TechMedx was started as Concise Computer Solution in 2002 to provide small business computer consulting. After a few years in business we found a growing need for residential computer support services as well. As we grew our client base and new technologies began to emerge we found an even greater demand for more than just computer support. Our clients often asked if we could help with a TV connection issue, or help setting up a Sonos wireless sound system. Over our ten plus years Concise Computer Solutions has evolved into TechMedx our current business model and name.
TechMedx continues to provide computer support to residential and small businesses, with a focus on customer service and satisfaction. We proudly offer much more and enjoy assisting our clients with all the technically difficulties emerging devices brings with it. It is with that in mind we look forward to growing our business to whatever new technology tomorrow may bring!
Business highlights
25 years of trusted experience
Emergency Services Offered
Services we offer
TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe
Services we don't offer
Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring
Description of Work: I highly recommend Shawn. He replaced my Universal remote with a new simpler one. He rewired and simplified my home entertainment system to fix the sub-optimized repairs that had been done earlier to get the Cox cable box and TV to work, and fixed a Zone 2 problem. Then, the TV elevator failed, and he diagnosed the problem, implemented a temporary fix until the final one could be done, coordinated with the elevator supplier, and finally fixed the problem. His failure diagnosis and corrective action skills are excellent. He was extremely punctual and worked until the job was done. He was very courteous and neat. He exceeded my expectations in every way.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Catherine B.
02/2014
5.0
home theater design
 + -1 more
Excellent work in both cases, computer and TV wall install. By all means use Techmedx.
Description of Work: .
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
$300
Jillian M.
02/2014
5.0
computer repair
 + -1 more
Shawn was highly responsive and communication was great. He fixed my sluggish internet connection. However, the primary reason I contacted Shawn was to come up with a way for me to discontinue cable tv service. My house is wired throughout. Shawn found a connection to the tv antenna on the roof of my condo (consulting with a building engineer in the process). He set up a connection for me to test and decide if I really want to do this. He also analyzed the wiring in my house and came up with a plan to connect all tvs to the antenna. In addition, he recommended a solution for programming content, which I've since tried and love. Now I just await the end of my cable contract for Shawn to come back for full implementation.
Description of Work: Shawn troubleshot my sluggish internet connection, set me upon another modem, analyzed and came up with a plan for me to discontinue my cable tv service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Mr. R.
02/2014
5.0
home theater design
 + -1 more
Shawn was very knowledgeable and knew exactly what he was doing. He did a great job.
Description of Work: We were having trouble getting our CD player to work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Claudia D.
02/2014
5.0
computer repair
 + -1 more
He was very personable, professional and helpful. I'm so glad I found him!
Description of Work: Shawn cleared a number of viruses from my PC. He spent a long time detecting and isolating the viruses and removing them from my system, cleaned up my desktop and provided a very affordable monthly plan to keep the computer running well and help to protect from furture attacks. He changed out my Avast security software for a better brand and showed me how to run a system scan to do final check after he left.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$76
Nancy M.
01/2014
5.0
computer repair
 + -1 more
The service was great. We got everything all fixed, and Shawn was great about explaining a bunch of different things. I"d recommend him in a heartbear.
Description of Work: I was losing my wireless connectivity quite frequently. In addition, I needed help fixing errors that were appearing when I booted up my computer. After reading several reviews here, I called TechMedX on Wednesday afternoon, and Shawn came by on Friday morning. He immediately knew the cause of my wireless issue and we replaced my router. Wireless problem solved. He also removed all of the errors I was getting when I started the computer and checked to see that it was running properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Victor K.
12/2013
5.0
computer repair
 + -1 more
Shawn came over to the house and we discussed the issues I was experiencing with my computer. He dove right in and without wasting time took care of the issues. Would definitely use him again.
Description of Work: Fixed issues I was having with my computer. Explorer was locking up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DEBRA G.
12/2013
5.0
computer repair, home theater design
 + 0 more
Shawn and I exchanged phone calls to get our appointment set up. He could have come later on the same day I called, but I asked to schedule for this week. He arrived early within the 3-5 pm window. After I explained to him the problem, he very quickly identified the problem in the wiring, and corrected it, so we could have surround sound when watching our TV, viewing a DVD, or listening to music. When he was done, he double checked to be sure we were getting stereo sound through all the components, and explained to me how things should be connected. Quite honestly, we had been living with this problem for quite a while because I was unable to find a technician to deal with problem solving, rather than building an entire home stereo system. I also needed his expertise in how to design a built-in cabinet to get my front speakers off the stands and into the cabinet, include the sub-woofer and center speaker, and move the components above the TV from their current position below it. He asked a lot of questions, and made some suggestions about wiring for the rear speakers, which hadn't occurred to me earlier. He gave me plenty of suggestions that I can use in working with our designer. I especially appreciated that Shawn explained things simply, and didn't get too technical in his explanations, very much a professional. I look forward to working with him again once the cabinet is built.
Description of Work: Shawn corrected a wiring problem that was keeping us from getting surround sound with our TV, then gave me some pointers for organizing my components in a built-in cabinet I am planning when the room is remodeled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
EDWARD C.
11/2013
5.0
computer repair
 + -1 more
I contacted Techmedx on 11/13/13 and Shawn stated he could be there on 11/14/13 between 12 - 2 P.M. Shawn arrived o/a 1 P.M. and set right to work. He was done with my new laptop in no time at all. I then asked him to setup a new print server for us. He worked diligently on this only to find the print server would not allow documents to print from any of our PCs. So he reinstalled our original print server. Shawn also noticed there was a search tool bar on my laptop which he said was notorious for connecting to bad sites. So he removed it from my system. I had unkowingly loaded this tool bar while installing a free program offered through Norton Inc called MyPCBackup. This program took over my home page without permission and installed this suspicious toolbar as well. I thought I had removed the program but the uninstall did not remove all the bits and pieces.
Description of Work: Completed upgrade and install to a new laptop.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$152
CHRISTOPHER K.
11/2013
5.0
computer repair
 + -1 more
Our computer suddenly refused to boot. Shawn diagnosed a faulty hard drive. He replaced it with a new and better one and was fortunately able to restore all the program files and data without having to completely reload the machine. He was a life saver.
Description of Work: Replaced a failed hard drive and rescued all the data. Thoroughly cleaned the dust out.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Sheryl S.
09/2013
5.0
computer repair
 + -1 more
Shawn was great! He went through my error logs and found what was kicking me out of my favorite online game, World of Warcraft. He discovered my Windows was corrupted, and then took a look at my built in web cam. He said my computer brand was notorious for bad wiring (according to forums) and while he could fix it, it would take time. Lots of time. He offered an alternate solution - spend 20.00 and get a webcam to clip on the top of the laptop. I thought his second solution was much more reasonable! Always nice when someone doesn't take advantage of a customer's ignorance to "rack up their bill." I am happy to say I now have a "Tech Guy" and don't have to use the "Squads" at local stores who usually are next to useless, take too much time and are expensive. Yayy! I highly recommend this service. :-)
Description of Work: Fixed my problems with Windows, and with the game World of Warcraft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Patricia D.
07/2013
5.0
computer repair
 + -1 more
Shawn arrived right on time, ready to go to work on my computer. He stayed for about two hours - as long as it took to make sure my computer was working as fast as possible and all my questions were answered. He's very knowledgeable and proficient, and he also knows how to explain things to a lay person without being at all condescending. My problem was too many programs running at once, slowing my computer down. Shawn worked with me to understand which programs I use, and which (mostly manufacturer add-ons) could be removed. Also, I wasn't sure how to work parts of my multifunction printer. Shawn didn't leave until I was good to go with all of it. Finally, I was really surprised at the price - I'd expected to pay a lot more. Shawn really provides a great service and a great value.
Description of Work: Removed programs that were slowing computer. Explained what I needed to know to be able to fully use my peripherals. Explained risks and how best to protect against them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
William K.
07/2013
5.0
computer repair
 + -1 more
Excellent Very professional and a true problem solver. He has serviced my computers for several years and highly recommend.
Description of Work: Serviced my laptop and data base .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107
Mark S.
06/2013
5.0
computer repair, home automation, home theater design
 + 1 more
Shawn is very professional. He returns calls and shows up when he says he will. Not only did he get everything organized, he also helped with some other TV and computer problems I was having.
Description of Work: I had over a 100 cables, phone system wires, home automation system wires, security system wires and other stuff all tangled together in the basement under the stairs. No one could figure out what went where. Shawn (the owner) had me send some pics. He gave me a rough estimate of what could be done and what it would cost. He came out and organized everything and made sure it all worked when he was done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Vernon M.
03/2013
5.0
computer repair, home theater design
 + 0 more
Shawn has always provided excellence service, if an issue arrives he always calls to let me know there will be a delay. I've used TechMedx since 2009.
Description of Work: Setup new printer to the network and set up 2 computers also to the network, transferred files from desktop to laptop via the network.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Del W.
02/2013
5.0
home theater design
 + -1 more
Previously I had used a different company but I'll not go back to them. TechMedx is much better -- good counsel, good follow up, nice professionalism. Straight A's in my book.
Description of Work: Needed help with our home theatre set up and TechMedx was sensational -- their counsel was excellent and their responsiveness was great as well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Gib O.
02/2013
5.0
computer repair
 + -1 more
Called and setup an appointment that was convienent for me. TechMedx arrived right when he said he would. Brought all the toys needed to fix my computer problem. made sure I understood the prtoblem and the fix.
Description of Work: Repair of laptop that had virus and malware issues. TechMedx did a great job repairing my computer. Came out on time and were prepared to address my problem. Very efficent and professional.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
BruceTanya T.
01/2013
5.0
computer repair
 + -1 more
Shawn came in and helped set up a new network since our other one crashed. He order the new parts for us and installed it and got us back up and running in no time. He was on time and very professional.
Description of Work: Fantastic service!!!
Rating Category
Rating out of 5
Yes, I recommend this pro
$1,300
Barbara J.
01/2013
5.0
computer repair
 + -1 more
The first time I used Shawn was years ago. My computer got a virus and I was at risk of loosing all my data. I hadn't backed up my computer in awhile. He came and saved all of my files, cleared off the hard drive and reinstalled all of the programs. I have used him ever since. I recommend him to all my friends.
Description of Work: I have used Shawn for years. He has saved my computer from virus and other problems. I recommend him to everyone.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Lauren K.
12/2012
5.0
computer repair
 + -1 more
I love this company!!! I feel the rates are reasonable. Love the fact that repairs are done in my home.I have used this company a number of times and have not ever been disappointed.
Description of Work: Re serviced computed. Got rid of viruses. When left computer running like new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Vickie P.
12/2012
5.0
computer repair
 + -1 more
Shawn the owner of TechMedx was called when we received the hard disk for my computer. We have used Shawn for many years as our IT specialist for our business. He came over that day to install the hard disk and get my computer hooked backup to the network. As a business owner like myself it is nice to know that when you have a computer problem or glitch you know that it will be taken care in a timely manner, so your business can keep on track. We would recommend Shawn @ TechMedx to any of our clients and have.
Description of Work: 1. Installed hard disk into computer and mapped to the network. 2. Mapped gmail to Microsoft Outlook
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$180
Joel M.
11/2012
5.0
computer repair
 + -1 more
He's professional, prompt and he has an outstanding knowledge of computers.
Description of Work: He updated our settings on our computer and made sure we had the proper software installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Vernon M.
11/2012
5.0
computer repair
 + -1 more
Schawn is an outstanding tech. He always keep you informed on his arrival status.
Description of Work: Replaced the broken LCD screen on my laptop computer and misc desktop question.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235.45
Susan C.
10/2012
5.0
computer repair
 + -1 more
Shawn comes to my home to fix things and upgrade things I cannot do myself. He is prompt, clean, courteous and alway knows what is needed to fix my computer. I highly recommend him.
Description of Work: I have used Shawn's services since 2008. Shawn is reasonably priced, prompt, knowlegeble technician. He has remotely fixed my computer, sold me a new computer, monitor, and printer, and maintained them both.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Elizabeth B.
10/2012
5.0
computer repair
 + -1 more
He is prompt, and he takes his time to talk with me and if I have additional questions he doesn't mind staying to answer them; he's generous with his time. I would highly recommend him and I'll continue to use him.
Description of Work: I use him every year about the same time. He's been here once a year for the past three years. He comes to my home and cleans out my computer and gets it running well again.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Office Equipment Repair,
Internet Service,
Electronic Gadget Repair,
Drain Cleaning
FAQ
TechMedx is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: Closed
TechMedx accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TechMedx does not offer free project estimates.
No, TechMedx does not offer eco-friendly accreditations.
No, TechMedx does not offer a senior discount.
Yes, TechMedx offers emergency services.
Yes, TechMedx offers warranties.
TechMedx offers the following services: TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe
Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring