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Best Cleaning Service Inc.

House Cleaning, Window Cleaning, Carpet Cleaning

About us

Best Cleaning Service, Inc. has over 16 years of experience in housecleaning. We focus on providing quality housecleaning at affordable services. We are flexible according to our customers' needs.

Business highlights

22 years of trusted experience

Services we offer

General housecleaning, deep cleaning, bathrooms cleaning, floors dusting & mopping, appliances (outside), cabinets (outside), closet organization, bed sheet folding, windows (inside only)

Services we don't offer

Laundry.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.7542 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
4%
2
1%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 101-125 of 542 reviews

Alicia S.
10/2016
5.0
house cleaning
  + -1 more
These lafies were awesome. The cleaned the kitchen and bathrooms until they sparkled. Each of my Mother's Nick-backs were dusted and put back. We couldn't find anything that was missed. I cab' believe how much they got done in 4 hours! Will definitely use them again.
Description of Work: Cleaning of my Mother's I law suite

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Best Cleaning Service Inc.
Thank very much for your review

Elizabeth F.
10/2016
5.0
house cleaning
  + -1 more
Arrived on time. Very professional. Did excellent job.
Description of Work: General house-cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Best Cleaning Service Inc.
Thank you very much for your review

Erica D.
09/2016
5.0
house cleaning
  + -1 more
The maids showed up between the hours agreed upon and cleaned the house thoroughly.
Description of Work: Whole house cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Best Cleaning Service Inc.
Thank you very much for your review

Izabela M.
09/2016
3.0
house cleaning
  + -1 more
The cleaning crew showed up on-time but did very poor job. Did not dust the furniture, mopped and vacuumed only at the eye line. Even though there is an easy access to under the bed (bed is raised) they never bothered to vacuum underneath or mop. They did not clean the floors in the bathroom or stairwell (I am guessing too much work). It seemed like a really rushed/half-a#%@ job. Not worth the price and taking off from work. (They would not schedule a weekend service with me).
Description of Work: I needed the furniture dusted, floors mopped, carpets vacuumed. kitchen and bathrooms cleaned.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

$100

Response from Best Cleaning Service Inc.
Thank you for your review

Lauren D.
09/2016
5.0
house cleaning
  + -1 more
They were prompt and very nice. I've had them over a couple times and they always do good quality work.
Description of Work: Three bedroom, 2 1/2 bath condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you very much for your review

Irene Z.
09/2016
5.0
house cleaning
  + -1 more
It went very well. Two persons arrived on time with all the cleaning tools. They were fast and thorough. I need a deep clean of bathroom and kitchen. They did a great job.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Best Cleaning Service Inc.
Thank you for your review

Saman S.
09/2016
3.0
house cleaning
  + -1 more
They did show up finally and they were good. I had to comment so many times but they weren't replying. Otherwise, they were good.
Description of Work: I purchased a big deal for Best Cleaning Service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
1.0
punctuality
4.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you for your review

Saman S.
09/2016
4.0
house cleaning
  + -1 more
It was okay. Price was good but you get what you pay for.
Description of Work: I had them before.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you for your review

Lindsay T.
09/2016
1.0
house cleaning
  + -1 more
They refused to come to my home because there is no furniture in it. They would only clean my home if I paid 3 times the price for a move in move out cleaning service. I tried to explain that the home has been cleaned recently, there is only touch up work to be done. I even hired another company to do the windows so that wasn't needed, but they insisted I pay an extra fee. I hired another company instead.
Description of Work: Dusting, bathrooms, wipe door panels.
Rating CategoryRating out of 5

Response from Best Cleaning Service Inc.
The $90 deal does NOT include empty house and we charge $300 for empty house. In the past we have tried to do what you wanted to do with other clients and once the team get to the empty house the house is really dirty and we had to cancel other house because of that. So now we keep the $90 deal as it is no empty houses included. We are glad you found a company.

Neal D.
09/2016
5.0
house cleaning
  + -1 more
It went pretty well. Three cleaners came over the house for around 1.5 hours and worked in different areas of the house. They cleaned the kitchen stove and floor. The house was much cleaner after they finished.
Description of Work: I wanted my house clean, specifically the kitchens and bathrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Best Cleaning Service Inc.
Thank you very much for your review

Heather C.
08/2016
4.0
house cleaning
  + -1 more
They're good. Some teams are more thorough than others. But all of the teams meet my basic needs. They don't move furniture to vacuum/mop under things but they do move rugs and they do take care to dry my wood floors.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you for your review

PAt L.
08/2016
5.0
house cleaning
  + -1 more
Punctual. They respond to email and calls very quickly and are able to schedule on short notice. Really well run operation. I've used them multiple times over the past 4 years.
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you very much for your review

PAt L.
08/2016
5.0
house cleaning
  + -1 more
respond very quickly and on short notice. Very good communication. Fast cleaners. They do a good job.
Description of Work: clean my small 1-level home

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Best Cleaning Service Inc.
Thank you very much for your review

Winifred Q.
08/2016
5.0
house cleaning
  + -1 more
It's been a long time; but it went so well, I hired them to clean my house monthly.
Description of Work: It's been a long time - longer than 1 year; but it went so well, I hired them to clean my house monthly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you very much for your review

Cynthia L.
08/2016
5.0
house cleaning
  + -1 more
very well. The ladies were very prompt, polite and did a great job.
Description of Work: general house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you very much for your review

Haroon M.
08/2016
5.0
house cleaning
  + -1 more
I was told that they provide a two hour window when they would arrive. Crew was late over an hour. Per the supervisor that is normal as they have other jobs to finish before they come to my house.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$99

Response from Best Cleaning Service Inc.
Thank you very much for your review

Ritu A.
08/2016
3.0
house cleaning
  + -1 more
They were punctual, pleasant and one of them spoke English so it made it easier to give instructions. But, they cut corners - my house is pretty clean and two of the bathrooms are not used much - they did not properly scrub the tubs so when I went to check I saw the marks that had been there before and told them - they then cleaned it - my wooden floors in the dining and formal living room had definitely not been mopped - i was there the whole time and only went upstairs for 12 mins and came back and was told they had mopped and cleaned it - I saw various marks which they quickly cleaned with a cloth but insisted they had cleaned them - the dusting was not well done either - in the living room I found many of the decorative accessories had dust on them as well as some of the other stuff in my bedroom - the next day in one of the bedrooms, behind the bed, I found the floor was full of dust which was totally visible. In the kitchen, the vent over the stove, when I ran my hand over it, was filled with grease and sticky. So unfortunately, though I had told them if they did a good job I would hire them on a regular basis, but after this, I will not do so - I do not like being taken advantage of and it is foolish of them to do so, as this way, they lose customers. So though I would give them an A for punctuality and politeness, I would not hire them again for cleaning.
Description of Work: House cleaning - dusting, vacuuming, mopping floors, cleaning kitchen, bathrooms, bedrooms.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$99

Response from Best Cleaning Service Inc.
Thank you for your review, the deal you purchased was for a regular cleaning and the team said you needed a deep cleaning, which is a different price and with more time, and about the floor they were done correctly but thats the type of floors you have. Yes you kitchen was very grease and sticky like it never been cleaned before and not just the kitchen other parts of the house as well, and they were not foolish because you needed a deep cleaning by the way the cost you paid was $90 not $99. Also we wouldn't lose customer over a bad review, so don't feel bad. Thank you for consideration.

Robert D.
08/2016
4.0
house cleaning
  + -1 more
It went well - this is the second time we've called Best Cleaning Service, and while I felt the first visit went better, this one was good as well. I did not feel like the house was as clean as the first time, despite BCS bringing more people this time. We do not have our house cleaned by a service regularly, so I think this was probably more work for the team than a regular weekly visit. The house looked fine, which I think was probably the best they could do considering they do not come regularly.
Description of Work: Clean whole house

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Best Cleaning Service Inc.
Thank you for your review

Mary P.
08/2016
5.0
house cleaning
  + -1 more
They did good work. They were very nice and they were on time. They did a very nice job.
Description of Work: Cleaned my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Best Cleaning Service Inc.
Thank you very much for your review

Florence J.
07/2016
1.0
house cleaning
  + -1 more
Scheduled through angies's list and have not had a response yet. Not sure if they are too busy or Angie's list did not communicate service request.
Description of Work: None as of yet

Rating CategoryRating out of 5
responsiveness
1.0

$100

Response from Best Cleaning Service Inc.
We tried to communicate with you and we have prove but you never confirmed your service.

Thomas P.
07/2016
5.0
house cleaning
  + -1 more
Very thorough and speedy work on a promo voucher - we signed up for monthly service soon thereafter.
Description of Work: General home cleaning like kitchen and baths.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Best Cleaning Service Inc.
Thank you very much for your review

Francesca W.
07/2016
5.0
house cleaning
  + -1 more
They sent over 3 folks. The crew was quick and efficient. They did a great job cleaning and it was done quickly..
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Best Cleaning Service Inc.
Thank you very much for your review

David S.
07/2016
2.0
house cleaning
  + -1 more
We couldn't use the coupon because they wouldn't clean an empty home with it. I wish they had mentioned it before we bought the two coupons
Description of Work: Home cleaning

Rating CategoryRating out of 5
value
4.0
responsiveness
2.0


Suki C.
07/2016
5.0
house cleaning
  + -1 more
Awesome! They cleaned the bathrooms with a cleaning solution and water. Good old fashion cleaning. You can see the difference when they are done. Dusting, vacuuming and mopping were excellent as well. We were very happy with the services and recommended to my friends.
Description of Work: Whole house cleaining

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Best Cleaning Service Inc.
Thank you very much for your review

Andrew G.
07/2016
5.0
house cleaning
  + -1 more
My roommate and I performed the "move-out" cleaning tasks, including the insides of the fridge and oven. The cleaners took care of the rest. They cleaned two bathrooms, the kitchen, a large living room, and two bedrooms, and everything looked good at the end. They were relatively punctual, and the foreman was very polite. They didn't dust the tops of Windows or doorways but otherwise everything looked great.
Description of Work: Cleaned out empty house just after we finished moving out.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$135

Response from Best Cleaning Service Inc.
Thank you very much for your review

Contact information

9410 Fairleigh Ct., Burke, VA 22015

http://www.bestcleaningdmva.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning

FAQ

Best Cleaning Service Inc. is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Best Cleaning Service Inc. accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Best Cleaning Service Inc. offers free project estimates.
No, Best Cleaning Service Inc. does not offer eco-friendly accreditations.
No, Best Cleaning Service Inc. does not offer a senior discount.
No, Best Cleaning Service Inc. does not offer emergency services.
No, Best Cleaning Service Inc. does not offer warranties.
Best Cleaning Service Inc. offers the following services: General housecleaning, deep cleaning, bathrooms cleaning, floors dusting & mopping, appliances (outside), cabinets (outside), closet organization, bed sheet folding, windows (inside only)
Laundry.

Contact information

9410 Fairleigh Ct., Burke, VA 22015

http://www.bestcleaningdmva.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM