Enterprise Contracting Services is a full service Fairfax remodeling firm. From day one, we have been providing exceptional customer service in residential remodeling through an experienced staff committed to each of our client's remodeling projects.
home remodeling, remodeling, roofing, doors, replacement windows
+ 3 more
All of the work performed by Enterprise Contracting was excellent. They were punctual and done under the supervision of a project manager; work was done within budget; workers cleaned up after themselves at the end of each work day; workers were polite; all material was of excellent quality. I would call on Enterprise Contracting for any future home remodeling work.
Description of Work: He installed an attic fan. This was the sixth improvement job Enterprise did for me. The first remodeling job was a large expansion of my family room, kitchen remodeling (somewhat limited) and kitchen eating area. I have also had Enterprise do a major remodeling for two bathrooms; install new windows; replace all the doors in the house; handle a large weather related damage project; etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Joel F.
06/2013
3.0
home remodeling
+ -1 more
The owner Andy came to my house to scope the project and take measurements and pictures. I actually took a day off from work to meet with him. The next step was to be a presentation of their plan to remodel out kitchen, but it never happened. Perhaps I was unreasonable. Because I work days and my wife works most nights, the only time we could meet with them to review their plan was either Friday evening (after 4PM) or on the weekends. I was informed by the lady who scheduled all appointments that they did not work Friday nights or weekends, so there was no way they could present their solution to us. Oh well ... better to find out before contracting with a company about their restrictions and hours of business.
Description of Work: The owner Andy came to my house to scope the project and take measurements and pictures. The next step was to be a presentation of their plan to remodel out kitchen, but it never happened.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
2.0
punctuality
4.0
Tom G.
06/2013
5.0
home remodeling
+ -1 more
I would divide this experience into 2 parts: prior to construction and during/after construction. I chose Enterprise because 2 neighbors had used them and were pleased for the most part. Out of the contractors I called they were the most responsive and worked out a budget within my price range. I had not done any extensive renovations before soI really had no idea what to expect. The designer came out , Laurie and she had some great ideas and she listened to my ideas and I felt we had a good start. Within days I was contacted and we set up an appointment. We met with an architect , the designer, and the owner , Andy , which by the way was the only contact we ever had again with him. They had a very professional presentation and after several more sessions we were off and running. We then had appointments with their recommended vendors for tile, lighting, and plumbing. Their vendors are Mosaic tile, Somerville plumbing and Dominion lighting. we worked with a different woman,Lisa Everett who set up appointments and was with me during the entire l selection process. This made it very easy as i had limited time and really wanted everything to be coordinated. Their vendors are top notch.Lisa was always punctual and very thorough and very very responsive. We did make slight deviations during the design process and certainly exceeded our allowances in the plumbing area but that was expected. Allowances will be on the lower end but we were able to get quality tile, shower, lighting all within budget. This entire experience was first rate. We then met with our,project manager, Ms Tonia Burns. She is truly one of the most hardworking and responsible people I have worked with. She is very very thorough and responsive and competent however she is at the mercy of upper management who definitely are concerned primarily with getting paid and unfortunately using subcontractors that are of inferior quality. In regards to the subs ( and they use a lot) we found the plumber to be mediocre. Everything he installed had to be corrected. We started with inferior tilers and after some back and forth I made it clear I only wanted their top tiler named Juan. juan is very good and has the same crew and does lovely work. I had one design error and after some unnecessary back and forth, enterprise management did the right thing and covered their mistake which was a minimal expense. Tonia, I might add offered a great idea for the tub and tile that truly enhanced the entire look. There were good days and frustrating days. There were setbacks that should not have happened but I did learn to manage my expectations and things did get resolved quickly. I think the biggest,issues,with enterprise is there is poor communication with the contractors doing the work, project manager, and management. Since the project manager cannot constantly inspect the workmanship it is up to the homeowner to communicate daily their concerns . tonia was always responsive. There also seemed to be a general scramble to get good people or to even find anyone to do the job ,but once things settled down, it really was not disruptive and it went smoothly. again Tonia Burns is extremely conscientious and wants the homeowner to not only be involved but really explains things clearly. the job took much longer than expected so anticipate double the time. Enterprise did do a good job with clean up and protecting your household items and I never had any issues with theft. I was very comfortable leaving them in my home to do the work. All in all the experience was very good and the quality of the products is excellent. And i have 2 beautiful bathrooms!
Description of Work: Remodeled 2 bathrooms
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350,000
Patrick C.
05/2013
5.0
woodworking, decks, doors, handyman service, house painters, interior painters, remodeling, home remodeling, sunrooms, roofing, siding
+ 9 more
The job went well. The supervisor and workers were professional and clean. We were living in the house throughout. They were extremely responsive. We had a deadline for early June and Mr Riley made sure everyone was aware. We were substantially. complete on time and had a graduation party with 100 people three days later. During any project there can be delays. The delays were dealt with professionally. A sliding door was installed off the eating area going out to a patio. Andy came by the house during the process indicated he thought the door was too small, had it removed and a larger one installed. This was done without my asking for it and at no change in cost. Andy Riley, the owner was involed from start to finish and his crew completed a high quality job. We are very pleased. The plumber and electrician both work for enterprise full time. They are extremely experienced and did a great job. The siding crew was clean and professional. At the conclusion of the job a cleaning crew came through and made the place spotless for our party. Another crew helped clean up the yard of debris Enterprise has always gone above and beyond what they promised without adding to the cost. Any cost add ons come from new items I had asked for in the process. This was the 5th project Enterprise has done for us and we will continue to use them as the job is completed as promised and is always high quality. I have found Mr Riley extremely responsinve to my concerns and to the safety of my family. We added a 1000 square foot addition to the top of our our home while living in the existing residence. This became our suite with master bedroom, sitting area, walk in closet, office and master bathroom (shower, large tub, dual sink, toilet and closet). Our next porject was remodelling of a small bathroom on the kids level with new tile floor, bath and shower and shower surround (tile). We installed an outdoor patio with stone walls and cement floor, malibou lighting and separate cooking level with natural gas grill. We finally stripped and stained the children's bedroom level flooring and restained them, replaced the doors and door frames to each of the four bedrooms, bathrooms, closets and installed ceiling fans and painted all rooms. The prices was always fair and the job quality and clean. To this day I can pick up the phone and reach Mr Riley if I ever have a concern. He hires quality plumbers and electricians with years of experience. His managers have years of experience both in managing and performing construction. I am always proud to recommend Mr. Riley and Enterprise Contracting Services.
Description of Work: We did a remodel of the first floor of our house including demolition of walls moving of the kitchen, living room eating area and creation of a pantry and mudroom/laundry. The process started with demolition of a small sunroom off the back of a one car garage. We took over a portion of this garage which had been a storage area. Two new rooms were framed to be the mudroom and walk through pantry. Plumbing was required to make the room a laundry and the old laundry on the basement was closed off. They then broke through into the existing first floor. The old kitchen and its walls were demolished. New plumbing was performed to relocate the sink and dishwasher. Electrical work was performed to upgrade the lighting and outlets. New wood flooring was put down in the old kitchen area and wood from two other rooms were sanded. All wood was then stained and sealed to match. The new kitchen cabinets were installed, granite counters and new stainless appliances were put in place. The first floor was painted and all electrical was complete with new sconces, pendant lights and recessed lighting for the five new areas. The electrical panel, which was badly outdated was upgraded. The completed job is magnificent. The job also included extending a porch on the outside, adding and replacing 5 doors and three windows. Siding was removed and replaced on the side and a portion of the back of the house. A desk was Built in the middle of the new sitting area.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75,000
Jenny D.
05/2013
5.0
home remodeling
+ -1 more
Enterprise was fantastic! I am so glad we picked them to do our kitchen remodel, as everything went really smoothly! We picked Enterprise for a few reasons. The first was their communication - they always called us back, and even if we ended up playing phone tag, they would call back a few days later. They weren't pushy, but they didn't forget about us - it was a perfect balance. They did an excellent job with the estimate that they gave us too - they came out to the house, took measurements, and mocked up design proposals using a CAD system, so we could really see what our finished kitchen would look like. That helped us and the design/architect team get on the same page very easily, and no other company we contacted did anything like it. They also respected our ideas about what we wanted. If we said we didn't want something, they didn't push it, and they were happy to hear all of our ideas. They also gave us some fantastic ideas based on their expertise, and we incorporated several of them into the design. We got wonderful line-item estimate at what we thought were reasonable prices. That helped us really easily weigh the pros and cons of each feature to finalize the design and work to be done. The architects and designers also had great ideas about how we could get some of the effects we wanted for a price that was in our budget. That was probably one of my favorite things about Enterprise - they were just incredibly respectful of our budget concerns. The system Enterprise uses is that they have stock cabinets, granite, faucets, etc. for you to pick from. They have a wide range of options but since they're technically 'stock' items they don't cost quite as much. And they can and will customize the cabinetry for you if need be. For example, the line of cabinets we picked out didn't have a cabinet for a double-wall oven unit. But enterprise made one out of some of the cabinets that did come in the line and it looks great! Once work got started, it progressed very quickly! It only took them 3 and a half weeks to completely gut and rebuild our entire kitchen. That was exactly within the timeframe promised when we signed the contract - none of that 'dragging on forever' stuff I had heard horror stories about when we first started looking for a contractor. I honestly thought for awhile they were going to finish early - the only reason they didn't was because some of the cabinet shelves and drawers weren't in yet. I think all the big, major work was done in 2-2.5 weeks. It was really amazing! Abdul and his team worked hard to get everything done efficiently, without cutting corners. When they ripped out our old cabinets they found a section of wall with mold - instead of just trying to clean it with bleach, they cut out the drywall and put new, clean drywall in. They brought us up to speed every day with the work they had done, which was really helpful! Inevitably, with a project this big, little miscommunications will happen, but since we saw the work and talked to the workers every day, if something was not 100% right we brought it to their attention and it would be fixed the next day! They also kept our house and yard in very clean condition - so clean that our neighbors commented on what a good job they were doing keeping clean. And every part of the old kitchen that we were getting rid of, they either got it disposed of themselves, or would recycle it for other projects, so as not to create unnecessary waste. Brian was our Project Manager, and provided wonderful management of the whole project. He made sure we knew what work would be done when, and basically took care of any logistical anything involved in the project. He was unfailingly friendly, pleasant, and helpful, making him really easy to work with. He also answered every question we had, no matter how big or how small. (We're engineers, so we like to learn how *everything* works.) We got partway into the project and realized we had not written a cabinet upgrade we wanted into the contract - but Brian got us a price quote for us to add the upgrade, and had it there and installed on time, with the rest of the project. By the time we got to the punch list, there were only a handful of items that needed tweaking, and those all got taken care of quickly. The quality of work was outstanding, and several times we noticed that the team working on our house went above and beyond to get the job done right. For instance, part of the remodel we had our wood floors refinished. We noticed that a small spot was missed on the polyurethane finish. Instead of coming back to re-do just that one spot, they came back and re-did the finish on the entire area so that the spot would blend in! The warranty Enterprise offers to back up their work is also excellent. We had a few minor issues after the job was done, but Brian came out himself to fix them all. Every time we called he was here within a few days, and would get the problems fixed quickly. (All of those small problems simply required minor adjustments to cabinet hardware.) Overall, we got a solidly constructed kitchen with a minimum of hassle. I had a colleague doing a kitchen remodel in his house around the same time - and it was one horror story after another. His contractor was far exceeding the projected timeframe, cutting corners, and refusing to fix any mistakes they made. All his stories made me so thankful that we picked Enterprise and didn't have to deal with anything like that. Would definitely recommend and hire again!
Description of Work: Full kitchen remodel
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$48,000
Henry E.
05/2013
5.0
remodeling, home remodeling
+ 0 more
We contacted them from this List and found them punctual and highly responsive. We would talk to them again before doing any renovation in the house.
Description of Work: Andy Riley and the team were very responsive and educational. Their pricing was considerably less than other competitors. Ukltimately, we did not use them because we found someone else with whom we were very comfortable and whose pricing was significantly better. Based on the team's manner and patience with us, we would expect to contact them again for additional renovations.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John O.
05/2013
5.0
home remodeling, remodeling
+ 0 more
I love my new kitchen. Thank you Enterprise Contracting for making my dream come true. Last week we finished our kitchen make over and what a make over it was. The house is 17 years old and the kitchen was in dire need of help. We spoke with several companies in our quest to find a qualified contractor with competitive pricing and we chose Enterprise Contracting. From the first contact with Enterprise both my husband and I were impressed with how professional and attentive everyone was in answering our questions and making suggestions to improve our kitchen project. When you start a project, like our kitchen, you never realize just how many decisions have to be made over the course of that project and that is why I am so thankful we chose Enterprise. After we decided on the ultimate design for our kitchen we were taken on a “design tour”. The tour is where we were escorted to the various suppliers for choosing granite, tile for our back splash, new appliances, paint and even to the cabinet knobs. We were assigned a Project Manager for our kitchen, which is the standard for Enterprise. Our project manager was always available to answer our (my) silly questions and allaying my fears……..thank you Matt for being so patient. We have all heard of the friend of a friend who had a dreadful experience with a contractor. Allow me to say, I would recommend Enterprise Contracting to all my friends and anyone who is contemplating any type of renovation project in the future. You guys are the best………….THANK YOU AGAIN
Description of Work: Complete removal of our kitchen and expanding the room by removing 2 walls
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$33,750
James S.
05/2013
5.0
home remodeling, remodeling, flooring contractor, electrician
+ 2 more
A great process. My wife loved using a software package to explore different design and layout options. Enterprise Contracting has numerous vendors for tile, countertop, appliance, and lighting--so we could see firsthand what was possible and available for our budget. Crew was courteous and punctual. When we encountered a challenge with the design, the owner, Andy, came by and helped us envision another approach that involved relocating existing windows--a really great break-through. Working with an existing home and footprint is tough--Enterprise Contracting made our dream kitchen come to life. We enjoy it daily--it has improved the quality of living in our home. We should have done this years ago.
Description of Work: Replace old style galley kitchen with modern open space kitchen. Work involved structurally modifying/relocating walls, redesigning electrical and plumbing, installing/modifying cabinetry, replacing floor surface, and providing all new appliances. Services included design, specifications, cost breakdown including budget, permitting and inspections, debris removal, and final delivery/punchlist.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65,000
John J.
04/2013
5.0
remodeling, home remodeling, woodworking
+ 1 more
Unfortunately, the home we were to purchase fell through but we will call Andy on the next one for sure!
Description of Work: My wife and I were in the process of purchasing a new home that required some extensive remodeling and we were in the process of looking for a contractor to renovate our kitchen and bathrooms when we stumbled across Andy Riley and Enterprise Contracting at a local home and garden show. From the moment we met Andy and the Enterprise team we immediately felt comfort knowing that we would be dealing with a competent and honest team of professionals. Andy came to our prospective home, performed measurements, made some suggestions and ultimatley provided us with a detailed estimate that he reviewed with us in his beautiful showroom. I highly recommend the Enterprise team to anyone wanting to engage in home renovation. Their honesty and integrity is beyond reproach and they are true professionals in everything they do! It's a comfort to know that there are businesses that have a strong orientation to put customers first. Andy and the Enterprise Contracting team is one such business. They are simply superb!!! John and Melanie Johnson, Leesburg, VA
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
04/2013
5.0
home remodeling, remodeling, drywall, electrician, countertops, flooring contractor
+ 4 more
I think a got a very reasonable price for the amount of work that was done. Work was done professionally and on time. Workers were pleasant to work with and genuinely cared about what they were doing as was reflected in the quality of their work. Even when we found "surprises" behind drywall that was removed which forced additional cost, the price was very reasonable. Very pleased with the quality of the materials and the overall results!
Description of Work: Remodel kitchen from the 1980s 1. Demolished existing kitchen and disposed of all materials. 2. Performed electrical work to move electrical outlets and add recessed lighting. 3. Did drywall work as needed. 4. Installed new cabinets with granite counter tops, new sink and faucet. 5. Repaired flooring where needed and did other plumbing as needed. 6. Installed/moved appliances.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
James B.
04/2013
5.0
woodworking, house painters, roofing
+ 1 more
Andy was exceptionally professional during the entire experience. The last contact was with his company in 2011 and I have used his services for several years. The initial job was the roof replacement. He showed up as scheduled, walked through the requirements for the job. We initially discussed repainting the exterior metal roof, but, after discussions and some research on my part, determined that it would be more cost effective in the long run to replace the metal with quality shingles. He walked through the many options for shingles and gutters and provided a cost estimate. This included rebuilding the dormer exteriors, with some minor redesign. Living in a community, it took several months to obtain approval for the roof renovation and Andy was patient and responsive to the many questions that arose during the process. When we finally got the approval, his team showed as scheduled, completed the job very quickly, with minimum inconvenience. He found that one option for a front gutter was not optimum and provided a more expensive solution at no additional cost. The roof removal involved a substantial amount of metal, plywood replacement, etc. and they did a great job in cleaning up the area. The dormer redesign worked well and the completed project dramatically improved the visual effect of the home and provided a much quieter and sturdy roof. I have used Enterprise on occasion for minor painting and found them responsive and thorough. I highly recommend this company's services and would not hesitate to use or recommend them. Top notch service, professional demeanor, and on the mark cost projections.
Description of Work: Rebuild exterior roof, removing metal roof and replacing with high-quality shingles and new gutters; rebuilding dormers; exterior paining
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Bill W.
04/2013
2.0
woodworking, doors, interior painters, remodeling, home remodeling, interior designers
+ 4 more
The initial meetings and Design Services went well and on schedule, we received an estimate which seemed inline with the scope of services and a reasonable 6 week production schedule. Almost immediately problems and planning errors began to show up. The contractors showed up at will and outside the agreed work hours, the project manager was not on site for key work items which were done in conflict with the approved plans and subsequently required more work and removal of unapproved work. We came home in the evenings to unsecured partial work to include dripping water pipes, dangling wires and open sub floor, which ultimately allowed the PM to step through into the ceiling of our dining room and he didn't think that was worth a phone call to let us know prior to our arrival home in the evening. Their promised guidance in product and material selection was weak and left us feeling like we were making decisions on our own. We had to stop work on the project twice due to work that was not consistent with the approved plans and we could not get a good response from the company. Several product allowances in the Good Faith estimate were well below product pricing we were shown so we incurred significant upcharges to get what was draw in the plan. Our Master tub shower was roughed in backwards from the approved plan and then we were told they could not do what they drew. The designed shower door did not function as designed and the tradesmen performing the work questioned if it met code. Small details like the Oak cap rail on a knee wall turned into MDF and large details like our Master Bath cabinet elevations were designed and specified 8" short of the ceiling despite being shown that way in the 1/2"=1' detailed elevation, and the contractors said there was nothing they could do to fix it so we had to come up with a design solution for them. In the end, our 6 week project had a 10% cost over run and took about 16 weeks and at the final punch walk thru we simply accepted poor painting and mis aligned trim to get the contractor out of our house. We would never use this contractor again for any job large or small
Description of Work: A Master Suite / Bath renovation to include several ancillary spaces and a new front entry vestibule / entry They did the design, permits, product selections, scheduling and construction coordination
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0
$80,000
Response from Enterprise Contracting Services, Inc
In the two years that have elapsed since your project we've had to make some personnel changes that addressed and resolved the concerns that you raised. There are many moving parts in a project such as yours, and there are many different skills that our production department and specifically our project managers need to have from construction expertise to effectively managing people to strong communication skills. In the last two years we've worked to hone our construction team to possess all the qualifications necessary to successfully deliver excellent remodeling projects in a straightforward manner. Even though the warrantee period has elapsed, I would be happy to come out to your house and work towards trying to resolve any remaining issues you have with your project. Please give me a call at the office to arrange for a time for me to come out, the number is 703-961-1044. I hope to talk to you soon. Sincerely, Andy Riley, President
Wendy A.
04/2013
5.0
house painters, interior painters, remodeling, home remodeling, roofing, basement remodeling, siding
+ 5 more
Every experience with Enterprise has been wonderful. They are professional, punctual and provide the client with white glove service. We have been so delighted with Andy Riley and his team that they finished our beautiful basement, replaced our roof and siding (after a hail storm), replaced our front door and provided both interior and exterior painting. Richard is the ultimate professional. The last job which we had performed was painting our living room and dining room. We have very expensive wall paper in our dining room. Richard carefully taped and then applied a coat of primer and two coats of paint to all of the molding. They removed all furniture and items from both rooms and were very careful to ensure that nothing was broken and that all furniture was placed so we could still move within our home. Richard always goes above and beyond. I asked him if he would paint the ceiling medallion and he cheerfully agreed. He, as always, carefully taped around the ceiling and then applied a coat of primer and two coats of paint to the medallion. Richard also takes care of labeling and putting the paint away for me. The crew did a fantastic job in a short period of time. We were delighted with the entire experience. Regarding our basement being finished, here are the notes I took on that right after it was completed. Enterprise Contracting did and outstanding job designing and completing our refinished basement. It exceeds our wildest expectations!! We received a brochure in the mail in October 2007 and placed it in the folder for basement refinishing. We were impressed with the quality of the work shown in the brochure. We called Enterprise at the end of December 2007 and had our first meeting on January 3, 2008. We were instantly impressed with Enterprise Contracting’s capabilities and portfolio and asked them to design a plan for our basement. They came back with the plan and an estimate that fell within our budget within 5 business days. Things progressed very quickly from there and within another week we had a completed contract in place. We very thoroughly investigated Enterprise Contracting, including calling two references that provided the company with glowing reports. All of that said, even though we were pleased with the process to that point in time, we were very nervous. It’s very difficult to actually find a contractor that delivers on their commitments. We have to say with the completion of our basement, that Enterprise not only delivered, they exceeded our expectations in all areas. Enterprise Contracting started work on our basement on January 16 and finished the work on March 21. This work included an office, bedroom, media area and bar, powder room and a guest bathroom. The overall design they provided us with was well thought out and met all of our requirements. We did not think the work could be completed prior to April 30th and once again, Enterprise exceeded our expectations. The level of commitment and professionalism that the staff brings to the job is truly “best of breed”. The overall experience from beginning to end was enjoyable and we now have a finished basement that we love spending time in. The overall process, professionalism, and commitment to quality of the company are world class.
Description of Work: Enterprise Contracting finished our basement and did a beautiful job. Since they did that, they have also put a new roof and siding on our home, replaced the front door, painted the living room and dining room and painted our porch (twice).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115,000
Mike F.
04/2013
5.0
decks, remodeling, home remodeling, sunrooms
+ 2 more
We spent several months in the planning process, visiting clients and gathering input from the contractor, friends, and neighbors. Enterprise Contracting was extremely flexible when we decided to modify our initial plans to add a covered hot tub on the porch. The result of our combined efforts is an addition that we are all very proud of. It has facilitated the hosting of large groups of family and friends, and provided an area where we can sit, relax, and enjoy our back yard. All of the time we spent in the planning process has really paid off.
Description of Work: Enterprise Contracting added a screened porch on the back of our house, which included a covered hot tub, and added a slate stone patio. The floor of the porch was done with Trex, which was laid on the diagonal. This provided a very nice finish. The ceiling was done with beadboard panels.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Eugene L.
04/2013
5.0
interior painters, remodeling, home remodeling
+ 1 more
Enterprise's sales agent Laurie Hilburg was professional, knowledgeable, informative, and courteous from the first day to the last. Paul Rydholm, VP-Operations, did a superb (detailed and thorough) job of coodinating matters, and Stephanie Gugini courteously and masterfully walked us through the final stages... she would not take a closing payment until we expressed complete satisfaction with a job well done. And that, of course, we did! This is a top tier company at incredibly reasonable prices! We would use them again in a heartbeat (which is even faster than a New York minute - but not by much!), and have already recommended them to a healthy number of friends and neighbors. I have worked with plenty of contracting companies in the past, but none as terrific - in every facet of their actual work and customer relations - as Enterprise. Angie's List, please revise the alphabet so you can put Enterprise Contracting Services right at the very top! For it is at the top of all contracting services that Enterprise belongs!
Description of Work: We needed to get our wonderful but now vacant home ready for sale, and Enterprise Contracting was more than up to the task! In fact, they went above and beyond the work for which we had originally contracted - and stayed well within the reasonable budget we had established. Because the home was in relative disrepair and we needed to make it gleam like new as soon as possible, we brought in Enterprise to apply their expertise as to what specifically needed to be done and how much they would charge for the work. This is a high end home and needed high end work. Enterprise didn't disappoint! Enterprise - painted the walls in virtually every room, giiving the entire house a crisp, clean feel - took up old carpet, and either - replaced it with new carpet or - exposed beautiful hardwood floors - removed and capped 16 outdated ceiling fans - remodeled bathrooms - fixed kitchen cabinetry - replaced countless lighting fixtures, including a boundless array of special track lighting Every step of the way Enterprise - advised us as to what was going on - invited us for walk-throughs - encouraged criticism - offered advice as to what else needed to be done - and the most affordable manner to accomplish each task If our house sells for close to its asking price, it will be Enterprise who sealed the deal!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50,000
Charles M.
03/2013
3.0
handyman service, remodeling, roofing
+ 1 more
I was very happy with the new picture window they installed, a stairway banister, and repairs to my roof and gutters. They showed up on time and did a quality job. I'm just very disappointed they no longer want my business and would not return my calls when I needed new work.
Description of Work: I used Enterprise several times over the years for replacing windows, replacing the stairway banister, gutter cleaning and repair, and roof repair. I was generally very happy with their work and I thought I had my go-to contractor. But recently when I needed some new work done, I could not get anyone to call me back. After first talking with the receptionist about some new roof and siding repair, I was told someone from their handyman service would return my call. When they did not, I called two more times over the next six days, but still nothing. I know it is common practice among many contractors to ignore customers and not return calls when they are too busy, but all I wanted was a return call saying when someone could come out and look at the job, even if it wouldn't be for a while. How a contractor handles the small jobs determines for me who will get the big jobs. I have since gone with a competitor, and they will have my business from now on. UPDATE: About 3 weeks later, a representative called with an apology and an offer to still perform the work. He cited personal reasons for not calling sooner. While the work was already completed by a competitor, I might call Enterprise again since I was happy with their previous work. I would hope that someone in the company could keep customers in the loop when there is any delay, just a quick call from the receptionist would suffice, so an emplyee can be free to attend to urgent family business. That's only fair for customers and employees alike.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0
Yes, I recommend this pro
$3,000
Trisha H.
03/2013
4.0
home remodeling
+ -1 more
This is a follow-up to my original review which is below. We were contacted by the company owner Mr. Andy Riley and he asked if he could come to our home and discuss our projects and experience with the company. We agreed. Mr. Riley spent a great deal of time going through all the changes that he has set in place to improve project management. Many of the issues that I outlined and discussed with him with regard to our project have been addressed within the improved process that is now in place. Mr. Riley accepted complete responsibility for the issues we experienced. While the new process does not change our experience we feel that Mr. Riley's willingness to come speak to us, look at his company's processes and make changes speaks to his integrity. Mr. Riley has gone the extra mile to ensure that his company not only provides a quality product but a commitment to deliver a completed project in a timely fashion. Based on his visit and the changes he has made to his processes we would not have a problem recommending his company. As I stated originally the project quality is very good we only had issues with the process. I've been through kitchen renovations and additions before so I had an expectation about time length to complete the project. The contract was signed in March 2012. Work began May 8, 2012. Between March and May fixtures and products were selected for the bathroom and the kitchen. The bathroom and kitchen were to be done concurrent to save labor time for the trades. The bathroom project did not progress well. The "design" was for a walk in shower. When the project in the bathroom begin the carpenters had no plan to work from. So between the Project Manager and the carpenters a plan was laid out in the bathroom - no detailed drawings. The Project Manager, carpenters, plumber, and electrician were excellent. The electrical outlets were placed based on the bathroom cabinet height being 30" when the vanity arrived it was 34" and required the outlets to be redone. The tile placement was also based on a 30" height cabinet since the height was 34" this required more materials to complete the tile work. The first tile sub contactor was a disaster The quality of the title work was so poor that it had to be removed and redone by a 2nd sub that was hired. This delayed the bathroom project by 7 days. The bathroom sinks that were originally purchased for the bathroom were not used - sinks used by the granite contractor were installed instead which are not a name brand plumbing fixture. As the trades completed work in the bathroom they moved to the kitchen - all the cabinets and appliances were removed. There was a detailed design plan for the kitchen that provided the cabinet placement and layout. Considering this company has been in business for 22 years I was surprised at some of the layout issues we experienced with the cabinets. We also ended up with a change order for the cost on the granite due to measuring. The cabinets were installed but the work could not continue until the window arrived. This delayed placement of granite and appliances. It took several weeks - we had to bring the old stove back into the kitchen so we had something to cook on and dishes were washed in the bathroom sink. The biggest problem with the kitchen project was the length of time to complete it. The window that was being replaced was a special order -it delayed the kitchen for several weeks because the order was not placed in a timely fashion. The contractor knew from the day the contract was finalized that this window was going in the kitchen so there should have been no delay ordering the window. The sink was a special order Enterprise ordered the sink but the vendor failed to place the order - Enterprise went to pick up the sink and it was not there. Clearly no process in place to ensure product delivery is on time. Based on all the issues that we experienced I sat down and constructed a timeline for the project and listed all the issues that had occurred. We thought the company had a great concept-- offering a specific size kitchen renovation for a specific price allowing the client to chose from a group of cabinets and fixtures within that price - but the execution of that concept left a lot to be desired. I then set up a meeting with the owner Andy Riley to go through this timeline and the issues. I believe it was only fair for the owner/contactor to know face to face what had happened. The meeting went well but whether it had any impact on future contract execution I have no clue. Overall we are happy with the final job. We did have one final incident when the second tile sub showed up at our home stating he had not been paid. We directed him back to Enterprise since our contract was with Enterprise. I immediately called the Project Manager. We received no apology phone call from the owner regarding this incident. I do suggested that anyone that is considering using this company read the contract very carefully to ensure nothing in the pricing structure and scope of work is missed and any clauses that deal with how long the company has to complete the project. Insist on specific start and completion dates. Make sure you check all design plans carefully before signing off on them. If there is no design plan with layout and measurements insist on one.
Description of Work: The project scope included the renovation of the kitchen and complete tear down and redesign of the master bathroom. The kitchen project was what we considered a "plug and replace". The only appliance that was relocated was the refrigerator. The project included the removal and replacement of the existing cabinets, countertops, a window replacement, installing new appliances, with relocating the refrigerator (with electrical and plumbing), installing electric lines for under cabinet lights. The master bathroom project was a complete tear out of the existing bath down to the studs and subfloor. The bathroom which is approximately 10 X 10 included new drywall, tile work, plumbing, upgrading electrical, and cabinetry.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$60,000
tom B.
03/2013
5.0
roofing, siding, garage doors, remodeling
+ 2 more
All work was completed as promised for the total cost estimated and done on time. Clean up work around the house was done well. Cost was less than competitor's bid. All our contacts were friendly and professional in nature.
Description of Work: Roof replaced, garage doors refinished, outside trim work repaired.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$22,000
Charles M.
02/2013
3.0
sunrooms, home builders
+ 0 more
Very ambivalent about Enterprise. On the one hand, the company did a professional job, it was completed on time, individual team members were capable and pleasant. It is fair to say that it delivered what was promised. All payments were were made on schedule. When various problems were brought to their attention, they responded. Their job foreman, Matt, managed things well, but you have to get used to not having calls returned and following up oneself. So what’s the problem? What was missing was the customer relations piece. Andy Riley was very persistent in selling the job and this carried through to the showroom where he worked out the final design and paid the first installment. His professionalism was impressive. Unfortunately, this is the last Mr. Riley appeared. Even at the end, there was not even a letter of thanks or call from him or anyone else at Enterprise. More troubling is that plans were not shown for customer approval before submission to Arlington County. No one from Enterprise called. Unfortunately, Enterprise made the footprint about 13 sq. feet smaller (4% of entire job footage) than was requested and was permissible. An adjustment at the plans stage would have been easy and taken full advantage of the setback as per the survey. By the time the shortfall was discovered by the customer, the footings had been poured. Later it was discovered the plans had omitted a porch overhang as had been agreed from the start. Enterprise had to resubmit its plans for this approval for which it paid extra. When Enterprise submitted the porch design, it still did not clear it and it looked very different from the computer rendering of the porch and overhang presented when the contract was signed. When asked about this, Enterprise explained the computer rendering was only “conceptional” and should not have been taken literally. Anyone dealing with Enterpise should pay careful attention to the contract’s fine print. In it the customer is responsible for paying for “permits and fees” for engineering requirements and building permits. In the interest of transparency, Enterprise can and should estimate these in advance and include this information in the contract as estimates subject to a percentage of error. In this case, the fees were higher than had been expected. At the conclusion of the work, Enterprise said all county inspections had been completed for its construction of the shell and transferred all permits into my name. It therefore came as a surprise when a month later in discussing the permits for the interior finishing with the county, that the county said the structure had twice failed the wall bracing/nailing inspection and that this still needed to be done to proceed with the project. No one at Enterprise mentioned this to me. In short, without much effort, Enterprise could be a first rate operation. It simply needs to pro-actively and continuously communicate with its customers to avoid problems and make sure that everyone is on the same page There are a lot of its competitiors out there who communicate exceptionally well.
Description of Work: Enterpise designed and built a one story shell addition onto my home. It was designed as a screened porch, with the possibility that it might be enclosed and a second story added in the future. The company dug and set a concrete block foundation on deep footers. The shell had a vaulted ceiling on one section and a flat ceiling with a skylight in another. It also had a 4' porch overhang with supporting pillars. It ran wire from the circuit box for future electrical outlets and lighting. It ran a gas line for a fireplace. It did not do any interior finishing work. The price Entprised quoted me was about 30% higher than the other bidder, but Enterprise was selected because Mr. Riley and his team seemed to be highly attentive and professional.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0
$35,000
Response from Enterprise Contracting Services, Inc
Thank you for your comments that “the company did a professional job, it was completed on time” and I know my staff will appreciate your remarks that they are “capable and pleasant”. I can’t speak to a comparison to anyone else’s bid for this project, as I don’t know all the particulars of what they included and their qualifications, but I would like to address your comments. The overhang you mentioned was a possible design feature that we came up with late in our design session with you, after we had already presented you with a proposal to take home to consider. It was after the contract was signed that we were notified that you wanted to have that option priced for your approval. To avoid this issue recurring, I have instituted a policy where clients review and approve drawings before submission for permit approval to make sure that all the options they are expecting are included. In terms of the permitting fees, we work in thirteen jurisdictions with frequently changing permit fees and requirements. We don’t mark up the fees we pay for permit approval; we show you the receipt of what we paid and ask to be compensated. For projects involving additions, it often necessitates the project to be reviewed by the jurisdiction to determine what fees are going to be levied for land disturbance and various environmental impact fees. This is not a purview of contractors and any citizen can contact their local official to get information on possible fees involved. We are constantly striving to improve our performance, and especially our communication. I understand that it’s not just providing a quality product (and thank you for the “A” grade on our quality), but helping my clients through the process. Sincerely, Andy Riley, President
Gayle B.
02/2013
5.0
woodworking, decks, doors, handyman service, insulation, house painters, interior painters, remodeling, home remodeling, sunrooms, roofing, siding
+ 10 more
EVERY, not just the latest one, has gone very smooth with no surprises before during or after.
Description of Work: Andy has done many, jobs for me and my company over the years dating back to 1988!!!!!!!! He has not always been the cheapest, but I have used him anyway for the follwoiing reasons: I trust him explicitly. He does superior, high quality work and does it in a timely fashion He has developed an impeccable reputation over the years to others to whom I have referred him
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,600
Lee G.
02/2013
5.0
home remodeling, remodeling
+ 0 more
Enterprise Contracting Our house was built in 1965 and had a Jack and Jill bathroom. On one side was a single sink and toilet, the other side a double sink and toilet, and both rooms were connected by a tub/shower. We knew we wanted to upgrade everything, knew we still needed two separate bathrooms, but weren’t sure of the best design to take maximum advantage of the space available. We consulted with numerous contractors and individuals. Each shared their approach, and their costing. Enterprise Contracting spent the most time with us on design, up front, before any agreement was reached or contract signed. Unlike several other companies, they did not make us feel rushed. They took considerable time showing us various options, suggesting creative solutions no one else recommended including those companies that only do bathrooms. What got our attention initially, then, was the design. It was gorgeous, far superior and more detailed than any other design shared with us, and we knew it would meet our needs. When the pricing came in, Enterprise was definitely not the lowest price. There were lower prices offered by contractors who would have had us order, pick up and store all of the tiling, fixtures, cabinets, etc. That is not Enterprise’s business model. They do require that you order most everything through them at their pricing. But for similar companies with whom we consulted who work that same way, Enterprise’s price was lower. We found it incredibly convenient to work with their expert tile vendor and fixtures vendor each of whom spent considerable time with us educating us about their specific area. Pros and cons. The latest products. Colors that would work. Enterprise staff actually hauled pieces of the granite and the cabinets we had chosen around to the tile place and the fixture place to make sure that the colors we chose would work together. All the headaches of ordering the right amount of tile, and the correct plumbing pieces, etc. was taken care of by them. Frankly, that was something we were willing to pay for. Once we signed the contract, a project manager was assigned to us. She was at the house daily, insuring that everything was done correctly. At one point, she didn’t think the decorative tiling in one of the bathrooms looked the way she wanted it to so she had it done again. (I thought it looked fine but what do I know about tiling?) We texted, sent photos, emailed and spoke by phone whenever it was necessary to work out any details, which was very convenient for me because I work full time out of the house. There are always issues that come up on any job like this so what matters most to me is how it is handled when they do come up. Whenever I noticed something that troubled me, all I had to do was mention it and it was taken care of. The final product is amazing. The two bathrooms look and work even better than I thought they would and my expectations were high. I highly recommend Enterprise Contracting, and I would use them again for other projects besides bathrooms.
Description of Work: Gorgeous bathrooms, high quality workmanship by Enterprise Contracting
Rating Category
Rating out of 5
Yes, I recommend this pro
$60,000
Catie A.
02/2013
5.0
home remodeling, remodeling
+ 0 more
After one year with our bathroom and closet addition, and after having time to cool down from the exasperating process of being without a bedroom and closet for about 2 1/2 months, I have to admit my husband and I absolutely LOVE our bathroom. To be honest, any major renovation is a chore, and these guys truly were professional throughout the process. So again, although they were not the least expensive, they certainly did a wonderful job. So I do tip my hat to them. Thanks for a wonderful bathroom!!!
We have used Enterprise Contracting, and have been happy with their services, since 2004. What started out as the addition to our home of a family room with built in woodwork, and a screened in porch, grew in scope to include new attic stairs, a large paver patio, retaining wall and even fencing. They handled all the extra things my wife and I added as we went along. Pleased with the competitive pricing and the results, we began a relationship that lasts to this day. They have performed work for us over the years and when it really counted they came running. For example, several years ago a gust of wind came along that literally tore our front storm door and part of the wood frame it was attached to almost right out of surrounding brick house. That frame also held the main entry door. This was instantly a rather complicated and important repair job. A job they completed right down the necessary repainting in a quick professional manner. Realizing no home project comes without the unexpected, I found the way owner Andy Riley handled those situations was key to our satisfaction. Our experience is, he is imminently reasonable, honest, and wants a satisfied customer.
Description of Work: Major home remodeling and land hardscapping in 2004 up to handyman work today in 2013.
Our experience with Enterprise Contracting has been nothing short of excellent. From the initial meeting and planning to the finished product everyone we met with from Enterprise has been professional and efficient. We love the quality of the work provided and the hands on approach the company takes with their customers. Whether we needed help with design, materials or staying within the specified budget, Enterprise Contracting worked with us to not only meet but exceed our needs.
Description of Work: We have used Enterprise Contracting for many home remodeling needs from building a new deck, replacing our new roof, interior paint, crown molding and tile back splash.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20,000
David O.
12/2012
5.0
remodeling, home remodeling
+ 0 more
We had hired a reputable architect to do an initial design for our addition, and we were not satisfied with the results. The design is the most important part of any remodeling project, so we scrapped the architect design and went with Enterprise Contracting because of their design suite and process. Based on word of mouth, I consulted Enterprise Contracting and met with the president, Andy Reilly. Enterprise has a sophisticated design process that uses architectural software to design layout additions in real-time with the client. Using multiple computers and a big screen displays, we found a model home with features to be incorporated into the 2nd level addition. We were able to use the look of the model home to create the look for the 2nd level addition. There services were thekey part of transforming the house from a brick rambler tract home to a craftsman showpiece.
Description of Work: Enterprise Contracting did the design on our add-a-level pop-top addition. Enterprise did the design work and produced the engineering drawings for permit.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Kitchen and Bath Remodeling,
General Remodeling,
Finished Carpentry and Woodworking,
Interior Painting,
Roofing,
Countertops and Backsplashes,
Doors,
Siding,
Ceramic Tile,
Electrical,
Exterior Painting,
Flooring Sales and Installation
FAQ
Enterprise Contracting Services, Inc is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Enterprise Contracting Services, Inc accepts the following forms of payment: Check,Financing Available,MasterCard,Visa