaine) were very professional and open to any questions I asked about their service and the products they are dispersing around my house to control insects. They spent quality time explaining what the spray/pellets did and how important it was to remove all the cobwebs in around the garage interior and around the house to not attract insects. Very helpful information.
Description of Work: sprayed around house to protect against insects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Response from Insight Pest Solutions
Awesome! Thank you so much for writing this great review! It is always a great day when we get feedback from our customers. We are delighted to hear that you were pleased with your initial service. We are also very happy to hear that Doug and Duane provided you with our standard exceptional customer service. Don't forget, we will gladly treat the inside of your home on a quarterly service or come out for a free re-treatment, just give us a call. We are excited to have you as our customer and are looking forward to seeing you on your next quarterly service!

Ernie M.
04/2017
5.0
pest control
  + -1 more
Insight Pest is a great company. We never have any complaints about their work. They are very professional and always perform the work to our standards. I want to thank our technician Shiraz. Great job done once again. He even put down granules in the yard. Awesome! We have had them for over a year and still no bugs! Ernie Maiwald
Description of Work: We had them do our quarterly treatment. Exterior liquid application, exterior perimeter granules, and exterior de-webbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Insight Pest Solutions
Fantastic! Thank you for taking the time to write this review and for giving us an A rating. We appreciate knowing how the service is going for our customers, and are glad to hear that we are living up to your expectations and our standards. We are happy to hear that Shiraz did an outstanding job. We will be sure to let him & his superiors know of your glowing review. Thank you for choosing Insight!

Darryl C.
03/2017
5.0
pest control
  + -1 more
The work performed was excellent. You name it he did it.
Description of Work: Inside and outside pest treatment. Cleaned cobwebs. Set bug traps for spiders.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Thank you for taking the time to let us know how your service has gone, and for giving us an A rating. We truly appreciate it, and are happy to hear that you are pleased with your service. If you notice any new pest activity, or have any questions or concerns, please don't hesitate to call us! We are always happy to treat the inside of your home on a quarterly service or see about setting you up for a free re-treatment. Thank you for being a member of the Insight family!

Craig L.
03/2017
5.0
pest control
  + -1 more
We have quarterly treatments and 'special' calls - at no additional cost - if we have an unexpected pest. Today's event was one of those. Our tech - Shiraz - showed up right on time at the start of the service window. He was very thorough and professional. We had an unexpected 'mouse' incursion which he tackled professionally and set traps where appropriate. Wore protective footgear coverings and gloves. All in all a great visit for a troublesome pop up infestation. I have no concern it's been taken care of. They will come back at no cost to clear traps and retreat.
Description of Work: We have a routine program with Insight and while the price may be 5-10% higher than a local pest company they beat the other national companies in price and performance. And I think in my 40 years of home ownership I've had them all.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Great news! We are very grateful that you've chosen us for your concerns. Shiraz is a wonderful technician and the compliment has been forwarded to management. This level of customer service is what we wish to provide on each visit. We have enjoyed working with you as well. If any pest concerns come about please feel free to give us a call!!

Gwen D.
03/2017
5.0
pest control
  + -1 more
Technician was polite and asked if I needed any treatment inside. Asked that they replace the bug traps in basement.
Description of Work: Quarterly service for pest control. Outside treatment and replacement of bug traps in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Insight Pest Solutions
Hello [Member Name Removed], thank you so much for taking the time to tell us how your service went. We are so happy to hear that your service was to your satisfaction. We strive to provide our customers with the highest level of service possible, so please do not hesitate to ask if there is anything else we can do for you. Thank you again for your feedback, we hope you have a wonderful day!

Daryl T.
09/2016
5.0
pest control
  + -1 more
The technician was personable, courteous, and knowledgeable. He provided superior service.
Description of Work: Provided excellent service in treating the exterior, perimeter; treating areas showing spider activity; and treating for silverfish in the interior. He recommended an additional treatment area in the interior.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Insight Pest Solutions
Thank you for your feedback! We are happy to hear that you are pleased with your service. Please, feel free to give us a call at (888) 234-2847 if you are ever experiencing any unusual pest activity, and we will be happy to retreat for you.

Gwendolyn S.
09/2015
4.0
pest control
  + -1 more
We pay three quarterly payments of about $100 each. I think we are going to reconsider using them after this year because it is a yearly contract. The workers were perfectly nice. We just are not really sure how effective the products are. I don't think it is their work, I think it is their products. The work is fine. One person comes out and does the spraying. He is very attentive while we do the walk-through. They answer a lot of questions concerning the maintenance. So in that sense, they are very cordial and very professional.
Description of Work: I think we are using Insight for pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$100

Maximino G.
05/2015
5.0
pest control
  + -1 more
Excellent service. Punctual and personable. The technician, T. Scott Lester was very polite, congenial and knowledgeable. We talked about my pest control needs and he outlined what the company would do for me and proceeded to take care of all the problem areas. Overall a very pleasant experience.
Description of Work: Exterior and Interior extermination. Took care of carpenter bee holes in the fence. Exterminated the garaged

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Roderick R.
12/2014
5.0
pest control
  + -1 more
Insight Pest Solutions has been my pest control provider for the year. They came in this summer to provide initial services and treated the home inside and out for $1 as part of their promotional offer. They have come back twice since to treat the exterior and once more for the interior. The service was very professional. and thorough. Frank M, the technician who did the last interior/exterior service was very punctual, he actually came in a few minutes early and I was notified by phone that he was going to be early. I was working from home that day and I saw the attention to detail, removing cobwebs in the garage and in the exterior of the home, all the way to the nooks and crannies, the application of chemicals was done diligently, nothing rushed. I have a dog so I was concerned about the application of chemicals inside the home and I got the proper instructions on how long to keep pets away from treated areas. I am relieved that the chemicals applied inside the home were safe. I have a persistent spider problem and am very concerned of spider bites, one of my sons got bitten once before and ended up confined to a hospital for 2 days. I strongly recommend Insight to all homeowners.
Description of Work: Quarterly service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$109

Deepika B.
08/2014
5.0
pest control
  + -1 more
Malcolm and Blake showed on time. They were very professional and thorough. They went around all the corners and inspected and sprayed as needed.
Description of Work: They came and clean cob webs , sprayed inside and outside

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

John K.
08/2014
4.0
pest control
  + -1 more
They are on time and great to work with but I have seen no difference in the amount of bugs and spiders in and around the house. They have been by twice to spray. The cost seems high compared to other companies in the area. $49 for the first visit and $129 for every three months.
Description of Work: They sprayed in and around the house.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Smriti J.
07/2014
3.0
pest control
  + -1 more
OK. But we have seen no improvements.
Description of Work: Interior of the house was treated.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Bob K.
07/2014
5.0
pest control
  + -1 more
After second application and ndash; less bugs seen outside and none indoors.
Description of Work: Outside insect control and inside pest control.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Aaron D.
07/2014
3.0
pest control
  + -1 more
I am still unsure. I'm not overly impressed with the indoor service as of yet. It was probably worth the $69 for the initial service as that appears to be all they did. They did not appear to use any of the powder to control ants inside as that was one of the reasons I decided to use them when talking to the sales person. They are supposed to come back on 7/14 as part of the service.
Description of Work: Treated the outside with a barrier, sprayed in the bathrooms and the kitchen. Removed spider webs.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
punctuality
5.0

Yes, I recommend this pro
$69

Alison A.
07/2014
5.0
pest control
  + -1 more
It was absolute marvelous. They did a superb job. They were very friendly. They were quick and efficient.
Description of Work: They sprayed the inside and outside of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Steve F.
07/2014
5.0
pest control
  + -1 more
It was fine. They explained everything. I signed up for a yearly contract.
Description of Work: They sprayed the inside and outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Contact information

14703-K Willard Road, Chantilly, VA 20151

http://insightpest.com/virginia/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control

FAQ

Insight Pest Solutions is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 7:00 PM

Tuesday: 8:00 AM - 7:00 PM

Wednesday: 8:00 AM - 7:00 PM

Thursday: 8:00 AM - 7:00 PM

Friday: 8:00 AM - 7:00 PM

Saturday: 8:00 AM - 3:00 PM

Insight Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Insight Pest Solutions offers free project estimates.
Yes, Insight Pest Solutions offers eco-friendly accreditations.
No, Insight Pest Solutions does not offer a senior discount.
No, Insight Pest Solutions does not offer emergency services.
Yes, Insight Pest Solutions offers warranties.
Insight Pest Solutions offers the following services: Pest Control, Termite Monitoring, Mosquito Reduction, Flea and Tick Reduction, and more.

Contact information

14703-K Willard Road, Chantilly, VA 20151

http://insightpest.com/virginia/

Service hours

Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
8:00 AM - 3:00 PM