The Waterline Group, LLC

plumber

About us

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in mechanical piping and a variety of residential and commercial services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 51-75 of 372 reviews

Conrad B.
02/2021
5.0
The entire project was done in a very professional manner. Mr. Geary Powell took the time to explain everything about the job to me in advance. He was extremely professional and very knowledgeable about the work that needed to be done. He provided excellent customer service and answered every question that I had. Additionally, the crew was great. They were prompt, professional and neat(cleaned up afterwards). I would highly recommend the Water Line Group.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew L.
02/2021
5.0
Extremely prompt service. After completing his evaluation and confirming that my issue was not a water line leakage, he provided sound advice on next steps. I would highly recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$75

Mr. L.
01/2021
5.0
Very professional. Geary is very good at communicating and answered all my questions. The water was restored within 6 hours. The job was done very quickly and inspected/passed by the water utility. No surprise charges. Definitely recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,700

Harbhajan S.
01/2021
5.0
The project was handled in a professional manner. Would recommend this company to people looking for getting fixed water supply line repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara H.
01/2021
5.0
The Water Line Group, Geary Powell, and the hard workers who replaced our old and leaking main water line all get A+ from us. Geary was professional, easy to talk to, answered all my questions, and put my mind at ease. The hard workers were there even earlier than scheduled, worked hard all day, and did an amazing job putting dirt and rocks back to how they were. They remedied a bad situation for us in the best way possible. We thank them all.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

al o.
01/2021
4.5
Complete main water replacement on a townhouse. Geary Powell was very accessible and clear on what the work entailed. Work quality and repair team were great. Not sure about the price didn't get additional estimates. Based on HomeAdvisor price range for main replacement the cost was midway between avg high $2500 & above avg, high of $5000.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,170

randhir d.
01/2021
5.0
The issue was quickly resolved in a timely manner. Estimate was given in the beginning of the project. here were no hidden charges. Geary was very professional and made sure that quality work was done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,220

Abhijit P.
12/2020
5.0
Very prompt and courteous. Accommodated a time change to our appointment and came out and offered both a more affordable repair option as well as a replacement option. Replacement cost was still the most competitive bid but we went with a repair. Worked on Sunday to restore water. Would recommend..

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,920

William W.
12/2020
5.0
Water Line Group responded quickly to our emergency. Geary Powell quickly assessed the problem and and by the next day the problem was solved. Geary and the crew were professional and efficient. Geary also found some other issues and added those repairs in for a fair price. Very satisfied, would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lee R.
12/2020
5.0
Water Line Group was very responsive to our emergency. Provided a good price and performed the work the day after we called. Geary Powell provided excellent customer service throughout the project. Work crew was excellent, diligent and provided an excellent replacement of main water line. Definitely will call them back if any plumbing work needs done I. The future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,700

Tedd C.
12/2020
5.0
Geary was quick to respond and came out quickly to assess the situation and give us an estimate. He scheduled the project quickly too, and his crew finished it on schedule according to the proposal. The price was not cheap but competitive with other plumbers in the area. I would highly recommend them for water line replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$4,200

Max A.
12/2020
5.0
Gary responded within seconds. Solved the emergency quickly. -Max

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Donna F.
12/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Janice G.
12/2020
5.0
.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carolyn A.
11/2020
5.0
Their responsiveness and professionalism was superb. Geary kept me informed throughout the process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chris S.
10/2020
5.0
Came out the next day and repaired the water line. Did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clifton B.
02/2020
5.0
The company was very responsive and completed the work in record timing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tincy T.
02/2020
5.0
- Straight forward: Geary was direct in assessing the issue and possible solution. He explained his approach in layman's terms, as well as what to expect throughout the repair process, and who to expect during the repair. He was forthcoming with the estimate and gave us a verbal estimate on-site, prior to receiving his written estimate, shortly after visiting our site. - Timely: Geary was timely in arriving for the estimate and his team was timely in performing their work. Geary gave me an expectation for the amount of time the work should take and his team fell reasonably within his estimated time-frames. - Professional & Accommodating: Both Geary and his on-site team conducted themselves professionally throughout the repair process. His team was also accommodating to some of my requests, such as being able to take photos of the pipe issue after the pipe excavation was complete. - Minimally Invasive: Geary and his team's approach to fix my issue was minimally invasive to my property with a smaller footprint for the repair than some of the other companies I spoke with. His team's repair to my concrete mimicked the texture and grading of the original. - Quality: Finally, the most important thing in a home repair is the quality of the work. Based on the extensive conversation that I had with the municipal water inspector who reviewed his team's work and connection - he had glowing compliments of the quality of Geary's team's work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,170

Philippe S.
01/2020
5.0
Geary was very responsive, getting a quote before others had even responded. They quoted 2 prices depending on what they would have to do to repair the leak, and it turned out the solution was the cheapest one, while other had assumed the worse case. Once they had the go ahead they came promptly and on time, found the leak and fixed it within a few hours, coordinated the next day to get the inspection done by the utility and came back pretty much within a couple hours to finish the job. Later came back to bring better soil for the grass to come back next spring. They explained well, did what they promised and at a fair price. Happy I found them and would recommend the Water Line Group to anyone needing main line repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Artur B.
12/2019
5.0
Very professional, great communication and quality work. I would hire them again. I hired them to replace the main water shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$375

George G.
12/2019
5.0
The service was excellent. Mr Geary Powell gave me an estimate which is is very reasonable. He is honest, reliable and very easy to work with. The guys who did the work have done a very good job. After the repair work was done, they even washed the walk way and placed the plants in original place. I would highly recommend them to any customer who may need water main repair or replace service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tian P.
12/2019
5.0
Geary was very good at communication and always responding within minutes, which was pretty impressive given the Christmas holiday season. I also had very good experience working with Stephen and his partner, they were very diligent, knowledgeable and delivered high quality work with a very reasonable price. I m so happy I got to hire the waterline group, would recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike L.
12/2019
5.0
Very professional, prompt service, completely repair our private water service line leaking problem. Geary communicated promptly and thoroughly throughout the whole process. I highly recommend him and the company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$2,370

adrian r.
12/2019
5.0
Upon contacting The Waterline Group, they prioritize our problem. Geary came out immediately to assess the situation and give an estimate, which turned out to be much more reasonable than that of a competing company. His crew did an excellent job, worked very diligently in less than ideal weather, and put everything back in place when finished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Todd B.
12/2019
5.0
The Waterline Group recently replaced the main service line to our home. Upon contacting them, Geary came out immediately to assess the situation and give an estimate, which turned out to be much more reasonable than that of a competing company. His crew did an excellent job, worked very diligently in less than ideal weather, and put everything back in place when finished. When a minor issue arose, they were very responsive. We will be using them again for any outside waterline work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
85245
Trade License Locale
VA
Trade License Expiration
03/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Waterline Group, LLC accepts the following forms of payment: CreditCard
Yes, The Waterline Group, LLC offers free project estimates.
No, The Waterline Group, LLC does not offer eco-friendly accreditations.
No, The Waterline Group, LLC does not offer a senior discount.
No, The Waterline Group, LLC does not offer emergency services.
No, The Waterline Group, LLC does not offer warranties.

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed