Ayoub Carpet Service

4.9(
1,197
)

Carpet Cleaning, Oriental Rug Cleaning, Carpet Sales and Installation,

... +4 more

About us

With over 70 years in business, our guarantee is: We make it look Like NEW AGAIN!® Known as The Carpet & Rug People®, ACS offers the most thorough green cleaning possible by our certified, friendly, and accommodating technicians - giving your home a breath of fresh air. Not only do we help to remove harmful contaminants from your home's carpet, area rugs, and hard surface flooring, but we also make your carpet and rugs look Like NEW AGAIN!™ We do this by offering cleanings performed by expert technicians, area rug and carpet repairs, and even new flooring sales and installations.

Business highlights

73 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.

Services we don't offer

Housecleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.91,197 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
1%
1
0%
Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Write a review

Filter reviews by category

Showing 1076-1100 of 1197 reviews
Marianne M.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$260
Response from Ayoub Carpet Service
Dear Member, Thank you so much for your "A" ratings. We appreciate your willingness to review us, letting others know that you are happy with the services that were provided. We pride ourselves in giving our customers the very best service possible. We look forward to working with you again in the future. With much appreciation, Kim Engle Ayoub Carpet Service
Nancy C.
05/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great experience...i would readily recommend Ayoub to friends.
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Response from Ayoub Carpet Service
Dear Member, Thank you for your wonderful review! Your willingness to recommend us is our biggest compliment. We are thrilled to hear your are happy with the cleaning of your carpets and hope we can assist you in the future with your flooring or upholstery cleaning needs. Thank you again for taking the time to review us. It means a lot. Sincerely, Kim Engle Ayoub Carpet Service
May C.
05/2015
4.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to give us your valued feedback. We are thrilled that you are happy with the cleaning Atef and Carlos provided you. We look forward to helping you with any future flooring needs. With much appreciation, Kim Engle Ayoub Carpet Service
Marian C.
05/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Ayoub picked up three persian area rugs including one antique. Repaired, cleaned, and returned them to me. Excellent service and my rugs look great!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, We appreciate your willingness to take the time to share your experience. Your kind words mean so much to us and we will be sure to share them with our technicians. We are thrilled to hear that you are happy with both the repair and cleaning of your rugs. Our goal is to "make them look like new" and customer service is our top priority. Sincerely, Kim Engle Ayoub Carpet Service
sheryl S.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean a negotiated amount of square footage after we expressed the overage amount after the deal was way too high compared to competitors.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to share your review. I know you and [member's name removed], Manager of our Customer Service Department, have talked several times. We are glad to hear you are happy with the over all cleaning of your carpet. We do not claim to be the least expensive. Our focus is on quality service and customer satisfaction is very important to us. Our Customer Service Representatives are always here to answer questions and to address concerns. Thank you again for your for your overall "A" rating. Please let us know if we can assist you in the future with your flooring needs and upholstery cleaning. Sincerely, Kim Engle Ayoub Carpet Service
Anna S.
04/2015
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$250
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to post such a great report card for Ayoub's service. We greatly appreciate your business and review. We look forward to helping you again in the future. Sincerely, Kim Engle Ayoub Carpet Service
Kathryn D.
04/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to post a great report card. We greatly appreciate your business and review. We look forward to assisting you with your flooring needs in the future. Sincerely, Kim Engle Ayoub Carpet Service
Anthony H.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
Response from Ayoub Carpet Service
Dear Member, We are grateful that you took the time to give us an A rating. We are so pleased to hear that you are happy with how your carpets turned out and with the service our professionals provided! We understand filling out these reviews can be confusing. Nanci and all of us at Ayoub Carpet Service are thrilled to hear that you would indeed hire us again. Customer satisfaction is our number one priority! With much appreciation, Kim Engle Marketing Assistant
JUDY W.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: | | | | | | | | | | | | | | | | | | | |We had three oriental rugs cleaned (one about 11 feet x 14 feet, another 10 feet x 12 feet, plus a smaller 7 feet x 5 feet. We also bought two pads to place under the largest rug and the smallest one. The rugs were picked up and delivered to the cleaning plant. They were delivered back in a few days. The rugs looked great, very clean. When the rugs were delivered, the workers moved the furniture and put down the pads and the rugs, then replaced the furniture. This job was done very nicely, with the rugs placed exactly where we wanted them. we were very satisfied with the job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you so much for taking the time to share your experience online. It means a lot to us. I will let our skilled technicians know how thrilled you are with the results. We also provide upholstery, tile and grout cleaning as well as hardwood rejuvenation and refinishing. We are glad to hear that the pick up and delivery of your carpets was a great experience. We are very appreciative of your business. With much appreciation, Kim Engle Ayoub Carpet Service
Cynthia M.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They cleaned our stairs, upper hall, master bedroom and master closet. Ryan was very nice, answered questions and did the work well. We had the work done due to a puppy who stained it badly. He warned me that if the stains had seeped into the padding (which I'm sure it had) that the stains would "reappear". Alas they did. But Ryan did the best he could. I'd recommend them.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ayoub Carpet Service
Hello Member, Thank you for your recent "A" rating on our service. Ryan is one of our many seasoned & knowledgeable technicians that takes great pride in his work. We will be more than happy to come back out and readdress those areas free of charge. Please feel free to contact us at any time to schedule. We left you a voice mail message indicating the same. Once again we thank you again for taking the time to post your review. Kind Regards, Nanci Ricardo Manager - Customer Service Dept.
Terenia B.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: I bought a deal for $250 for $400 worth of cleaning services. It was a very good experience.
Rating CategoryRating out of 5
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for your purchase as well as your review. We are pleased that your experience with ACS was a very good one. Our goal is to provide each customer with quality service. We look forward to continue providing you with such services in the future as well. Once again we thank you for taking the time to post your review. We truly appreciate it. Kind Regards, Nanci Ricardo Manager Customer Service Dept.
Hussam D.
02/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ayoub did a great job cleaning my carpets. They were very thorough in their work. I used the Angie's List coupon but when they measured the house, the price came out a little more than I expected. I was still pleased with their work though.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ayoub Carpet Service
Dear Member, We are pleased to hear that you are happy with the cleaning of your carpets. Unfortunately we don't know the exact cost until we have the measurements. We are thrilled to hear that you are pleased with the quality work our experienced technicians provided. Our goal is to provide each customer with quality service. Thank you for taking the time to write such a kind review. With much appreciation, Kim Engle Ayoub Carpet Service
Fred H.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned carpets.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$533
Response from Ayoub Carpet Service
Dear Member, Another great customer review! We are very appreciative of your business and you taking the time to post such a glowing report card of our services. Thank you so much for allowing Ayoub to assist you with cleaning your carpet. When it's time to have them cleaned again, we hope that you will call on ACS to help you again. Sincerely, Tracey Edwards Ayoub Carpet Service
Scott D.
01/2015
5.0
carpet cleaners
  + -1 more
quick and professional.
Description of Work: clean carpets
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, Thank you kindly for posting a great review. We're happy to hear that you thought Ayoub was quick and professional in our services. We hope that when it's time to clean your carpets again, you will give us a call. Thanks again! Sincerely, Tracey Edwards Ayoub Carpet Service
Fred W.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned an area carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Ayoub Carpet Service
Dear Member, We greatly appreciate you posting a great review of our services. Whether it's for carpet or rug cleaning, upholstery or tile & grout cleaning, hardwood rejuvenation or installing new flooring, our customer's reviews of our services helps others know they can trust Ayoub to assist them with their flooring needs. Thank you for your business! We look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Laura B.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Cleaned wall to wall carpet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Ayoub Carpet Service
Dear Member, Thank you kindly for posting a fantastic all "A" report card for your experience with Ayoub. We appreciate your business and taking the time to give us a great review. Thanks again! Sincerely, Tracey Edwards Ayoub Carpet Service
Patricia R.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Ayoub Carpet Service
Dear Member, Thank you very much for a fantastic rating of your experience with Ayoub. We're grateful to have you as a customer and look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I called for carpet cleaning and sofa cleaning; the people called first, showed up early (good), and did a quiet and thorough job. They were done quickly and everything was back in place. I had been hating my carpet, and now I am almost fond of it. All stains were gone and the carpet and sofa felt soft and new.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Ayoub Carpet Service
Dear Member, What a fantastic review! We always say that we turn your carpet back to "Like-New" condition. We're glad to know that was the case for your carpet and upholstery. Your business is greatly appreciated as well as your thorough review of our service and professionalism. Thanks again for a great review! Sincerely, Tracey Edwards Ayoub Carpet Service
Rosemary K.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Ayoub Carpet Service
Dear Member, Doesn't get any better than all A's. We greatly appreciate your business and taking the time to give us a fantastic rating. We look forward to assisting you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
Linda R.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Ayoub Carpet Service
Dear Member, Thank you kindly for taking the time to post a great report card for Ayoub's service. We greatly appreciate your business and review. We look forward to helping you again in the future. Sincerely, Tracey Edwards Ayoub Carpet Service
david F.
01/2015
5.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: Cleaned church carpeting and upholstered furniture. Excellent work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Ayoub Carpet Service
Dear Member, Thank you for a wonderful review. We're happy to hear that the carpet and upholstery within your church is once again looking great for your members. We greatly appreciate the business and look forward to assisting you again in the future. Thanks again for taking the time to post a nice review. Sincerely, Tracey Edwards Ayoub Carpet Service
James N.
01/2015
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Cleaned rugs....do not remember the cost, but it was well worth it.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Ayoub Carpet Service
Dear Member, We appreciate you taking the time to post a great review of our service. We're also happy to hear that you felt the level of service was well worth the price. We know we're not the cheapest rug and carpet cleaning company. We don't cut corners and want every customer to be happy with the service. We also take pride in trying to return your rugs back to you in "Like-New" condition. Thank you again for your business and a great review. Sincerely, Tracey Edwards Ayoub Carpet Service
Glenn B.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Ayoub Carpet Service
Dear Member, Thank you so much for posting an all A review. We want all of our customers to be as pleased with their service as you are. We are very grateful for your business and positive review. Sincerely, Tracey Edwards Ayoub Carpet Service
Shawn C.
01/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Clean a carpet we brought into the store - great work, great timing, great service and a reasonable price.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ayoub Carpet Service
Dear Member, Thank you for a great review! We greatly appreciate your business and taking the time to post that everything went well in working with Ayoub. We try our best to make sure each customer's experience is the same as yours; professional and timely. Thanks again for using Ayoub. Sincerely, Tracey Edwards Ayoub Carpet Service
JENIFER L.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Ayoub always does a great job. They've cleaned my carpet and area rugs for years. Have never had any complaint at all. Willie is great!!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Ayoub Carpet Service
Dear Member, Thank you for taking the time to provide such a wonderful review of our services and our technician, Willy. He is a great asset to Ayoub. All of our technicians take great pride in providing excellent customer service. We're very appreciative that you continue to use Ayoub for your carpet and rug cleaning. Thanks again for a great review. Sincerely, Tracey Edwards Ayoub Carpet Service

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM

Licensing

Bonded
Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Carpet Sales and Installation,
Flooring Sales and Installation,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Water & Smoke Damage

FAQ

Ayoub Carpet Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 2:00 PM

Ayoub Carpet Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ayoub Carpet Service offers free project estimates.
Yes, Ayoub Carpet Service offers eco-friendly accreditations.
No, Ayoub Carpet Service does not offer a senior discount.
No, Ayoub Carpet Service does not offer emergency services.
Yes, Ayoub Carpet Service offers warranties.
Ayoub Carpet Service offers the following services: Carpet Cleaning, Oriental Rug Cleaning, Carpet & Rug Repairs, Tile & Grout Cleaning, Upholstery Cleaning, and Hardwood Cleaning. Flooring Sales & Installation - Carpet, Custom Area Rugs, Hardwood, Engineered Hardwood, and Luxury Vinyl.
Housecleaning.

Contact information

3856 Dulles South Ct, Chantilly, VA 20151

http://www.rugcare.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 2:00 PM