The Waterline Group, LLC

plumber

About us

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in mechanical piping and a variety of residential and commercial services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 326-350 of 372 reviews

Wesley M.
08/2015
4.5
Showed up on time and completed work within original quote

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Mary A.
08/2015
5.0
Great company with very good customer service. The sprinkler issue was taken care of with prompt and courteous service. I'd definitely recommend this company

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Luke W.
08/2015
5.0
Geary came to my door which was fine because I had not called anybody and needed my sprinklers turned on.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

German P.
08/2015
4.0
Geary was great to work with. Crew show up on time and work till the project was complete.

Rating CategoryRating out of 5
quality
3.5
value
3.0
responsiveness
3.5

Yes, I recommend this pro

Frankie D.
08/2015
5.0
The two men arrived on time, gave a reasonable estimate on one repair and ended up fixing two problems we had for a reasonable price. We were very satisfied and happy with their work and professionalism.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Deborah J.
08/2015
5.0
These folks responded to my solicitation within 30 minutes of posting on Home Advisor. They sent a very qualified technician the next day and he saved me about $700 over the proposal from my former contractor. Customer service/communication, technical savey and great price are the outstanding characteristics of The Irrigation Professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph F.
07/2015
5.0
Shortly after asking for a quote the company called me and I got an apt today after 3:00. The tech called me to advise that he was on the way to my house. The tech was Stephen Dunn and he was very professional, courteous and friendly. I showed him the problems and he fixed the problems and did some additional work. He was very knowledgable. I would recommend this company and anymore repairs ect, I will call them for the repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David K.
07/2015
5.0
Very helpful, fast and knowledgeable. Took the time to answer my concerns and did a great job. I most certainly will be doing business with them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mercedes B.
07/2015
5.0
Very professional. True to their word. Took good care called the proper agencies needed to ensure digging was safe and within regulations. Prompt with the work. And when finished you couldn't tell work had been needed or completed! Plumbing is expensive already but very competitive with pricing. Thank you for your time and effort.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jack S.
06/2015
5.0
Showed up as scheduled. Friendly, expert service. Too early to know if the system is functioning properly because it has not been run yet, but it worked fine during the test.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
06/2015
5.0
I'm very satisfied. Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ali H.
05/2015
5.0
In comparison to other quotes, they are a little on the pricey side; however, the quality service, professionalism and rapport I established with the company outweighs saving a few bucks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Stephan S.
05/2015
5.0
On time. Courteous and didn't try to run up scope.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Tuan N.
05/2015
4.0
Experienced and knowledgeable technician. Courteous and helpful front office. I would give them 5* for work quality and value for money if the repair was completed on the same day. Specifically, after testing the system, they detected the problems right away, a leak in 1 zone and 2 sprinkler heads to replace in an another zone. It took them 15 mins to dig and located the leak, but they don't have the parts to fix it right away. They told me that I'll be their 1st client the next day, but no one showed up the next day. I had to call the office to schedule another appointment and had to arrange to stay home another 1/2 day. For the miscommunication, they didn't charge me for the work performed the previous day. I feel that their cost is reasonable but I'm not sure since I didn't get an another quote.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Paul F.
04/2015
5.0
Incredible Work!!! We were delayed several times but only because of the weather. However, once the crew showed up, it was game time and what an incredible job they did. I was most impressed that it only took them two days. This job was for 11 zones, and over 2500 feet of pipe, more than 50 sprinkler heads and it works great! All employees were professional and paid close attention to detail. Many of the areas where pipe is run it is difficult to tell where they cut through the turf. When they were done, they policed the area removed all debris and we are good to go, very happy with the finished product.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
85245
Trade License Locale
VA
Trade License Expiration
03/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Waterline Group, LLC accepts the following forms of payment: CreditCard
Yes, The Waterline Group, LLC offers free project estimates.
No, The Waterline Group, LLC does not offer eco-friendly accreditations.
No, The Waterline Group, LLC does not offer a senior discount.
No, The Waterline Group, LLC does not offer emergency services.
No, The Waterline Group, LLC does not offer warranties.

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed