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TechMedx

Computer Repair, Office Equipment Repair, Internet Service,

About us

TechMedx was started as Concise Computer Solution in 2002 to provide small business computer consulting. After a few years in business we found a growing need for residential computer support services as well. As we grew our client base and new technologies began to emerge we found an even greater demand for more than just computer support. Our clients often asked if we could help with a TV connection issue, or help setting up a Sonos wireless sound system. Over our ten plus years Concise Computer Solutions has evolved into TechMedx our current business model and name. TechMedx continues to provide computer support to residential and small businesses, with a focus on customer service and satisfaction. We proudly offer much more and enjoy assisting our clients with all the technically difficulties emerging devices brings with it. It is with that in mind we look forward to growing our business to whatever new technology tomorrow may bring!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe

Services we don't offer

Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring

Amenities

Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 76-100 of 300 reviews

Jane B.
10/2019
5.0
computer repair
  + -1 more
Work was done quickly and completely.
Description of Work: N/A
Rating CategoryRating out of 5
Yes, I recommend this pro

Diane M.
10/2019
5.0
computer repair
  + -1 more
Excellent! Shawn is fantastic! He listens and fixes everything quickly. Dawn in the office is terrific, too! I am so glad I have them in my corner! They are professional, responsive, and they know really know their stuff!
Description of Work: Total computer clean up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karin E.
10/2019
5.0
computer repair
  + -1 more
TechMedx is an excellent service. We have used Shawn for years and would no one else. He is professional, reliable, personable,and certainly knowledgeable.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Justin M.
10/2019
5.0
computer repair
  + -1 more
TechMedX was able to figure out the issues and solve them in a professional and helpful manner. they even brought cable to hardwire the computer. Topnotch service!
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce W.
10/2019
5.0
computer repair
  + -1 more
Easy to reach and schedule. Competent service.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ken O.
10/2019
5.0
computer repair
  + -1 more
The TechMedX staff are professional, courteous , and experts in their field. I have used them for in excess of 10 years and have always been pleased with the results.
Description of Work: N/A

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marlene D.
10/2019
5.0
office equipment repair, computer repair
  + 0 more
Shawn and Dawn are great to work with. Shawn is a technical guru. He is great to work with as is Dawn who also has provided technical assistance. Shawn built a desktop computer based on my specific requirements.
Description of Work: Built a desktop computer, on-going technical support, security support and backup services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joan C.
10/2019
5.0
home theater design
  + -1 more
Very well. Completed in good time, was pleasant and very competent. I will call Shawn Wyatt again.
Description of Work: Learning to find Sling on my TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Carolyn K.
10/2019
5.0
computer repair
  + -1 more
Great. I appreciated how TechMedX does their scheduling, and how they do business: Giving you a practical, cost-efficient solution that makes sense, fixing your short term problem in a way that will benefit you in the long-run.
Description of Work: I paid someone to create a new website and they screwed up my email name and accounts and wouldn't fix it without charging me a too-high hourly rate for their mistake. TechMedX fixed it diligently and cost-efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacqueline L.
04/2018
5.0
computer repair
  + -1 more
Sean was really outstanding. I cannot begin to tell you what a relief it is to find people you can trust and aren't trying to rip you off. Tech MedX has a customer for life with my family.
Description of Work: I had 5 computers checked. He fixed my scanner so now it works with my computer. He hooked up my blue ray so I could use my amazon prime.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tracy S.
04/2018
5.0
office equipment repair, computer repair, electronic repair
  + 1 more
Once the scope of work was understood (pictures shared) I was provided and estimate for the three small projects I had. Shawn was right on time and was able to take care of everything I needed and made a few improvement suggestions along the way. I would certainly have TechMedx handle any other home tech and/or home theater projects that I have; they were terrific.
Description of Work: Exterior wire cleanup, interior wire rerouting and Printer setup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Alan B.
01/2018
5.0
computer repair
  + -1 more
work was completed in a prompt professional manner. They keep you informed with updates if arrival dates/times change. Have been a customer for 3 years and it is a reliable service.
Description of Work: set up new laptop, install software, deal with printer malfunction

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard M.
01/2018
5.0
computer repair
  + -1 more
I called Shawn at TexMedix. He came the same day and was able get my computer running again without lose of any data and at the same time improving its performance. He also was able to do some minor fixes to my wife's computer and answer my questions while waiting for changes to my computer to take hold. It couldn't have been a more satisfying experience. I have used TechMedx for my personal computer problems for at least five years after using other computer service companies. They have never failed to solve my problem. TexHedix is a two person company, Dawn handles all the less difficult problems that can be solved remotely. Shawn handles the most difficult problems that can't be addressed on line. I have never failed to have my problem solved. I have also learned a lot from both of them. They are worth every penny.
Description of Work: I attempted to install a Norton Core router for my in-home wi-fi network and in the process ended up with a computer that would not start. My first thought was that I would have to buy a new computer and end up loosing all my data.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Shepard W.
09/2017
5.0
computer repair
  + -1 more
The work went well: 30 minutes to plug the drive into available electrical sockets and cable outlets, connect the drive to the iMac, and install the software. Following installation, the technician showed me how to open the drive to insert a disk. He also showed me how the drive appeared on the screen. The technician was also a good conversationalist and engaged me in productive discussion about various subjects while working on the task at hand.
Description of Work: I need to have an external CD/DVD drive installed w/my iMac and ensure it was working OK w/the iMac. I bought the drive from the technician who ordered it for me one or two months ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

James T.
09/2017
5.0
computer repair
  + -1 more
Very well. Shawn was on-time for his appointments to my house, and I got the sense he wasn't trying to sell me anything I didn't need.
Description of Work: Cloned existing SSD to an SSD twice as large; installed new 850-watt power supply; installed a new ethernet card that I'd previously purchased; ran Windows updates and computer cleanup. Reduced boot time from about 3 minutes to 1.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$661

FAYE M.
08/2017
5.0
computer repair
  + -1 more
I love them. He is the nicest guy. Sean has been to my house many times. I have had alot of phone conversation with him. He is the best. I had verizon.net and aol was taking over verizon.net. He ad to re-do my email. He charged by the quarter hour. It wasn't a whole heck of a lot. I think it is a standard rate. I have been a customer for a long time. I can't remember; it was under a $100.00. He billed me by the quarter hour. Sean is the guy. He owns the company. He comes out and he knows computers. He just knows everything about computers. Some people are into sports; he is into computers. He just knows everything and he can fix it. Alot of times he can fix it on the spot and which 99 percent of times that has happened, but once in a while he has had to take my unit back to the shop to work on because it was an extensive chang-over or something. He just does everything. He explains everything. He is just very nice, clean. His wife works on the phones, and she is just very nice too. He comes to the house.
Description of Work: computer and repair service - re-do email.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sarah P.
05/2017
5.0
computer repair
  + -1 more
Shawn is the ultimate electronic professional. He not only disconnected everything, he explained everything he was doing. He set aside items we needed to return to our former cell carrier. He organized things we'd need in our new house so they'd be accessible and easy to use. He made everything understandable.
Description of Work: We're moving. Our old house was full of routers, set-top-boxes, and electronic gizmos that needed disconnecting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$93

Lari A.
05/2017
5.0
computer repair
  + -1 more
Quick and efficient; job well done.
Description of Work: Transferring files to a new computer; some general clean up; successful trouble shooting and solution of networking problems.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony S.
04/2017
5.0
computer repair
  + -1 more
very personable, credible, and helpful
Description of Work: replacing computer and sweeping old computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barry H.
04/2017
5.0
office equipment repair, computer repair, home automation
  + 1 more
Shawn Wyatt was terrific. He immediately diagnosed the problem - a damaged hard drive - and clearly informed me of the most efficient way to remedy the problem and retrieve my data. He took the computer with him and returned it the next day, This quick turnaround was necessary because the laptop is my primary business computer. The computer now runs flawlessly. I also had Shawn set up a new router for my home. He handled this expertly. He is now my go-to guy for any and all computer and computer-related issues. Great work!!
Description of Work: My laptop computer was running very slowly and freezing, and software was not responding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Priscilla B.
04/2017
5.0
computer repair
  + -1 more
I am extremely happy. They are very customer-service-oriented, and patient with not-so-computer-literate people like me.
Description of Work: I have subscribed to TechMedX's ongoing service---to keep my computer gremlins at bay for about two years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

C. D.
04/2017
5.0
computer repair, home theater design
  + 0 more
We were very pleased with their work.
Description of Work: Replaced hard drive in Mac computer. Installed Sonos audio system. Improved home wifi capability.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Jeff H.
04/2017
5.0
computer repair
  + -1 more
Went very well and all issues fixed or corrected. Also had them update and replace Hard drive. Will use them in future to keep laptop performing.
Description of Work: Very knowledgeable and professional. Will definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dwayne W.
03/2017
2.0
computer repair, home automation
  + 0 more
It didn't go well... wasted $65; what was suggested is not what I wanted but what he stated he could do. He also wanted to put holes in the wall to run cables, when other vendors stated they could use the existing cable or cat6 to each out let. Also, I was told I would receive a conformation email and missed our first appointment. Later, I was told that was something they don't do, but when I asked why did the receptionist ask for my email; no one knew.
Description of Work: I requested a matrix/switcher to connect three tv's and four other devices; in order to remove the cable box from each tv and have the versatility of switching back from one source to another.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$65

Jill V.
03/2017
5.0
computer repair
  + -1 more
I will use them for all my computer service needs in the future. So happy to have found TechMedX. I plan to hire them for their monthly-service-option as soon as my Dell support service expires.
Description of Work: Help me set up a new computer and linked to my old computers with KVM switch. Helped me work out all the kinks and get both computers running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

6503 Sydenstricker Rd Suite B, Burke, VA 22015

http://www.TechMedx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Office Equipment Repair,
Internet Service,
Electronic Gadget Repair,
Drain Cleaning

FAQ

TechMedx is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

TechMedx accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TechMedx does not offer free project estimates.
No, TechMedx does not offer eco-friendly accreditations.
No, TechMedx does not offer a senior discount.
Yes, TechMedx offers emergency services.
Yes, TechMedx offers warranties.
TechMedx offers the following services: TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe
Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring

Contact information

6503 Sydenstricker Rd Suite B, Burke, VA 22015

http://www.TechMedx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed