Hired for installing sprinkler system for my lawn, showed them issues after the job was completed. They said someone will come next day and fix it, took the payment and been avoiding since then. No one calls back and now they stopped answering my calls. Guess once they get paid, they don't want to comeback. [UPDATE - 8/17/20 - Angie's List.] Rodney (owner) reached out after couple of days and took care of all the issues. Even replaced few sprinkler heads which were installed incorrectly in the first place, I am satisfied with the resolutions and so bumping up their rating.
Description of Work: Sprinkler system installation
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,500
Carmelo M.
06/2019
5.0
irrigation systems
 + -1 more
My lawn service for mowing broke the main for the sprinkler system. I called Rodney and he talked me through shutting down the water from the main over the phone. While we were talking, 10 minutes into the conversation his engineer was in front of my house. His engineer had the pipe replaced in 20 minutes. this has to be the best experience I have had in years when I had a home emergency!
Description of Work: Broken Line in the Sprinkler System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Maureen C.
04/2016
1.0
landscaping
 + -1 more
It has not been good. I felt like I had to beg them to perform the service. They consistently miss appointments. They promise to call back and they don't. If you don't call them they won't call you to keep you informed. I would not recommend them. They are unreliable.
Description of Work: I signed up for a program with them. The plan included aeration, seeding, overspraying lyme, and weed control.
Rating Category
Rating out of 5
quality
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Jerry B.
06/2015
3.0
irrigation systems
 + -1 more
unknown
Description of Work: I have tried to contact Bio Turf several times to take care of my sprinkler system. They replaced a couple of values in 2013 and then came back in 2014 and charged me again to replace the same values. They never winterized my system at the end of 2014 and then tried to charge me to check my system in spring 2015. No website, no good address.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
$140
Rajesh K.
08/2014
5.0
irrigation systems
 + -1 more
It went well. They were on time and what they did they completed it in two days and so I had no issues with them.
Description of Work: I've used Bio Turf Lawn & Sprinkler Inc for lawn irrigation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
John T.
03/2013
5.0
irrigation systems, lawn treatment
 + 0 more
I was referred to Rodney's company Bio Turf through a respected friend of mine at work and was more than happy with the work; from start to finish. Not only did Rodney's price beat most of the competition, but his crew did a phenomenal job paying attention to all the details most companies overlook. All the new plumbing and connection boxes were placed strategically throughout the flower beds and we could not be happier with the result. More importantly, from what I can tell Bio Turk is more interested in establishing a relationship with its customers and not just a typical NOVA slap happy job once the first check clears. Furthermore, I will be using them for all my lawn care needs as well, fertilizer, lime, aeration, etc. I was referred to Rodney's company Bio Turf through a respected friend of mine at work and was more than happy with the work; from start to finish. Not only did Rodney's price beat most of the competition, but his crew did a phenomenal job paying attention to all the details most companies overlook. All the new plumbing and connection boxes were placed strategically throughout the flower beds and we could not be happier with the result. More importantly, from what I can tell Bio Turk is more interested in establishing a relationship with its customers and not just a typical NOVA slap happy job once the first check clears. Furthermore, I will be using them for all my lawn care needs as well, fertilizer, lime, aeration, etc. The lighting system was a splurge on our part, and it really adds the extra touch at night the house was missing. The price was great on this project as well, and so was the service. Bio Turf used all industry quality parts, and they are happy to show you the retail packaging as well for complete transparency. To me this is one of the few companies that I have contracted that I am happy to tell my neighbors, friends and family about.
Description of Work: Installed 8 zones of irrigation on lawn prior to sod installment. Installed over a dozen low wattage landscape lighting system around all flower beds, trees, and house. Do's - Make sure as the consumer you know how to work the irrigation and lighting box. Bio Turf's people took extra time to make sure I understood everything 100%. Do your own homework to visualize where you want the irrigation zones to be. Meaning if at one day you are planning to clear the woods out in the backyard and add a veggie garden, let them know that so they can adjust the zones to your future plans. The same goes for future flower beds etc. Don't be alarmed if your first watering bill is higher than normal - this is intended to ensure a fully functioning irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,500
Kristal B.
07/2012
4.0
irrigation systems
 + -1 more
Bio Turf responded to my call the next business day. They showed up and performed the requested service on the day specified by the service technician.
Description of Work: Service call to replace a broken sprinkler head in the yard irrigation system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Randy J.
04/2012
4.0
irrigation systems
 + -1 more
I received several recommendations from neighbors which weighed heavily into my decision. They were competitive in price and stood behind their estimate that was originally given to me. The system works well.
Description of Work: Bio Turf Lawn & Sprinkler installed a sprinkler system for my lawn.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Phyllis B.
02/2012
2.0
irrigation systems
 + -1 more
They had two come three or four times to get the sprinklers set up so they would cover the area they were suppose to and not go on the neighbors porch.
Description of Work: They moved two sprinkler heads and replaced two others.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$75
Rebecca G.
06/2009
5.0
lawn treatment
 + -1 more
They have done consistently a good job for us. They have also put in the new sprinkler system for us. They have been wonderful. The lawn looks terrific. The cost is good and they have been very responsive.
Description of Work: They did lawn fertilization for us. We have used them for the last 10 years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$57
GENE M.
09/2008
5.0
lawn treatment
 + -1 more
They do a good job, and about 6 of us in the neighborhood use him!
Description of Work: They perform yearly lawn services and maintenance for turf. Price is $70 5 times a year dependent on size of the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
thep H.
07/2007
2.0
lawn service
 + -1 more
The work of installing the sprinkler system on the lawn was done in 2006 but there are major leaks underground, outside near the house foundation this year 2007. Contact the company several times for the repair. After 3 months, still not get this problem fixed. My neighbor also had problem getting a hold of the company too. They just dropped their service.
Description of Work: Install sprinkler system with 2 years warranty.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0
$3,300
10/2005
5.0
lawn service, lawn treatment
 + 0 more
GREAT SERVICE, GREAT PRICE, COME REGULARLY USED FOR 2 YEARS.
Description of Work: CUT GRASS, LAWN SERVICE & FERTILIZER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$25
09/2005
5.0
lawn treatment
 + -1 more
THIS COMPANY DID A GREAT JOB and ARE FULL OF VERY PROFESSIONAL WORKERS. MY YARD LOOKS GREAT and I COULD NOT BE ANY HAPPIER. I WILL RECOMMEND THEIR SERVICES.
Description of Work: THEY FERTILIZED MY YARD.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Deborah D.
08/2005
5.0
lawn service
 + -1 more
HE IS CUSTOMER ORIENTED, VERY FRIENDLY, and REASONABLY PRICED. HE PERFORMS HIGH QUALITY WORK, IS ALWAYS ON TIME, RESPONDS TO MY NEEDS, and ANSWERS ALL OF MY QUESTIONS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn Irrigation,
Lawn Fertilization & Treatment,
Lawn and Yard Work,
Landscaping,
Snow Removal
FAQ
Bio Turf Lawn & Sprinkler Inc is currently rated 4.1 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
No, Bio Turf Lawn & Sprinkler Inc does not offer free project estimates.
No, Bio Turf Lawn & Sprinkler Inc does not offer eco-friendly accreditations.
No, Bio Turf Lawn & Sprinkler Inc does not offer a senior discount.
No, Bio Turf Lawn & Sprinkler Inc does not offer emergency services.
No, Bio Turf Lawn & Sprinkler Inc does not offer warranties.
Bio Turf Lawn & Sprinkler Inc offers the following services: Residential lawn sprinkler installation, sales, maintenance, design & repair, core aeration & snow removal.