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TechMedx

Computer Repair, Office Equipment Repair, Internet Service,

About us

TechMedx was started as Concise Computer Solution in 2002 to provide small business computer consulting. After a few years in business we found a growing need for residential computer support services as well. As we grew our client base and new technologies began to emerge we found an even greater demand for more than just computer support. Our clients often asked if we could help with a TV connection issue, or help setting up a Sonos wireless sound system. Over our ten plus years Concise Computer Solutions has evolved into TechMedx our current business model and name. TechMedx continues to provide computer support to residential and small businesses, with a focus on customer service and satisfaction. We proudly offer much more and enjoy assisting our clients with all the technically difficulties emerging devices brings with it. It is with that in mind we look forward to growing our business to whatever new technology tomorrow may bring!

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe

Services we don't offer

Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring

Amenities

Warranties
Yes
Senior Discount

$10.00

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0300 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 151-175 of 300 reviews

Tiffeny S.
05/2015
5.0
home theater design
  + -1 more
The service from TechMedx turned out well. It went well, it was fine. They have been out a few times.
Description of Work: They were setting up our televisions and stuff like that. The last time they were out was probably 7 or 8 weeks ago. The cost was like 89 dollars and that was just a follow up service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Dariece R.
05/2015
4.0
computer repair
  + -1 more
They couldn't restore it at that time. It was fine. They were very responsive.
Description of Work: They had to restore one of my computers that crashed.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Louis H.
05/2015
5.0
computer repair
  + -1 more
It went very good. They did what they said they were going to do. Explained to me when they did it and told me the price when they came to the house. It was not inexpensive but considering the quality, it was okay.
Description of Work: It was a computer maintenance, I don't remember what they did.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William K.
05/2015
5.0
home automation
  + -1 more
It turned out extremely well. We were very happy with them. We've had them for three years. He just sends us a bill and its always reasonable. I'm not sure what he did, its my husband that he comes over and does. They were together for probably an hour and a half. They're very responsive, come when they're asked and they always seem to fix the problem. The pricing is very fair. Professionalism is very nice.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
04/2015
5.0
computer repair
  + -1 more
My wife could barely use the Internet because of popup ads & a host of other problems. Her computer was also slow and there were countless phony suggestions for upgrading software. My computer was just slow, with a couple of annoying necessary programs hanging up. Shawn was amazing. He identified and upgraded a number of out-of-date essential programs and deleted two programs I'd downloaded that were no longer considered very effective. He used an on-line virus/malware program to find and eliminate problems, including throughout the registry. He actually ran it a few times until he was satisfied. He explained what he was doing every step of the way, working quickly and effectively. He also showed me how to identify fake "update" messages and told me that if there was a question about updating a program, to go to that programs website and do it there. He also, to my chagrin, told me that a tech website I've used for years to help evaluate and update programs was now taking money from the companies it was evaluating. Both computers are now working better than they have in years. If we run into trouble, I'll certainly call him again.
Description of Work: Fixed both my wife's computer & mine.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Scott E.
02/2015
5.0
computer repair
  + -1 more
Shawn came out and confirmed that the problem was my power supply, however since I have a gaming computer he didn't have a power supply that would work with him. He came back the next day after picking up a power supply for me. Quick and professional. Would highly recommend.
Description of Work: Replaced a power supply.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Dorothy S.
02/2015
5.0
computer repair
  + -1 more
Shawn arrived at the top of my promised time window, and worked on my PC for a good 45 minutes, he took time to explain some things to me and answered my questions that I had. He did not try to pressure me into buying a service plan he just gave me a card that showed what TechMedX offers.
Description of Work: cleaned all of the malware, viruses, pop-ups and unwanted stuff from my computer...

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Judy U.
02/2015
5.0
computer repair
  + -1 more
Shawn is not only technically qualified but also has strong interpersonal skills and was able to explain technical information so that I could understand it. He offered several options that I can pursue to update my system and I very much appreciated his expertise and advice. I highly recommend him.
Description of Work: Cleaned up hard drive, answered various questions about Wifi, download speeds, options for streaming video, etc. Installed wifi extender.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

FAYE M.
12/2014
5.0
computer repair
  + -1 more
He was recommended to me by a friend several year ago and I have recommended him to others as well. He is very reasonable, professional, informative and does really good work. He can also talk you through issues right over the phone is some cases. He has came out and set up my computer and also disposed of my old. I would highly recommend him to others... he's a really nice guy.
Description of Work: I called on him to look at my computer at my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

kathy E.
11/2014
4.0
home theater design
  + -1 more
I was very happy with them. They did a great job.
Description of Work: Installed & showed us how to operate our system and the remotes.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Emily M.
10/2014
5.0
computer repair
  + -1 more
My company has a contract with TechMedx. We see Shawn monthly and he is great! He always comes out to our office quickly. He has been able to fix any problems we've had. They communicate very well; Shawn doesn't make you feel stupid if you are not computer savvy which I am not. We highly recommend TechMedx!
Description of Work: Computer maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

EDWARD C.
10/2014
5.0
computer repair
  + -1 more
TechMedX provides outstanding service. They monitor both our PCs remotely to ensure thy are up to date and operating as they should. In addition they respond to any issues which may occur but which do not show up via the remote monitoring. TechMedX has always responded promptly and professionally when we have raised an issue. For example I recently raised an issue which I had encountered during prior travels. I alerted TechMedX that we would again be traveling. They responded they would be on te look out for emails from me regarding the issue. As Murphy's law would have it, the issue has not occurred during this trip!
Description of Work: Provides continuous technical monitoring and updating of two computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

marilyn J.
10/2014
5.0
computer repair
  + -1 more
He did a great job,we always call him if I need work done
Description of Work: Fix our computer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve S.
09/2014
5.0
computer repair
  + -1 more
Replaced a trashed hard drive with a new one from Dell. Formatted it, set it up and got me back up & running in a very reasonable time, given the drive had to be ordered from Dell!!!
Description of Work: Replaced a trashed hard drive.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Ryan M.
08/2014
5.0
computer repair
  + -1 more
We called Tech Medx because our son was having problems with his PC. We assumed it was some sort of Virus and we had tried running our own antivirus check and could not solve the multiple little issues. Shawn Wyatt from Tech Medx came out the same day we called and was able to diagnose the issues right away and cleaned the computer up and had it running like new. He also helped transfer a bunch of data from our older PC hard drive to our new Mac. He explained why were were having the issues and showed us how to avoid future problems. Very happy with the services and would highly recommend
Description of Work: Computer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Maria R.
06/2014
5.0
computer repair, electronic repair, home theater design
  + 1 more
My experience with TechMedx has been very good. He works a lot at his place so he can just look into our computer so it works that way. Sometimes he is there for 2 and half hours and charges about 200 and something but he is working on a lot. I don't his prices to be honest. He is reliable. He always calls us back. He gets to us as soon as he can. He is pretty busy so I know he is good. His price is excellent.
Description of Work: My husband talks to them often because we have several computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jim L.
06/2014
5.0
computer repair
  + -1 more
He did a very good job. I called him back later to do some more work. He works out of his home. He works for different people in contract. My interaction with him is very pleasant. He’s very knowledgeable. The repairs worked out excellent. It worked out very good.
Description of Work: He fixed my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from TechMedx
Thank you very much for the review. As an owner/operator I have worked out of my home for many years. While I still hold a home office, and presumably always will I am pleased to announce TechMedX now also has a new public office space at 6503-B Sydenstricker Rd Burke, VA 22015 We are still moving in and getting settled, but welcome all clients new and old to stop in any time during our normal business hour of 9-5 Monday-Friday. Thank you again for taking the time to post a review, and we look forward to helping you again in the future with any technology needs that may arise. Shawn Wyatt [hyperlink removed] 703-250-0382

James R.
06/2014
4.0
computer repair
  + -1 more
They were pretty good. He seemed to be very thorough and he was easy to get a hold of and prompt.
Description of Work: He fixed some of our computer problems, in terms of losing the internet and some viruses we had and things like that.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Heather Z.
05/2014
5.0
computer repair
  + -1 more
TechMedX is our go-to for computer problems. Shawn is always very thorough. He explains issues to you and offers solutions. My computer hard drive burned out and he was able to retrieve all of my files and put them on a thumb drive. He also ordered a router booster and set it up so we could stream Netflix on our big screen and he helped set up our X-Box Live. Additionally, when I was getting a lot of pop ups and strange messages on my daughter's laptop he deleted all of the PUPs (Potentially Unwanted Programs), We will continue to call Shawn when we have future computer issues.
Description of Work: Transfer everything from computer with non-working hard drive, Set up Netflix Streaming and X-Box Live, Clean second laptop

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Susan C.
05/2014
5.0
computer repair
  + -1 more
It went wonderful as always. This is the second computer I have purchased from TechMedX. I have depended on Shawn since April 2008 and he always is prompt, courteous responsive, reasonable and the best part is his listens to what I say I want. I highly recommend TechMedX.
Description of Work: provide a new Dell computer and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Vernon M.
05/2014
5.0
computer repair, office equipment repair
  + 0 more
Shawn Wyatt has repaired my printer, computer and found missing files. He arrive when scheduled, if a problem occur prior to arriving he will call and let you know when he will arrive. He has always repaired my computer equipment since February 6, 2009. He has worked on other family members computer equipment and they have been very happy with his service.
Description of Work: Repaired computers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lynne C.
05/2014
5.0
computer repair
  + -1 more
Very we'll - they're great people to work with
Description of Work: Computer updates, correcting bugs, wireless connection with printer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William L P.
05/2014
5.0
computer repair
  + -1 more
It went great. The technician spent adequate time, was patient answering questions, offered much needed guidance. I would certainly use him again.
Description of Work: Cleaned the computer of old/bad programs, upgrated the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott R.
05/2014
5.0
computer repair, home theater design
  + 0 more
I love when I find a contractor I trust and like. Shawn is a professional and someone I will always call first for any of my media needs.
Description of Work: Shawn was fantastic! I am les than gifted when it comes to anything electronic and had a number of issues I needed him to fix and advise for. He got me back up and running in out theater room replacing a cable I would never have found and removing vast amounts of unneeded or outdated cable, not ever addressed by other providers. He addressed a second issue we were having on a flat screen in our bedroom and devised a really simple solution to add a ceiling speaker and amplifier in the master bath.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Jillian M.
04/2014
5.0
computer repair
  + -1 more
This is my second time using TechMedx. See my previous review when I wanted a plan and test for getting off cable tv. Shawn is professional, prompt, a great communicator, highly skilled, and always gets the job done quickly, thoroughly, and it works.
Description of Work: Connected a television to my rooftop antenna, diagnosed how to connect other tvs in my house and provided a potential solution, redirected my Tivo from the old cable connection to antenna, cleaned out unneeded components and wiring, tested, and provided me with instructions on troubleshooting myself.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Contact information

6503 Sydenstricker Rd Suite B, Burke, VA 22015

http://www.TechMedx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Computer Repair,
Office Equipment Repair,
Internet Service,
Electronic Gadget Repair,
Drain Cleaning

FAQ

TechMedx is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

TechMedx accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TechMedx does not offer free project estimates.
No, TechMedx does not offer eco-friendly accreditations.
No, TechMedx does not offer a senior discount.
Yes, TechMedx offers emergency services.
Yes, TechMedx offers warranties.
TechMedx offers the following services: TechMedx gives you a full service, on-site technical support professional for any and all problem you may be having with all forms of technologies. From installing an LCD TV and connecting it to your home Wi-Fi, to re-building and installing computers we can do it all. TechMedx can also install wireless networks, connecting multiple computers, printers, scanners. Hook up your Wii, Xbox and PS3 with internet access. Install computer PC peripherals, support and install laptop software, and transfe
Bulk Sales. Monitor and TV repair. Component Repair. Network Wiring

Contact information

6503 Sydenstricker Rd Suite B, Burke, VA 22015

http://www.TechMedx.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed