The Waterline Group, LLC

plumber

About us

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in mechanical piping and a variety of residential and commercial services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 226-250 of 372 reviews

Matthew C.
07/2017
5.0
Project was completed on time, to spec, and on budget. The crew did a great job -- you could hardly tell where they cut trenches for the water lines and everything is working perfectly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Laurina H.
07/2017
5.0
On time. Very hard-working team. Professional. Responded quickly when I reported a leak in the master control which they installed. I would recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Whaley B.
07/2017
4.0
TIP was very accommodating with my schedule and did a great job installing the system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Alice H.
07/2017
4.0
was good

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Jen R.
07/2017
5.0
They were wonderful to work with and I didn't feel like they were there to rip me off. I had many irrigation companies come out to give estimates and diagnose the problems I had but never felt what they were selling me were the real issues and they certainly don't compare to the price I paid. Because of the quality of work, honesty, and value I will use Irrigation Professionals again and again. I will also recommend them over anyone else in the industry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kwabena A.
07/2017
3.0
My system started malfunctioning on the same day they "completed" the job. I called the supervisor who told me would get them in on the following Monday as it was a weekend. Monday came and no one showed up. I called and was told they'd have to get some one in Wednesday. So at the time of this review, I haven't been able to use the sprinkler system to be able to rate it fairly. Their workmanship is average.

Rating CategoryRating out of 5
quality
3.0
value
2.5
responsiveness
2.5

Yes, I recommend this pro

Israel G.
07/2017
5.0
Employees came in the day they were scheduled on time, they were very professional, they knew what they were doing. They were very clean. I am very pleased with their service. Thank You.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dexter C.
06/2017
5.0
Sales rep was very professional. His entire crew did an outstanding job with the installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Scottie B.
06/2017
5.0
nothing

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Robert G.
06/2017
4.5
Great service, on time as promised.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Martin C.
06/2017
4.5
They were very responsive on setting up appointments. I did have to make sure I reviewed all of their work to insure the job was done correctly. Their charge for parts seemed excessive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Angel L.
06/2017
5.0
Really professional, Contacted me and kept me constantly updated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Abayomi S.
06/2017
5.0
They were very fast and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

larry r.
06/2017
1.0
First there never on time. Second they called late at night 6.30 pm to say they would be by next day. I responded in the morning to except but got a message saying it's was going to rain and they were not coming. Third they have never met the appointment window. Forth they started to dig in my yard but had to quite because had other appointments. Yesterday they never showed up!

Rating CategoryRating out of 5
quality
4.0
value
1.0
responsiveness
1.5


Pandu S.
05/2017
4.5
Good work and I would recommend them

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
1.5

Yes, I recommend this pro

Albert R.
05/2017
4.0
Job prompt and well done.. Love the cost.

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
3.5

Yes, I recommend this pro

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
85245
Trade License Locale
VA
Trade License Expiration
03/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Waterline Group, LLC accepts the following forms of payment: CreditCard
Yes, The Waterline Group, LLC offers free project estimates.
No, The Waterline Group, LLC does not offer eco-friendly accreditations.
No, The Waterline Group, LLC does not offer a senior discount.
No, The Waterline Group, LLC does not offer emergency services.
No, The Waterline Group, LLC does not offer warranties.

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed