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Crown Floors

Carpet Sales and Installation, Flooring Sales and Installation, Hardwood Flooring Sales and Installation,

About us

If you haven’t shopped flooring lately, then you’ll be blown away with all the different options available that put fashion at your feet. At Crown Floors we offer a wide selection of carpet and flooring at affordable prices that will help you achieve a look that will have friends and family bragging about your sense of fashion. You’ll be wowed at the new designs and brilliant finishes that accompany both hardwood and laminate flooring as well as the new colors, patterns and styles of available in carpeting.

Business highlights

35 years of trusted experience

Services we offer

Carpet, Hardwood, Vinyl, Ceramic tile, & Laminate

Services we don't offer

ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.974 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
1%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-74 of 74 reviews

H H.
05/2017
5.0
carpet installation
  + -1 more
professional, quick, fair price
Description of Work: carpet on second floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stephen G.
04/2017
5.0
carpet installation
  + -1 more
Outstanding job5200
Description of Work: carpet townhouse prior to selling

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Jan R.
01/2016
5.0
carpet installation
  + -1 more
unknown
Description of Work: Replaced carpet in family room. Have used Crown Floors many times for carpet & hardwood in several homes with excellent results. This install was prompt and well done except for the carpet seam and visible glued line that is in the middle of the room.
Rating CategoryRating out of 5
Yes, I recommend this pro

Leslie L.
07/2015
5.0
carpet installation
  + -1 more
unknown
Description of Work: I went to Crown Floors because friends recommended them highly. I, too, am very pleased with their services. Bruce was extremely patient and helpful when I was selecting my engineered hardwood floors. He offered constructive guidance and did not pressure me to make a sale. The installation went smoothly and I am enjoying my beautiful new floors. I plan to return to Crown Floors when I replace my bedroom carpets because the customer service is excellent and prices are competitive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Carl W.
04/2015
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: We had crown replace about 1,000sq ft of flooring in our basement. They were punctual, clean, and efficient in their work. Additionally, their price was substantially less than others but with what we considered a superior product when looking at the specifics of the individual products.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

William M.
02/2015
5.0
carpet installation
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Freddie R.
09/2014
4.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed carpet in two small bedrooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,270

Mary M.
08/2014
5.0
carpet installation, hardwood floor
  + 0 more
unknown
Description of Work: We needed to replace our kitchen flooring. The builders did a crappy job installing the original 14 years ago. We visited their showroom in Chantilly and after we told Bruce we wanted to replace the floor, but were also considering a total redo in the next few years, he suggested a flooring that was an upgrade,but not over the top pricewise. We took several samples home with us to see how they worked. Bruce came and did the measurements and placed the order. The installers showed up on time, did a great job, cleaned up after themselves and even finished early. We highly recommend Crown Floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Kat N.
08/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: Crown Floors installed new carpeting in all the upstairs bedrooms, a new kitchen floor and hardwood floor in the living/dining room and foyer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,876

Judy N.
06/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: Mr. Amin was great. He came out and measured and was there for us throughout the process. We did the entire house and moving all the knick knacks and things from many years in the house was a real chore. He allowed us to do half of the house at a time. He personally joined the crew to check on things during installation. The only problem was that when the crew moved everything into bathrooms to get it out of the way - there was no bathroom all day. In a desperate effort to find a bathroom, I went upstairs and found the bathroom flooded and found water dripping on furniture stashed in the bathroom under it. Not sure how this happened, but since the toilet overflowed from the back tank, instead of the bowl, we think that the handle was hit hard while moving in furniture. Since we don't really know, we didn't mention it. Anybody know a good ceiling repair man?

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Alex S.
06/2014
5.0
carpet installation
  + -1 more
unknown
Description of Work: installed new carpet in basement - great deal, no issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Fred W.
04/2014
5.0
carpet installation, flooring contractor
  + 0 more
unknown
Description of Work: Installed carpet thru house (about 1100 sf). The install was done as promised...on time w/minimum disruption.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Nancy G.
01/2014
5.0
flooring contractor
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Bill S.
03/2013
5.0
hardwood floor
  + -1 more
They came when they said they were coming. They did it with no problem at all and it looks beautiful. They were very dependable and did a very good job.
Description of Work: I have used Crown Floors. They put in my hardwood floors in my kitchen and family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Greg N.
01/2013
5.0
flooring contractor
  + -1 more
Extremely engaged business. Up front with costs. Very reasonable. Clearly motivated not by maximizing profit rather with the best interest of the customer and the quality of the final product. Specifically want to call out Bruce - who made several visits during the sub contractors work. He was extremely firm with the workers making sure every detail was considered, planned for, covered and executed. The subs themselves, overtly carried the professionalism of Crown Floors. Attentive, thorough and although efficient, not in any hurry to just get the job done. Perhaps among the best sub contractor experience I have had. I attribute it to the careful selection of subs by Crown and their VERY engaged role once the subs were on site. I am specifically looking to do additional flooring projects because of the overwhelming positive experience I had with Crown Floors in Chantilly, VA.
Description of Work: Removed carpet from main stairway and 2nd floor hallway. Installed 3/4 inch hardwood throughout.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Robert H.
12/2012
5.0
carpet installation
  + -1 more
***REPEAT OF SERVICES PERFORMED ABOVE*** Willy came out and measured and we discussed possibilities for carpet and vinyl...he knew exactly what would look good...he is very experienced in carpet sales and if you want a great job at a reasonable price, call Willy...My project took 2 separate days and Willy ws happy to fit into my schedule...both times his crew chief called me ahead to meet them and they were there on time....they told me when to come back and they were right on the clock...The crew chief and his helper were polite, professional and efficient....I would highly recommend Crown Floors!!!
Description of Work: Willy came out and measured and we discussed possibilities for carpet and vinyl...he knew exactly what would look good...he is very experienced in carpet sales and if you want a great job at a reasonable price, call Willy...My project took 2 separate days and Willy ws happy to fit into my schedule...both times his crew chief called me ahead to meet them and they were there on time....they told me when to come back and they were right on the clock...The crew chief and his helper were polite, professional and efficient....I would highly recommend Crown Floors!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Carolyn R.
11/2012
5.0
carpet installation
  + -1 more
I had a hard time making up my mind about what I wanted, but they were very patient and gave me all the info I needed to make a decision. I love the new carpet and it looks great!
Description of Work: Bruce came to my house with samples, explained the advantages and disadvantages of each style, and measured my room. I later went to the store and obtained more samples and asked more questions, and received patient and thorough answers. When I finally ordered the carpet and was ready for installation, it was accomplished quickly and neatly, with a thorough clean-up afterward.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Josh F.
07/2012
5.0
carpet installation
  + -1 more
We've purchased carpet from Crown 3 times for different areas and each experience has been outstanding. Their sales staff is knowledgeable and friendly and makes the process as easy as possible. The carpet they installed for us includes the carpet runners on our wood stairs, family room, and 3 bed rooms. Everything is done neatly, professionally, and perfectly. I don't start projects until I've researched everything completely. Before I used Crown Floors the first time, I must have gone into 15 different carpet stores to learn everything possible and compare as many carpet types and samples as possible. I found the quality and carpet that I liked and compared prices - Crown Floor was the best, and also had the most accommodating staff. Their installers were meticulous and neat. They take their time and do the job right the first time. I'm picky. Very picky. If I don't like the way something is being done, I make it known. I have nothing negative to say about Crown Floors and recommend them highly.
Description of Work: Install carpet in family room, 3 bedrooms, and replace carpet runners on wood stairs (including binding and a lot of seaming).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

MARY C.
04/2012
5.0
flooring contractor
  + -1 more
Someone referred them to me. It went very well.
Description of Work: I used Crown Floors in March. They installed carpet and tile in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,700

Stephen S.
01/2012
5.0
carpet installation
  + -1 more
I visited the store to get a price comparison against a large warehouse vendor and got a quote that was significantly less. They assured me that I'd not get a better price and would match if I did. The carpet was installed beautifully and I'm a happy customer.
Description of Work: Crown installed all the carpeting for my newly finished basement (~2000 sqft). Stairs, home theater, rec room, and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

isabel R.
12/2011
5.0
carpet installation, flooring contractor
  + 0 more
We selected and ordered new carpet for our living room and dining room areas as a result of flood damage from Tropical Storm Lee. We had to delay installation to figure out the source of the leak which took a long time! But Bruce of Crown Floors was very accomodating and helpful in rescheduling. The experience with Crown Floors was very positive from choosing the carpet and working with their knowledgeable salesmen to delivery choices to actual installation.I will definitely use Crown Floors again and recommend them without reservation!
Description of Work: Chose carpet from Crown Floors and was very pleased with the carpet selection as well as the helpful salespeople ; arranged for delivery but had to cancel because of more rain and water leaks; Bruce of Crown Floors was very patient in permitting us to take our time in seeking an explanation and solution for our leaks. Finally, problem solved, we were able to arrange installation of the carpet and we are very pleased. The installation people were very professional and treated our furniture with care and laid the carpet beautifully as well. This is a very good company!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

Elizabeth G.
10/2011
5.0
carpet installation
  + -1 more
Went great! I shopped around at Home Depot, Lumber Liquidators, and Absolute, and Crown's price was the best. They were also the most flexible in scheduling the installation and in general easiest to work with. I'd recommend them to anybody.
Description of Work: We had Crown install some wood floors, stairs, and carpets in a property we just bought. They were speedy, prompt, and they did a great job. We've gotten compliments from our other contractors on the job as well. We had a great experience

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Candice B.
06/2011
5.0
carpet installation
  + -1 more
I liked that they had a good selection of carpets. They were very nice and professional about taking the samples home and testing them in your house from the store. They also came out and took the measurements. They gave me an initial price but once I talked to them about what I wanted, they discounted the price. They came right down with their price to as low as possible once I told them that I was comparing their price with the other companies. They were $400 or $500 up. The installers came in and did their job. They cleaned up after themselves and so, it looked like they weren't even here. They vacuumed when they were done.
Description of Work: I have used the services of Crown Floors on the 25th of May 2011. They installed carpet for my bedrooms, a hallway and a stair case.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shareen K.
03/2011
5.0
carpet installation
  + -1 more
This is the second time that I have used Crown Floors. Willy (the owner) is so helpful. I walked into the store on a Tuesday. On Friday he was out at my house to measure and give me an estimate. I had a quote from him within the next day or so. I went back in to the store two weeks later to order the carpet and he suggested a different carpet that was thicker then what we were going to do but won't cost us any more. That was great. He was able to schedule me for the following Friday. The two guys who were installing showed up when I was told. They swept and vacuumed the subfloor after the old carpet was out. They swept and vacuumed again after the new carpet was in. They were in and out in 2 hours. There is not a glimmer of a seem. They took their time and the carpet looks great. I plan on using Crown Floors again when we do the rest of the house.
Description of Work: I had the carpet in 17X19 Family room replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$793
    • 1
    • 2
    • 3(current)

Contact information

3857 Dulles South Court A, Chantilly, VA 20151

http://crownfloors.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Epoxy Flooring,
Ceramic Tile

FAQ

Crown Floors is currently rated 4.9 overall out of 5.

Sunday: 12:00 PM - 5:00 PM

Monday: 10:00 AM - 7:00 PM

Tuesday: 10:00 AM - 7:00 PM

Wednesday: 10:00 AM - 7:00 PM

Thursday: 10:00 AM - 7:00 PM

Friday: 10:00 AM - 7:00 PM

Saturday: 10:00 AM - 6:00 PM

Crown Floors accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Crown Floors offers free project estimates.
No, Crown Floors does not offer eco-friendly accreditations.
No, Crown Floors does not offer a senior discount.
No, Crown Floors does not offer emergency services.
Yes, Crown Floors offers warranties.
Crown Floors offers the following services: Carpet, Hardwood, Vinyl, Ceramic tile, & Laminate
ask for details.

Contact information

3857 Dulles South Court A, Chantilly, VA 20151

http://crownfloors.com

Service hours

Sunday:
12:00 PM - 5:00 PM
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 7:00 PM
Saturday:
10:00 AM - 6:00 PM