I called Land M appliance because I was impressed with what people had said about them. I called exactly at 9 AM, but my call went to voicemail. However, I received a call from Buddy literally within minutes. I explained the situation, and he stated he would be in my area around or after 1:30. He called me at 1:32 to inform me he was on this way. He confirmed that the heating element needed to be replaced. It didn't take long for him to get the dryer working again. The reviews I read about this company are true.
Description of Work: Our dryer was not working, it was not emitting the hot air to dry the clothes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
isabel R.
01/2013
5.0
appliance repair
 + -1 more
Our refrigerator ice-maker was not performing properly. Buddy, of Land M Appliance Service, diagnosed and repaired the ice maker and did so in a timely fashion. We were very pleased with the repair and Buddy's professional knowledge and integrity. We will definitely call him for any future appliance service needs.
Description of Work: Outstanding service for repair of ice maker
Rating Category
Rating out of 5
Yes, I recommend this pro
$70
Valorie J.
12/2012
5.0
appliance repair
 + -1 more
Great Service! Responded quickly to the request, was available the next business day and efficiently completed the work.
Description of Work: Repair to the water line to the ice/water dispenser on the rear of the refrigerator
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Josh F.
12/2012
5.0
appliance repair
 + -1 more
Dishwasher broke. Called Wednesday night after hours and left a message. Got a call back Thursday morning and service later the same day. The repair took maybe 15 minutes and the price was fair. Professional and friendly.
Description of Work: Repaired dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
William D.
10/2012
5.0
appliance repair
 + -1 more
It required a new feed valve ("plenum"?) which I figured out, but also figured out it needed a professional to replace it (which watching him confirmed.) It was also not feeding ANY cold water, which is why our "warm" was producing hot. I was going to ask him to replace the feed hoses as a routine maintenance while he had them disconnected, but he showed me that one of them was about to burst, which made it urgent instead of routine. Excellent experience.
Description of Work: Checked for washing machine filling up when not in use.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Cheryl B.
10/2012
5.0
small appliance repair
 + -1 more
When I would preheat my oven, it would have a big blow and make the oven door come open a little. My neighbor used this company for her stove. I called and the same day Buddy came out. Everything went well. Excellent company.
Description of Work: My oven needed a gas ignitor. Buddy had one on his truck and it was fixed in no time. Excellent service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Harry K.
07/2012
5.0
small appliance repair
 + -1 more
We had him remove a water filter from the line feeding the ice maker as it was nothing but trouble. He also repaired a leak in that line. He installed a higher quality line as well.
Description of Work: We had used L&M (Buddy) before to repair a dryer, and he was so professional and responsive that we used him again to repair the supply to the ice maker which was leaking. He always calls back when you first call, calls ahead to let you know exactly what time, and does an extremely competent job at a reasonable price.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
SUSAN M.
07/2012
5.0
appliance repair
 + -1 more
Although we did not get the old washer repaired, they gave me some good information re repairs he has seen which assisted us in deciding which new washer to purchase. I will definitely use him in the future for large appliance repairs.
Description of Work: I called to get my washing machine repaired. The timer was getting stuck mid cycle. It is 14+ yrs old and when I described the problem to the technician he gave me an estimate of the cost for the part and helped me make a decision to replace it rather than repair it.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
J S.
06/2012
5.0
appliance repair
 + -1 more
He came out the day after I called. He was professional, comfortable to talk with, and answered all my questions. He quickly diagnosed and fixed the problem with my washer. The total bill for installing a new "drive coupling" was $130. I will definitely use L and M again.
Description of Work: My Whirlpool washer suddenly stopped being able to spin, and my dryer had been heating inefficiently for quite a while. Mr. Weedon listened to the noise the washer was making and immediately guessed the problem. He took the washer apart quickly and showed me the broken part, which was the "drive coupling". He installed a new one quickly. Then he checked the dryer. He went outside and checked the exhaust, which was fine. He told me he would check on the availability of replacement parts for the dryer's thermostats and heater, and get back with me the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Judith R.
04/2012
5.0
appliance repair, small appliance repair
 + 0 more
I thought the service technician was excellent, fair with pricing and had helpful feedback.
Description of Work: I last had L & M Appliance Service come out to do an appliance repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Hannah C.
03/2012
5.0
appliance repair
 + -1 more
Buddy was responsive to my call and was able to quickly determine the problem and fix it. His professional manner and expertise made the repair process painless. I will be sure to use him in the future.
Description of Work: Freezer/refrigerator temperature was erratic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Johnie G.
12/2011
5.0
appliance repair
 + -1 more
I called Buddy just before Thanksgiving and he was on vacation. He called the Sunday after Thanksgiving, gave me an estimate, completed the job on Monday at slightly less than the estimate. What I liked is there were no surprises.
Description of Work: Replaced heating element in dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Marie K.
10/2011
5.0
appliance repair
 + -1 more
Buddy, who we have dealt with, has been great.
Description of Work: He repaired the freezer compartment on my refrigerator. There was water leaking out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Jimi C.
07/2011
5.0
appliance repair
 + -1 more
I called the company and got a voicemail saying they would call back within 1 hour. The company called back 40 minutes later and I setup a service call for later the same day. No extra charges for same day service. Unfortunately my 25 year old refrigerator's compressor had quit working and the repairman advised me that replacing the compressor was not worth the cost. I appreciate that he didn't try to sell me unnecessary repairs. I also had a problem with the dishwasher overflow which was quickly repaired. The supplies needed to fix the problem were in the truck. The service was prompt, efficent, friendly, and reasonably priced.
Description of Work: .The company performed two serviices: checked the refriderator to determine why it wasn't cooling properly and installed a new hose from dishwasher's air gap to the disposal. The dishwasher was not properly draining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
karen W.
07/2011
5.0
appliance repair
 + -1 more
Buddy was very polite and efficient. He was very helpful. After he arrived, I told him that I was worried about dryer fires and he cleaned the dryer of lint in addition to the work that we called him for. I'd call him again for repair services in a heartbeat.
Description of Work: Repaired our dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Dolores G.
07/2011
5.0
appliance repair
 + -1 more
We contacted Buddy at Land M Appliance Services on Tuesday morning at 9:15 am and left a message. He called back within the hour. He advised us he could be out between 11 am and 1 pm. He called right before he arrived at approximately 11 am. He had our oven working within the hour. This is the second time we have used Buddy and Land M Appliance Services. The previous time he worked on our dishwasher and also did a wonderful job. Both times, Buddy provided us with great service and professional repairs. He gives us an honest appraisal of the job that needs to be done, particularly in light of the age of the appliance he is working on. The charges have been fair for the work he has done. We highly recommend using Land M Appliance Services!
Description of Work: The lock on our oven had become stuck, when we got the oven open, the lock wouldn't allow the oven to close completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
David L.
06/2011
5.0
appliance repair
 + -1 more
Called Buddy on Monday and made the appointment for the next afternoon. On Tuesday, Buddy called me to tell me he was on his way and he and his son arrived about 10 minutes later. Based on my telephone description of the problem, Buddy had the replacement parts for several possible causes. He disassembled the washer, located the broken part, replaced it, and checked the washer for correct operation. Buddy is a VERY nice guy who really knows his appliances. He was responsive, professional, and thorough. With a 20 year old washer and dryer, I suspect I'll be seeing Buddy a bit more frequently.
Description of Work: Our 20 year old washer stopped agitating (it would fill and drain, but no agitation). Buddy correctly diagnosed the problem, replaced the worn out part, and checked the washer for proper operation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Joseph K.
05/2011
5.0
appliance repair
 + -1 more
I called Land M over a holiday weekend to schedule a repair for my electric wall oven. Left a message expecting to hear back when the work week started. Instead, the owner called over the weekend to let me know that he did not perform services in my area, but recommended another company (also highly rated on Angie's List) that does.
Description of Work: No services performed but a much appreciated referral was provided.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Lisa P.
05/2011
5.0
appliance repair
 + -1 more
They are just great. I don't remember how much I spent. I know that we did not spend a lot of money. It was not much as I thought it was going to be. I thought that I would have to replace something expensive or replace the whole thing. He fixed the problem and he even vacuumed everything up behind the drier. He did the same thing for my brother's drier who was also having the same problem. I liked him a lot. I think he might be the owner but I'm not positive. I would absolutely use his services again in the future.
Description of Work: I used L & M Appliance Service for large appliance repair. I last used their services sometime in the last summer. My drier was not drying very well. The temperature seemed like it was fluctuating. The guy came out and pulled the drier out from the wall and he looked at it. He then said that we would just need to clean the vent. So he cleaned the vent really well and he even vacuumed everything up behind the drier.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gregory M.
03/2011
5.0
appliance repair
 + -1 more
He was very good and is a one man show. He is really good at what he does. He shows up on time and fixed the stuff. He is actually very inexpensive.
Description of Work: L & M Appliance Service fixed my dish washer probably on the 8th of March. He had to purchase a water valve and replace the whole water valve.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Theresa W.
02/2011
5.0
appliance repair, small appliance repair
 + 0 more
Today Buddy (the owner) came to fix my dishwasher. I scheduled an appointment, and on the day we agreed, he called before coming to verify I was there. He was right on time, as usual. He was professional, courteous, and fixed the problem within 5 minutes. He then ran a few cycles quickly to be sure I didn't have another problem with the dishwasher. I have used him many times over the years, (e.g., for problems with my washer, dryer, and now the dishwasher), and he never ceases to amaze me. He is professional and very good at quickly finding the problem and getting to the resolution. He is my first choice in appliance repair, and I highly recommend him.
Description of Work: Fixed dishwasher, which was not draining at all.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
T & L C.
10/2010
5.0
appliance repair
 + -1 more
Our 20-year old washer in Reston quit spinning and draining. L&M was here within 3 hours of a phone call. The washer was fixed within an hour. Amazing service. If other repair facilities could be this good, it would be great.
Description of Work: Repair washing machine, which no longer was spinning and draining.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Robert K.
06/2010
5.0
appliance repair
 + -1 more
The dryer drum didn't spin, but you could hear the motor running. Since the dryer was 20 years old we thought it might be better to just get a new one, but after investigating options through a number of consumer rating sources we decided to look into repair. Found L&M as a recommended service provider for Whirlpool dryers. Called and left a message at 9:06 and were called back very quickly. Turns out that Buddy was on his way to another repair call less than two miles from us and from my description of the problem he determined that our service would be a quick call and he would fit us in. After finishing his other called he arrived. He walked in the door carrying the parts he thought he would need and after a quick check gave me a diagnosis and price. Bottom line, by 10:30 our dryer was repaired - and he vacuumed inside to clean up a long accumulation of lint. Professional, direct, knowledgeable - a real find if you want to keep your older equipment operating. I would use him again in a heartbeat for any appliance he services.
Description of Work: Replaced belt and pulley on a 20 year old Whirlpool gas dryer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
judy T.
07/2009
4.0
appliance repair
 + -1 more
They gave me an estimate and it came in over the estimate but I was satisfied with their work. They cleaned up after themselves well.
Description of Work: I used L & M Appliance Service to fix a dishwasher.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
L & M Appliance Service is currently rated 5 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
L & M Appliance Service accepts the following forms of payment: Check,MasterCard,Visa
No, L & M Appliance Service does not offer free project estimates.
No, L & M Appliance Service does not offer eco-friendly accreditations.
No, L & M Appliance Service does not offer a senior discount.
No, L & M Appliance Service does not offer emergency services.
No, L & M Appliance Service does not offer warranties.
L & M Appliance Service offers the following services: Appliance repair.