Ayoub Carpet Service

4.9(
1,197
)

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

... +4 more

About us

With over 70 years in business, our guarantee is: We make it look Like NEW AGAIN!® Known as The Carpet & Rug People®, ACS offers the most thorough green cleaning possible by our certified, friendly, and accommodating technicians - giving your home a breath of fresh air. Not only do we help to remove harmful contaminants from your home's carpet, area rugs, and hard surface flooring, but we also make your carpet and rugs look Like NEW AGAIN!™ We do this by offering cleanings performed by expert technicians, area rug and carpet repairs, and even new flooring sales and installations.

Business highlights

73 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.

Services we don't offer

Housecleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.91,197 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 1126-1150 of 1197 reviews
F G.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: They cleaned 3 oriental rugs. I dropped off the rugs and picked the rugs up at the highway 50 location. | |Work was performed correctly, on time and at the agreed price.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you bringing your rugs into our Chantilly location for cleaning. We're glad to hear that you were pleased with the rug care Ayoub provided. Just in case Chantilly may not be the most convenient location for you, we also have another Ayoub Showroom in Falls Church that serves as a drop-off/pick-up location for rug cleaning and repairs. Thank you kindly for your nice review and more importantly, your business. Sincerely, Tracey Edwards Ayoub Carpet Service
Margo S.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$750
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to review our services. We would like to contact you to inquire why you rated our professionalism with a C rating; address where we fell short and what we can do to keep you as a happy customer. We always strive to provide excellent customer service from the first phone call or email until the time we leave your home. We hope that you will allow us to readdress any issues you had. Thank again for your review and we look forward to speaking with you soon. Sincerely, Tracey Edwards Ayoub Carpet Service
ELAINE O.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Washed oriental rugs, removed furniture prior to washing, returned clean rugs, and replaced furniture.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Diane A.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Estimated carpet cleaning by type and size via email. Came and picked up on time, communicated when they were ready, and delivered on time. They came, set up the carpets, and were completely professional.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to post a great review of our services. We know we aren't the cheapest carpet and rug professionals, but we go above and beyond industry standards to provide you with quality, expert and professional technicians. We won't have anyone go into your home that we wouldn't invite into our own homes. Thank you for your business and your positive review. We greatly appreciate it! Sincerely, Tracey Edwards Ayoub Carpet Service
GERALD M.
06/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eugene N.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Did a great job on the carpets. The owner was very knowledgeable and talked us out of a more expensive job.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Ayoub Carpet Service
Dear Member, Thank you for your nice review. We're always happy to help educate clients on our products and services. Ayoub always wants to provide the best service possible without making you pay for services or products you don't need. Thank you again for taking the time to review our services. We look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Josephine H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned two area rugs. One needed to be stretched and they did a good job. The gentle men that came were professional and very courteous.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Response from Ayoub Carpet Service
Dear Member, Thank you for your excellent review. We're always happy to hear from our clients, especially when they are so happy with our services. We look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Gabriela H.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They picked up two expensive Oriental rugs, they cleaned and sanitized them. They delivered the clean rugs, laid them on the floor and even installed the rubber backing I had purchased separately. They arrived on time, were polite and very professional. This is the second time I used them and I would highly recommend them. I am not certain they are the cheapest, they may or may not, but I appreciate the prompt service and the quality.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for your review and entrusting Ayoub with your fine area rugs. Ayoub has been providing Oriental Rug Care for over 60 years within the DC Metro area. Our technicians are great and make sure that everything in your home is put back how you wish. We hope that our excellent customer service will earn your repeat business as well as referrals to family and friends. Thank you again for taking the time to review our services. Sincerely, Tracey Edwards Ayoub Carpet Service
Wayne S.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They picked up and cleaned 2 Persian carpets. They said it would take two weeks, but they were through and reinstalled the carpets within 10 days. There was no hassle, the carpets look great and I even ordered pads for under the carpets, but I had to request them as they didn't suggest them. I'm happy with the service and they are a great company to work with.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to provide a review of our services. We're happy to hear that you were pleased with the cleaning of your Persian rugs. As we're always looking to improve our services, you provided a good point of offering padding instead of waiting for a client to ask for it. I will pass this along to our Customer Service Representatives. Thank you again for your review and hope to hear from you again when it's time to clean your carpets, upholstery or other rugs. Sincerely, Tracey Edwards Ayoub Carpet Service
John K.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, You were obviously pleased with our services with an all A rating. We greatly appreciate your review. More importantly, we appreciate your business and hope to hear from you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Natalie M.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They did a great job! They even came back for free when we decided the rug was in the wrong place after they left.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thanks for the great review! We definitely want our clients to be happy from the first call or email until the time we leave. If you're not happy, we'll come back to try and make it right. In this case, it was an easy fix of moving a rug back to the correct place. We thank you for your business and taking the time to provide a nice review. We hope that you will call us again when it's time to clean your carpet, rugs, or upholstery. If your hardwood floors have lost their luster, we also provide Hardwood Rejuvenation. Sincerely, Tracey Edwards Ayoub Carpet Service
Rebecca H.
05/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Prefect service. The carpet was picked up on time, contact was made to discuss repair (worn area), it was repaired and delivered on time. |Excellent customer service. I would use them again.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Response from Ayoub Carpet Service
Dear Member, Wow! A review doesn't get any better than that! We're pleased to hear that you were very happy with our services from start to finish. We especially appreciate knowing that you will use us again and hopefully refer us to your family and friends. Thanks so much for your business and taking the time to provide such a nice review. Sincerely, Tracey Edwards Ayoub Carpet Service
SHARI L.
05/2014
5.0
carpet cleaners, carpet installation, flooring contractor
  + 1 more
.
Description of Work: They installed new carpet (bought from ACS) in living room/dining room. They also installed kitchen flooring (bought from another vendor). They arrived on time, did both jobs in same day. Very satisfied. Would use them again and recommend to others. I've used them for carpet cleaning for years, and was pleased that the carpet installation went smoothly.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,630
Response from Ayoub Carpet Service
Dear Member, It's always wonderful to hear from long standing clients that use a different ACS service and are pleased with that service as well. We greatly appreciate you using Ayoub for your carpet cleaning and now for new floor installation. Ayoub continues to grow after 60 years in the business because of clients like you that use us year after year, as well as refer us to family and friends. Thank you for taking the time to provide us with such a nice review and your continued relationship with Ayoub Carpet Service. Sincerely, Tracey Edwards Ayoub Carpet Service
Kathryn W.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Ayoub Carpet Service
Dear Member, We appreciate you using Ayoub Carpet Service and taking the time to review our services. A number of members give us a B for our pricing as we will never be the cheapest out there. We try to keep our prices as low as possible while providing you with excellent customer service while hiring and training technicians that we would invite into our own homes. We never want to cut corners where top quality service and your safety would not be paramount. We're glad to know that you were pleased with all of our services. We thank you for trusting Ayoub for your carpet cleaning and hope to hear from you when it's time to clean them again. Sincerely, Tracey Edwards Ayoub Carpet Service
Troy P.
04/2014
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Not much we can say, but thank you for using Ayoub Carpet Service and providing us with an excellent rating. We greatly appreciate your business. Sincerely, Tracey Edwards Ayoub Carpet Service
Christopher M.
04/2014
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to provide us with a good review. We greatly appreciate your business and nice grades. We always strive to get an all A rating. If there is anything we could have done differently or there are any areas that you would like readdressed, please let us know and we will be happy to revisit. We want to make sure you are happy with Ayoub from start to finish. Thank you again. Sincerely, Tracey Edwards Ayoub Carpet Service
Josephine D.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: I picked up an 1'X14' Karastan rug through craigslist and it definitely needed to be cleaned before I could use it in our home. There were a few stains and and I was not sure they would come out but as long as they were faded and the rug clean, I was going to be happy. I turned to Angie's List for a coupon and I was more than happy that Ayoub Cleaning Services had just the coupon I needed. Two 8'X10' rugs could be cleaned for only $239 and I already had an 8'X10' Karastan rug at home needing cleaning. I immediately purchased the coupon knowing that I would pay extra for the larger size rug. I called Ayoub that same Saturday and we scheduled a pick up for Monday. Unfortunately, it snowed again that Sunday into Monday so the pick up did not happen until Wednesday. We decided to have the rugs sanitized because we knew we had some animal stains. The drivers were very professional and extremely courteous. The rugs were delivered 10 days after they were picked up. I could not have been more blown away. My "new" rug was so beautiful and my own rug was back to its former self. The delivery was even better. The crew moved my bedroom furniture and laid down my "new" rug and now my bedroom is gorgeous and my family room has its rug back. I cannot say more than Ayoub Cleaning Services is the best and I would not hesitate telling anyone to use Ayoub and keep a lookout for their coupons. Thank you ACS and Angie's List.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$444
Response from Ayoub Carpet Service
Dear Member, Thank you so much for such a thorough and great review. It's nice to hear that the "Big Deal" was launched at the perfect time for you. Ayoub always strives to provide the best customer service and return rugs back to homes in "Like-New" condition. Sorry for the delay in picking them up, but Mother Nature provided a lot of schedule changes for us this winter! Here's looking forward to warmer, sunnier days. We hope to hear from you again when you need your rugs, carpet or upholstery cleaned in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Joan R.
03/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
It came out beautifully!
Description of Work: Cleaned an oriental carpet for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Response from Ayoub Carpet Service
Dear Member, Thank you for your short and sweet review! With all A ratings, you were obviously happy with your service and we look forward to helping you again in the future. Ayoub has been helping the DC Metro, MD, Northern VA area with their Oriental Rug care since 1952 with many customers giving us this same type of rating. We always appreciate the positive reviews and will continue to strive for all A ratings from all of our customers. Sincerely, Tracey Edwards Ayoub Carpet Service
Laura H.
03/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to rate our services. We're happy to see that you gave us an A for everything (minus the price). We try to keep our prices as low as possible without having to cut any corners that would result in you not being happy with the outcome of the service. We hope that our quality service will have you calling us again in the future you to assist you with your flooring needs. Sincerely, Tracey Edwards
J KENNETH M.
02/2014
5.0
carpet cleaners
  + -1 more
All work was excellent.
Description of Work: Cleaned 2 large carpets in place, removed and cleaned one badly stained smaller carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Ayoub Carpet Service
Dear Member, Thank you so much for an excellent review. It's nice to hear that we were able to return your carpets to "Like-New" Condition. Our technicians always try to do a great job by giving each client's rugs and carpet a thorough cleaning along with spot remover to help rid most stubborn stains. We hope that when it's time to get your carpets or rugs cleaned again, you think of Ayoub Carpet Service first. Thanks again for your time and your review. Sincerely, Tracey Edwards Ayoub Carpet Service
Paul G.
02/2014
5.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
.
Description of Work: Removed old carpeting in main hallway and refinished hardwood floors.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Ayoub Carpet Service
Dear Member, We greatly appreciate you taking the time to give us a great review. We're always happy to hear that clients were pleased with the service we provided. Our hopes are that we provide you excellent customer service and in return you will recommend us to your family and friends for not only hardwood refinishing, also carpet and rug cleaning and repairs. We're here to assist you with all your flooring needs and look forward to helping you again in the future. Thanks again for glowing review! Sincerely, Tracey Edwards Ayoub Carpet Service
J KENNETH M.
02/2014
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: Took on badly stained rug to their shop and cleaned it completely--great job. Cleaned 2 large area rugs in place--again, great job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Ayoub Carpet Service
Dear Member, We greatly appreciate you taking the time to review our services, especially since you were able to grade two divisions of our company. It's nice to hear that we did a great job with both in-home and in-plant cleaning services. We have been serving the DC Metro/Northern Virginia area since 1952 in Fine Rug Care and Repair. When it's time to replace flooring in your home, we hope that you will visit our Chantilly (or soon to open Falls Church) showroom(s). We would love for you to become a "trifecta" customer by having used our sales, in-home and in-plant services. Thanks again for a great review! We look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Cheryl C.
01/2014
4.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to rate our services. Overall, it looks like you were pleased with our services, however, we noticed that you didn't provide A ratings for Price and Quality. If there is anything in particular that you were unhappy with, we would love to hear back from you so that we can try to meet and exceed your expectations. We appreciate your business and hope that we have the opportunity to assist you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Bill P.
01/2014
5.0
carpet cleaners, carpet installation
  + 0 more
.
Description of Work: Carpet cleaning and repairs
Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$500
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to grade our services. We appreciate the A's you gave us and are glad that you were pleased with our services. We hope that when you are need of cleaning and repair services in the future, you will call on Ayoub Carpet Service again. Thank you, Tracey Edwards Ayoub Carpet Service
Dawn S.
12/2013
5.0
carpet cleaners
  + -1 more
.
Description of Work: I used Ayoub Carpet Service-ACS.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for your superior rating of our services. We appreciate you taking the time to review our services and hope that you will think of us again in the future for carpet and rug cleaning. We also have a comprehensive selection of new flooring if and when you need it. Thanks again! Happy New Year! Sincerely, Tracey Edwards Ayoub Carpet Service

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Water & Smoke Damage

FAQ

Ayoub Carpet Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Ayoub Carpet Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ayoub Carpet Service offers free project estimates.
Yes, Ayoub Carpet Service offers eco-friendly accreditations.
No, Ayoub Carpet Service does not offer a senior discount.
No, Ayoub Carpet Service does not offer emergency services.
Yes, Ayoub Carpet Service offers warranties.
Ayoub Carpet Service offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.
Housecleaning.

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM