Terrible. M.C.H.I. did not complete the work, did not deliver the materials I paid for even though the president, Isam Farhat, told me he had purchased them. The work they did do did not follow the plans and will require rework. Mr. Farhat lied to me regularly about the states of the job.
Description of Work: Below is my the complaint I submitted to the State of Virginia. May 15th, 2008, I hired M.C.H.I., Inc. to build a new screened in deck and to replace the floor boards, rails and stairs with Trex composite decking materials on an existing deck. The president of M.C.H.I., Isam Farhat, told me that if there were no weather delays, the work would be completed by mid-July. In July I received a call from the Architect who designed the deck. He told me that M.C.H.I. never paid him. The last time I spoke to the Architect was August 27th, at which time he confirmed that he still hasn t been paid. In July the work slowed with only one worker showing up approximately one day a week. Then the work stopped all together. On August 5th, Mr. Farhat called me to say that the inspector from Fairfax County had a few minor issues with the electric work. He also told me that the electrician would meet with the inspector that day and that the decks would be completed within a few days. That day, August 5th, the electrician came and removed most of his work, he told me that he wasn t paid. I have not heard from Mr. Farhat since even though I have been calling him a few times a week. Earlier, Mr. Farhat had told me that he had purchased the composite materials needed to complete the deck and that he was storing the materials at his site. I have not seen a receipt nor any proof of this. I engaged an attorney who sent Mr.Farhat a letter demanding copies of the invoices for the materials need to complete the decks. M.C.H.I did not completely follow the design plans which were approved by Fairfax County, this will increase the total cost of completing the work. Included is and estimate from Atlantic Deck. The cost to complete the work called for on the contract between myself and M.C.H.I is $25,000. This is $17,900 more than the $7,800 I would have paid M.C.H.I. if they completed the job.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$23,000
David P.
07/2008
1.0
home remodeling
+ -1 more
This contractor came gutted our bathroom early March of 07 and out bathroom sat empty for close to 2 weeks. The contractors would come and go as they pleased and we never knew when work was going to be performed. We called them numerous times and the owner would yell at me and my wife that they would get here when they could get here. They finally quit working on our bathroom in Aug of 2007. They did not finish fixing the vanity nor did they correct some grout that needed to be fixed. We had numerous problems throughout this project (they did not follow their design in expanding the shower and had to do it over, shower glass was installed incorrectly) to include getting them to finish their work. We finally gave up after 6 months and we still do not have a complete bathroom. The work that they did finish looks great and we have no complaints there. Trying to get them to finish in a timely manner and be responsive/respectful to the customer was totally unsatisfactory.
Description of Work: We had our master bathroom completely remodeled.
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Service Categories
Kitchen and Bath Remodeling,
Decks and Porches
FAQ
MCHI CONSTRUCTION INC is currently rated 1 overall out of 5.
No, MCHI CONSTRUCTION INC does not offer free project estimates.
No, MCHI CONSTRUCTION INC does not offer eco-friendly accreditations.
No, MCHI CONSTRUCTION INC does not offer a senior discount.
No, MCHI CONSTRUCTION INC does not offer emergency services.
No, MCHI CONSTRUCTION INC does not offer warranties.