Fairfax Marble & Granite LLC

My experience was fantastic. Paul Greening worked with me and my associate to show us pieces of granite that fit into our budget. He even showed us three different slabs from the same lot and allowed us to pick the exact slab and the section to be used for the tabletop. He gave us a price that included the fabrication, taxes and delivery. The process couldn't have been any more efficient. Great experience.

Entire job went well. Had one hiccup on one miscut sink. However, they immediately corrected and replaced within a couple of hours. Which was quite impressive and the replacement was better than the original! Chris Schan our sales POC was phenomenal and extremely responsive! Couldn’t ask for a better sales guy!!!! Coordinated everything so well and of course pricing was awesome!!! Will come back for the kitchen island. Beautiful job!

I worked with Tina who was friendly and knowledgeable. Even though it was a very small project by their standards, I was never made to feel it was too small for her time.

We could not have chosen a better company than Fairfax, nor a better design consultant than Paul. He helped us through the process to make sure everything was done quickly and efficiently. We've purchase granite in the past for other homes, but never have we had such extraordinary service or such thorough planning. Paul took the trouble to wash and move the slabs we chose indoors to make sure we could see the color in light similar to the kitchen. He designed the flow and use of the granite to make optimal use of the color and efficient use of the slabs. The installers arrived exactly on time, and worked efficiently and with great care to remove the old counter tops, deinstall and re-install the cooktop and new sink and to make sure everything was spotlessly clean at the end. They were talented, careful, thoughtful and extremely hard working. I highly recommend Fairfax Marble and Granite!.

Renovated kitchen in Washington DC. Professional service. Excellent, superb finish. Beautiful granite.

From beginning to end this was an incredible experience. They have a great selection with unique stone, not what you see everywhere else. Paul was remarkable to work with and the team was polite and respectful. The installers were ahead is schedule, polite, efficient, and cleaned up beyond our expectations. The countertops look amazing and the seam match is spot on. I can't wait until we install our backsplash!

Everything was top notch - from the initial visit to the office on Dorr Ave. in Fairfax, to the final installation. Paul, our salesperson, listened to what we wanted, and showed us a large number of pieces of granite that we felt would work. When I returned with a kitchen door to make the final selection, he was very helpful in narrowing down the choices. All the appointments made for measurement and installation went without a hitch. The installers were very prompt, and cleaned up the work area spotlessly. I would use Fairfax Granite and Marble again, and would specifically request Paul as our salesperson.

Fairfax Marble and Granite, LLC. has probably the best overall selection of exotic stone in the area - priced dearly, but beautiful. That's where the accolades stop. Because we wanted the stone we selected and couldn't find it elsewhere, we endured dealing with, in our opinion, one of the most irascible and generally unlikeable representatives we've ever encountered. Twenty-twenty hindsight, we should have requested another employee, but did not. To keep this to a reasonable length, suffice it to say, there were problems with the fabrication of the stone (chips, crudely cut openings, inaccurate measurements) and with the installation (gouged walls and carpet, misaligned top and backsplash, too large gaps between the stone and the wall, damaged sink cabinet, inability, due to lack of talent, to complete certain portions of the work). Worst of all, there was no sense of accountability. All-in-all, not an enjoyable experience and not one I would recommend. Note: This rating applies to the Fairfax location of Fairfax Marble and Granite. We did not experience the other locations - maybe we should have. I contacted the owner by letter that included the above complaints. His representative asked what they could do to make it better. I advised, other than ripping out the new stone and doing it again, or discounting the cost, there wasn't much he could do - you can't create stone where it has been cut. I never received a counter offer.

From start to finish, the work done was first class. Overall, from measurements to installation, the job took about 2 weeks. Tina Sandridge (Chantilly) answered our many questions, and Mehmet, the contact person in the shop area was so very helpful when we ran into a bit of a problem (something caused by us, not the company). Installation was fascinating to observe. The finished product is beautiful: quartz countertops, island, and backsplashes.

The slab got cracked during installation and they replaced it right away.

Perfectly!! Tina Sandridge was an excellent sales rep and all involved in this project were extremely helpful - arrived on time, did the work neatly, and everything looks great! From start to finish, from choosing the granite to measuring to installation took about 2 weeks. The actual installation took about 2 hours for the granite and another hour or so for the plumber later in the afternoon. We purchased the garbage disposal ourselves but the plumber installed it. After the installation, there was a very small area that needed more polishing - they came out as quickly as possible and took care of it. I would highly recommend this company!

They mismeasured one piece and had to do a glue attachment. It was too short so they had to cut a piece and epoxy it on. The piece is in a hidden spot so it cannot easily be noticed. They had excellent selections. I have a feeling if we had gone with something higher quality, we would have had a better price. They were very good about making appointments and keeping them. The punctuality was spot on. They were here on time and they called before they left. They have a better selection than any other place we looked.

I went to the Chantilly showroom and they had a big selection of granit in all price ranges (I wasnted something inexpensive). Nice big slabs to look at to see the pattern of the stone. They sent someone to measure my kitchen a few days later and installed the countertop and sink within about 2 weeks of my order. They took great care to make sure the corner where 2 pieces of granite joined was smooth and even, which I appreciated. The plumber came with them to install the sink and he was able to re-attach my garbage disposal so I didn't have to buy a new one. He recommended a new valve under the sink but I decided not to spend the extra $35 (mistake). The next day there was a leak because of my old valve, so I emailed Fairfax Marble and they sent the plumber back in a day, and he replaced the valve for $35 with no extra service fee. The guy from Fairfax Marble even emailed me after the installation to make sure I was happy with everything and not many companies do that any more. From talking to my friends, I'd say the prices here are the same as what you'd pay at any other place. Not cut-rate, but it seems like a fair price for nice quality, big selection, and great service.

I visited many showrooms before i finally found the perfect stone at Fairfax Marble and Granite for the kitchen and master bathroom countertops. Their selection of stone was far superior and much more unique than those I saw in other showrooms at a very competitive price. From start to finish, everyone was very professional and I never felt pressured to make the purchase. The shape of the bathroom countertop was a bit unusual, however, the company did a wonderful job. The kitchen is very compact, so the measurements had to be precise. The installation was perfect! I have received numerous compliments on the beautiful stone and workmanship and highly recommend the company.

We were very pleased with Tina Sandridge, the designer/sales rep., who assisted us. The price was very good for the 24 square feet of granite that we needed for our project. The installation crew did a great job.

The company did an outstanding job from beginning to end in this process. We went to the facility in Fairfax, Virginia and Amanda helped us by showing us the showroom and various slabs of granite and helping us pick out colors that went with our kitchen. Amanda was our key contact with the company and worked with us throughout the process. She was very knowledgeable, and assisted us through every phase of the job. Her coordination throughout the process was outstanding and whenever we had questions she got back to us right away. The process would not have gone so smoothly if the coordination was not so superb. Additionally, at times we talked with two other personnel at the Fairfax facility, John and Paul, who were both quite knowledgeable, helpful, and friendly as well. We were pleased with the price since we had coordinated with a couple of other companies and had a pretty good idea what the prevailing prices were like. And the Fairfax facility had a very large number of granite slabs to view in order to find just the right one for our circumstances. Amanda's suggestions and help were a critical factor in this area. Additionally, the company website had quite a large amount of material that we viewed prior to our visit which made the trip more efficient for us. Once we made our final selection, Amanda coordinated with the fabricators and installation team and set up the installation for the date requested. The whole process took us less than a week thus minimizing the inconveniences at home. One of the key factors to the success of Fairfax Granite we believe is the quality of all of their groups that do work for the customers. It's one thing to have a nice showroom and to present matters well to the customer and to sell the granite, but it's the success of the whole project that we, as customers, were looking for. Based on our experience, we believe they seem to have one of the best overall organizations that we have dealt with in this area. The fabricators did a fine job on short notice in cutting the granite, the installers were truly outstanding and the plumbing assistance to put in the new sink and install the faucet was tremendous. They were all extremely professional, courteous, and technically proficient. Each group was punctual, did their job expertly, and cleaned up the area so that there was nothing for us to do when they were done. We particularly appreciated this aspect of their work. And the positive attitudes of all of the team members made for a very nice and stress-free experience for us. And as we had questions, all of the team members were very happy to provide us information that helped us enhance our knowledge of the product and to take the best care of it to preserve the look and utility of the granite over the long term. We very much appreciated this openness and believe this will be valuable to us in the future. We do believe this is a good organization to do business with and when we decide to replace the vanities in our bathrooms, we intend to go back to Fairfax Granite once again for their help and assistance.

Everything was very easy and the installation went very smoothly. It only took 2 days and they also did the bathroom cabinets and counters. Technicians were very friendly and everything was cleaned up perfect when they were done. Also the price was extremely reasonable considering that we have granite now. Anything you need talk to Omer and he'll make sure you get the best rate in the area. All the other places I checked with charged more and the labor was more expensive too.

As noted above, I will reiterate that I had a fabulous experience with Fairfax Marble and Granite. Paul was wonderful in helping me select the marble and educating me about all the pros and cons of the various materials. Patrick was great in overseeing the installation and repairs. Everyone was very professional, patient with me, and clearly experts in their trade. I would recommend them to anyone looking to renovate their kitchen in the D.C. area. Thank you again Fairfax Marble and Granite - I love my new kitchen!!

the work was done on time and without issues.

We had a wonderful experience with Fairfax Marble and Granite. Our work occurred during a period when the manager was on vacation, but Omer stepped up and took great care of us. We had just come off of a devastating loss with an unscrupulous contractor and felt beaten up and exhausted. Omer was able to coordinate well with our new contractor and we had an uneventful, efficient install. He kept us informed at every point and was very ethical and compassionate. We love our new master vanity.

It turned out beautifully. They were respectful of my space. They cleaned up everything and they were very pleasant to deal with.

This went really well. Hanifi was excellent. He helped me find the right granite, and when I chose and exotic he found me a remnant for a small bathroom vanity countertop, this was great as I loved the granite I picked out. He worked with me on price and was also very responsive to scheduling and patterning the granite. The pricing was very transparent which I really appreciated, as this was not the case at other fabricators. Additionally, he custom cut my piece and avoided the natural markings in the granite that I pointed out as well. Super great person to work with. The scheduling and install was fantastic. Very professional and nice. Did the install with quality and timeliness. The plumber was professional and an excellent job installing the plumbing and ensuring everything was done right. The plumber also showed up just as the install was finishing - the timing was excellent. I had a great experience with Fairfax Granite and Marble and highly recommend them.

Fine Quality. Very Good and prompt customer service.

They did a great job and I am delighted with their work. I looked for granite at many places before I found them. Not only was their selection far superior to other places I visited, but their customer service was absolutely the best. Thanks to their sales/design specialist, Omer Okur, my experience could not have been better. He guided me with great care and patience through the entire process, making sure my choices were the best for my particular situation and budget. His attention to detail made the final result a stunning success. He was in constant contact with me to make sure I was happy with all aspects of the installation and I am delighted with my new kitchen. If you are thinking of updating your kitchen, this company is top notch.

From start to finish, Hanifi Karas did a wonderful job. Once we chose our piece, he quickly sent someone to measure the area. Virtually the next day we were taping off our measurements. Three days later the counters were installed. All aspects of the process were handled in a timely and professional manner. We could not be happier ! Thank you Hanifi Karas and Fairfax Marble and Granite. We are thrilled with the entire process.