Lawn and Yard Work, Lawn Fertilization & Treatment, Hair Salons/Barbers
About us
TruGreen is the nation's largest provider of lawn and landscape services. We make it easy for you by delivering customized care solutions that are effective, innovative and responsible.
Services we offer
Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.
Description of Work: The agents was polite, however the did not back-up with what they said. For example, supervisors may or may not call back within the specified time or not at all. Technicians stated they came by, not realizing I was home on the said days. Consultation on why my lawn remain TruBrown was promise, but never happened. I complained from Aug to Dec listening to the nice people explain how they will take care of it. Even a few of the technician stated that some of the other technicians could not find my home and didn't show up, while other would call for directions. I had to let TruGreen go, because I got tired of three false promises.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
1.0
punctuality
2.0
$350
Response from TruGreen Lawn Care - 5134
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Kathy E.
06/2015
1.0
lawn service
+ -1 more
unknown
Description of Work: I called four times and was told my area representative would call me back; that never happened. I went with another company.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert S.
03/2015
3.0
lawn service, lawn treatment
+ 0 more
I have not been super impressed with them. Since their last service which was May of 2014 I was not impressed with the service year round. I know we had lots of rains but they did not get things done as they said they?re going to get done. I have cancelled with my service with the tree and shrubs and I kept the yard service just to give them one more years to see if my yard will improve. I like the promptness of the service until the last part of the year. They were supposed to put down something to inhibit the weeds in the Spring and they were supposed to aerate my yard but they never got around to that. I finally filed a complaint so I did have them do that part of the service. I will use them again as I have said I am giving them a year to see if my yard will improve.
Description of Work: I used TruGreen. The service was for treating the yard.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
$700
Response from TruGreen Lawn Care - 5134
We greatly apologize for the issues regarding your lawn service while with TruGreen, and that customer service expectations were not met. The issues that you've outlined are definitely not indicative of the TruGreen experience that we want our customer's to encounter. We apologize that this situation occurred and any inconvenience it may have caused. Thank you for allowing us the opportunity to work with you for another year and we will do everything we can to meet your expectations. Thank you. Lisa @ TruGreen Corporate Office
joseph F.
10/2014
4.0
lawn service
+ -1 more
unknown
Description of Work: The company seems to be anonymous,contact is through an 800 number.but the central office gets the men doing the job on site quickly. While you don't see what is happening right away, at the end of the season I have a beautiful yard, lots of good quality grass, thick and green. You still need to have someone cut the grass, weed and trim, mulch and in general do the finishing touches to your borders and special places. I am tempted to use the local company that promises to do the same work just so that I have a hands-on feeling with the ownership. I may do that for a year and see how that goes.
Rating Category
Rating out of 5
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Christine R.
07/2014
5.0
lawn treatment
+ -1 more
.
Description of Work: They spray the shrubs and trees for diseases and fungus.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Dave W.
07/2014
5.0
lawn service, lawn treatment
+ 0 more
They've been great. I've been using them for a long time. They've been very consistent and very good.
Description of Work: TruGreen treat my yard. They come out so often to treat the grass.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$560
Robert S.
06/2014
5.0
lawn service, lawn treatment
+ 0 more
Everything about my service with them has been fine. They are prompt, courteous and professional. Their pricing is average and competitive with other companies.
Description of Work: The last time that I used TruGreen was last month for treating the shrubs, the trees and the yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
John G.
04/2014
4.0
lawn service
+ -1 more
unknown
Description of Work: Applied regular lawn fertilizer and weed killer treatment. Arrived on time, applied treatment to my lawn, but also to a 10 foot wide portion of the neighbor's yard as well. Cost for treatments is high, but will continue and wait till later in year to evaluate the lawn results for cost vs value.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$52
Jeffery G.
06/2012
5.0
lawn service
+ -1 more
They are very responsive, and very good about giving us a phone call ahead of time to let us know when they will be here. They will leave a note on the front door informing us that they were here and what they did. They are very, very professional. They show up when they say they will. I would use this company again.
Description of Work: TruGreen treated our lawn with fertilizer, and for bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Kathy S.
05/2012
5.0
lawn service, lawn treatment
+ 0 more
We have used TruGreen for about 4 years. I am happy with their service and will continue to use them.
Description of Work: I hire TruGreen to treat and fertilize our lawn.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
William B.
04/2012
5.0
lawn treatment
+ -1 more
They put on whatever applications throughout the year. They re-seed for us in fall and my grass is in excellent condition and the bushes are too. We have been using them for quite a sometime, may be ten years. I had problems with certain types before we used them and they mostly have gone away and the grass looks terrific. I think they provide real good service.
Description of Work: I used Tru Green Chemlawn for lawn treatment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Glovenia P.
03/2012
4.0
lawn service
+ -1 more
They were very responsive. When we did have a problem, they sent the supervisor out to get the problem rectified. I would say I was pretty satisfied. The price was reasonable. We might use them again in the future; right now we are actually enjoying doing it ourselves.
Description of Work: We used Tru Green Corp for lawn and yard work. We had a package deal, and they came out at different seasons.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard W.
03/2012
5.0
lawn service
+ -1 more
They did a really good job. My overall experience with them was great and I rate them very highly.
Description of Work: Tru Green Corp had done the lawn work for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lynn M.
02/2012
5.0
hair salon
+ -1 more
It is seasonal, but it is $40 to $60 usually per visit. They are always very polite. They call before they come and they show up when they say they are going to come. They always close my gate. I have had a couple of people not closing the gate, so the dog gets out. They do what they say they are going to do and they seem to be competent and efficient.
Description of Work: Tru Green came and did aeration, feeding, fertilizers, pest control, and such things.
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Service Categories
Lawn and Yard Work,
Lawn Fertilization & Treatment,
Hair Salons/Barbers
FAQ
TruGreen Lawn Care - 5134 is currently rated 4.3 overall out of 5.
No, TruGreen Lawn Care - 5134 does not offer free project estimates.
No, TruGreen Lawn Care - 5134 does not offer eco-friendly accreditations.
No, TruGreen Lawn Care - 5134 does not offer a senior discount.
No, TruGreen Lawn Care - 5134 does not offer emergency services.
No, TruGreen Lawn Care - 5134 does not offer warranties.
TruGreen Lawn Care - 5134 offers the following services: Lawn, fertilization, broad leaf weed control, crabgrass & annual weed prevention, insect, grub control, tree, shrub care & pest control.