Ayoub Carpet Service

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

About us

With over 70 years in business, our guarantee is: We make it look Like NEW AGAIN!® Known as The Carpet & Rug People®, ACS offers the most thorough green cleaning possible by our certified, friendly, and accommodating technicians - giving your home a breath of fresh air. Not only do we help to remove harmful contaminants from your home's carpet, area rugs, and hard surface flooring, but we also make your carpet and rugs look Like NEW AGAIN!™ We do this by offering cleanings performed by expert technicians, area rug and carpet repairs, and even new flooring sales and installations.

Business highlights

73 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.

Services we don't offer

Housecleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa


Photos of past projects

Reviews

4.91,197 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 76-100 of 1197 reviews

Paula M.
07/2017
5.0
carpet cleaners
  + -1 more
They didn't take a long time to do their work and their results were excellent. No fuss, no muss.
Description of Work: Cleaning soiled carpets in a number of rooms and a very dirty chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Autumn H.
07/2017
5.0
carpet cleaners, carpet installation
  + 0 more
The staff was courteous and professional from start to finish. We are very pleased with our experience.
Description of Work: We had carpet installed on our outdoor screened porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Good afternoon, thank you so much for writing this review for us! We really appreciate it. It's great to hear you were pleased with the service we provided you. Enjoy your screened-in porch!

Angela L.
07/2017
5.0
oriental rug cleaning
  + -1 more
I dropped off two oriental rugs at the Chantilly location. When I dropped them off, I said I needed new pads for both rugs and I didn't realize until they delivered the rugs that the new pads never got put on the order so they didn't bring them. The delivery guys changed the order to deliver the pads a couple of days later when I was available, but there was a mix up and the guys who showed up thought they were supposed to be picking up pads and not delivering them, so a third delivery had to be scheduled. The rug that needed to be repaired was done well and you can barely tell where the repair was made.
Description of Work: I had two oriental rugs that needed to be cleaned. One of the rugs also had to be repaired and I scheduled them to be delivered.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Good afternoon. Thank you so much for taking the time to write this review. We genuinely apologize the confusion that you experienced during the process of cleaning/repairing your rugs. We appreciate your patience and your willingness to still give us an A rating. I'm glad to hear that everything worked out okay in the end. We look forward to helping you out again!

Sarah W.
07/2017
5.0
oriental rug cleaning
  + -1 more
One stain could not be removed (not their fault) but otherwise everything went as expected. Delivery truck accidentally did not unload 2 carpets but quickly came back when they recognized their error. All in all very smooth.
Description of Work: Clean, remove stains and repair 10 area rugs of varying qualities

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hello, thank you for your review! We admit, we aren't perfect, but we try our absolute hardest to make things right! We are happy to see that you were satisfied with the service we provided you.

darryl W.
06/2017
4.0
carpet cleaners, floor cleaning
  + 0 more
The floor polishing went great but they scratched my wall in the process and did not say anything. I discovered it after the floor dried and I went in to the home to inspect the floors.
Description of Work: Polished wood floors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kristen S.
06/2017
5.0
carpet installation
  + -1 more
Decided to just live with the stain; cost outweighed appearance. Installed carpet runners on stairs. Looks great: exactly what we wanted. No extra nails or staples sticking out. Staff (phone, sales, installation) were professional, informative, and prompt. Followed up when promised (usually same day or prearranged call time). Told me ahead of time which choices I had to make and emailed invoices.
Description of Work: Got estimates for fixing a bleach stain (with a patch) and stair runners.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi! Thank you so much for the review! We really appreciate you writing it and for all of the compliments you mentioned about the installation process. We are happy to hear that you're satisfied with your runner. If for some reason you change your mind and would like a cut and patch performed on your bleach stain, we'd be happy to help you out. Have a fantastic day!

George W.
06/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
The drop off and pick up were easy. They cleaned the rug in the agreed upon timeframe. We haven't unrolled the carpet, because we are having our house painted, but so far everything is great. We had a coupon for cleaning an 8' X 10' carpet so we paid ~$65 for the extra 38 sq. ft.
Description of Work: They cleaned a 9' X 12' oriental rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi! Thanks for the awesome review. We hope your rug is everything you expect it to be once you unroll it. We really appreciate you taking the the time to write this, and we appreciate the business even more! We look forward to helping you out again.

Margaret M.
06/2017
5.0
carpet cleaners
  + -1 more
Carpets We’re taking to the plant to be cleaned and they came out well. Deliverymen were prompt, professional and willing to move furniture. They were very nice and very helpful.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vivian H.
06/2017
5.0
carpet installation
  + -1 more
Very quick and done well. Slight hiccup in scheduling and price was not discussed beforehand. But the work was done well, quickly and the fee was reasonable, although a tad high (but maybe not much more than competitors). Very professional and capable technician.
Description of Work: Carpet repair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ayoub Carpet Service
Hi there, thanks for writing us this great review! We genuinely apologize for the scheduling hiccup. I hope everything was solved and we were able to still meet your expectations. It's great to hear that the work was done well! We know we aren't the cheapest company around, but we believe that you get what you pay for when it comes to quality of work. We hope to help you out again in the future with any of your flooring or cleaning needs. Have a great day!

Margaret M.
06/2017
5.0
oriental rug cleaning
  + -1 more
Stains that had been on one Chinese rug for years that I thought would never come out, did. Some stains were beyond hope which was fine. I wasn't expecting 100% success but 90% was outstanding. When large rug was delivered, Ayoub offered to take other oriental rugs to be cleaned. If I did so on that day, I would have a 25% discount. Excellent service and quality cleaning
Description of Work: Cleaning Chinese rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hello, thank you for the awesome review! We genuinely appreciate the time you took to write this. It's great to hear that some of your stubborn stains on your rug came out! We look forward to helping you out again, just give us a call whenever you're ready to clean your remaining Oriental rugs.

Cynthia H.
06/2017
5.0
carpet cleaners
  + -1 more
It went well and I would hire them again. They found stains I didn't even know I had.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi there, thanks for the fantastic review! We really appreciate it. We take pride in the results we get when it comes to stain removal. Thank you for your willingness to hire us again. We look forward to helping you out in the future.

Susan S.
06/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Scheduling flexible with many options for pickup. Technicians helpful & professional
Description of Work: Clean runner carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi there, thank you for the fantastic review. We try our hardest to accommodate our customer's busy schedules, so I'm glad we were able be flexible for you! We look forward to helping you out again. Thank you for the compliments.

francine M.
05/2017
5.0
oriental rug cleaning
  + -1 more
Picked up rug and returned on time as promised, good phone communications. I thought it was a bit pricey, and I'm not sure if its suppose to... but the rug didn't have a "fresh clean" smell when it was returned.
Description of Work: Had a large oriental rug picked up and cleaned.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
05/2017
5.0
carpet cleaners, carpet installation
  + 0 more
I am amazed with the work done by Steuart Frye. He came to my house to stretch carpet in four different areas. The work was done within an hour and it looks awesome! I had called around to get estimates from two other carpet repair companies and was told it would be around $700. Ayoub only charged me $200. I am so happy I did my research. Thank you so much for making my carpet look great again.
Description of Work: Carpet stretching in four areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Ayoub Carpet Service
Hi there, thank you so much for this fantastic review! We agree, Steuart is great! We're so glad to hear that you were pleased with the service he provided you and that your carpet looks great again. We look forward to helping you out in the future. Have a good rest of your day!

Min X.
05/2017
5.0
carpet cleaners, carpet installation
  + 0 more
They were very professional and did a great job. Will definitely hire them again and high recommend!
Description of Work: Carpet re-strech and deep cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$420

Response from Ayoub Carpet Service
Good afternoon, thanks so much for writing this fantastic review for us. We really appreciate it. It's great to hear that you're satisfied with the service we provided you.

Ken H.
05/2017
5.0
floor cleaning
  + -1 more
Very clean job on very dirty surfaces. Tenants pleased with result.
Description of Work: Washing, shining hardwood floors. Floors were so dirty and worn, Ayoub felt they should be sanded and refinished instead. I indicated to proceed with cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ayoub Carpet Service
Hello! Thanks for taking the time to write this review. We really appreciate it. It's great to hear that the cleaning of your hardwood floors turned out nicely. We look forward to helping you out again with any of your carpet, rug, upholstery, or hardwood cleaning needs. We also clean tile and grout!

Heather A.
05/2017
5.0
carpet cleaners
  + -1 more
They came in the time window given and completed the work expected.
Description of Work: Carpet cleaning at a apartment prior to moving out (required by leasing office for all tenants)

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$300

Response from Ayoub Carpet Service
Hello, thank you so much for writing this review. We really appreciate your kind words. It's great to hear that you were satisfied with the work we did for you. We look forward to helping you out again!

Marina T.
04/2017
5.0
upholstery cleaning
  + -1 more
Very efficient, professional and communicative. Large upholstery cleaning job for white sectional, couch and chair. Was able to add in 4 dining chairs to original order with no problem. Demonstrated the difference in appearance & brightness before & after cleaning. We are very pleased with ACS!
Description of Work: Upholstery cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Ayoub Carpet Service
Good afternoon, thank you for writing this awesome review for us. Isn't the difference in color/brightness of your upholstery amazing once it's pointed out to you? We hope you enjoy your newly cleaned upholstery. We look forward to helping you out in the future.

Colleen R.
04/2017
5.0
carpet installation
  + -1 more
Our technician explained original problem, stretched the carpets and cleaned up quickly and efficiently. Charged fairly and accepted Angie's List coupon happily.
Description of Work: Need to have carpets re-stretched in four rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi there, thanks so much for the great review! We really appreciate it. We look forward to helping you out again. Have a great day.

Gilbert B.
04/2017
5.0
oriental rug cleaning
  + -1 more
We were very happy with the entire process from pick-up/cleaning/and delivery. Price was reasonable and the entire process unfolded just as it was explained to us. The pick-up and delivery guys were very professional and wanted to make sure we were happy before. The final cost was $3 less than the phone estimate we were given. Highly recommend this company.
Description of Work: We had one large and two small oriental rugs cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$407

Response from Ayoub Carpet Service
Dear valued customer, thank you for taking the time to write this review. We really appreciate it! We are thrilled that you were satisfied with the Oriental rug cleaning service we provided you. We look forward to helping you out again for any of your cleaning or flooring needs. Did you know we now clean air ducts too? Give us a call to check it out! Have a great day.

Chris C.
04/2017
5.0
carpet cleaners
  + -1 more
Cleaning was quick and easy, did not need to use water from our house.
Description of Work: In home carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Ayoub Carpet Service
Hello, thank you for giving us a straight A review. We genuinely appreciate it. It's great to see that you were satisfied with the service we provided you. Enjoy your newly cleaned carpet!

Elaine H.
04/2017
5.0
carpet cleaners
  + -1 more
2nd time using. Reliable and dependable for high quality work.
Description of Work: Cleaned Oriental Carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$135

Response from Ayoub Carpet Service
Hello, thank you for writing us a great review. We appreciate the time you took to write this. It's great to hear that you find us reliable and dependable! We really work hard to ensure our customers are satisfied. Have a fantastic day!

Richard B.
04/2017
5.0
oriental rug cleaning
  + -1 more
Dropped on the rug at their cleaning facility in Chantilly, VA, easy to find. Was ready a week later as promised. The dog has not "revisited" the rug since.
Description of Work: Needed a rug-runner cleaned and deodorized the my dog urinated on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Ayoub Carpet Service
Good afternoon! Thank you so much for writing this fantastic review for us. We really appreciate it. It's great to hear you are satisfied with [Member Information Removed] service we provided you and that your dog hasn't revisited your rug since it's been cleaned. Have a great day!

Margaret G.
04/2017
5.0
carpet cleaners
  + -1 more
Very well. Ayoub gave me a fair estimate, cleaned the rugs in a timely manner and they look wonderful. I thought their service was extremely professional and of excellent quality. (I believe I already wrote a more complete review before including price.)
Description of Work: Cleaned two Oriental Carpets that had never been cleaned before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hi there, thank you so much for writing this review! We really appreciate your kind words and it's great to hear that you were satisfied with the service we provided you. Enjoy your newly cleaned rugs!

Michael W.
03/2017
5.0
carpet cleaners, hardwood floor
  + 0 more
I had Ayoub come to do the work because they seemed very trustworthy. I was right. They did an excellent job with both. They were a little pricey compared to some other cleaners, but I think their knowledge and experience with hardwood absolutely made them worth the money.
Description of Work: I had tenants moving into a rental property and I wanted to make sure the rugs and engineered hardwood looked good and was ready.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Ayoub Carpet Service
Hello, thank you for taking the time to write this great review for us. We appreciate your kind words and we're glad to hear you trust in us. We know we aren't the cheapest, but you definitely get what you pay for so it's awesome that you find our services worth it! We look forward to helping you out in the future. Thanks again.

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Water & Smoke Damage

FAQ

Ayoub Carpet Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Ayoub Carpet Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ayoub Carpet Service offers free project estimates.
Yes, Ayoub Carpet Service offers eco-friendly accreditations.
No, Ayoub Carpet Service does not offer a senior discount.
No, Ayoub Carpet Service does not offer emergency services.
Yes, Ayoub Carpet Service offers warranties.
Ayoub Carpet Service offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.
Housecleaning.

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM