The Waterline Group, LLC

plumber

About us

We’re dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in mechanical piping and a variety of residential and commercial services. We take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

Business highlights

10 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.7372 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
13%
3
2%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.7
Showing 101-125 of 372 reviews

Grady H.
05/2019
5.0
The Irrigation Professional did a phenomenal job repairing my sprinkler system! The techs arrived within he agreed upon window; they knew what they were doing and toke their time to do it right! They noted and repaired previous wiring from a different sprinkler company ... the repairs resolved issues I had been having for some time; they even buried exposed hoses - over looked by a previous company. All this at near half the cost quoted by an earlier company. Very pleased with their work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James P.
05/2019
5.0
Great experience from estimate to installation. Great Company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James N.
05/2019
4.0
ok not bad but they did a good job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Charles H.
05/2019
1.0
Never installed the sub meter despite having been promised by Assistant, Rebecca, and Manager, Geary Powell. Spoke with Powell about 5 days ago and I asked him if Rebecca would --definitely-- pull the permit to install the sub meter. He assured me she would. However, no follow up whatsoever, and still no sub meter installed despite having been charged for project. Unprofessionalism is an understatement to describe this company. Finally pursued legal action against company by filing consumer complaint with Virginia Attorney General; case pending. Second contractor recommended via Home Advisor who did a botched job. Contractors should to do more than pass a written exam to earn a Home Advisor certification. I do not think I can rely on any more Home Advisor referrals.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
0.5


Geralyn L.
05/2019
4.0
Very professional, prompt and knowledgeable. Went above and beyond with customer service. More expensive than expected. But fixed all issues same day and quickly. I would use again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Rosie W.
04/2019
4.5
The business rep was knowledgeable and personable. He was able to start my job sooner than expected. The team was professional and started and finished the job -- albeit difficult -- in one day, corresponding with me the whole day. Miquel (phonetic) -- English speaking and understanding -- the lead was very helpful in explaining to me what was being done, and afterwards what I needed to do to prevent water leakage inside my home. I definitely will refer them to my neighborhood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Kevin S.
04/2019
5.0
They came to perform an estimate. The estimate was extremely reasonable and I hired them on the spot. They had all the necessary material to fix my issue in their truck and were done within an hour. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harry L.
04/2019
2.5
Geary gave us a reasonable quote for a big job - replacing the water main to our home when it burst this past January. We had communication issues with Geary that resulted in the job to be finished late, and the cost to escalate. However, the real problem is that the crew botched the inside plumbing job, and now water does not go to the outside spigots. I contacted Geary twice, but never got resolution other than getting into it. I will another plumber to finish the job. I think the job was too big for this company. If the job is small and manageable, I think they will be OK. If it is complex, be very careful with The irrigation professionals.

Rating CategoryRating out of 5
quality
3.0
value
1.5
responsiveness
2.0


Mo N.
04/2019
4.5
Very courtious and eager to answer any questions I have.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Linda W.
04/2019
5.0
I received a very quick response and the estimator was really flexible with his schedule. The crew was thorough and finished the job on time. Everything went went really smoothly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kim H.
04/2019
5.0
Geary was very professional and quick to respond to my problem. He sent over a team to fix my leaking pipe and communicated with me the entire time. Even after the pipe was fixed, Geary reached out to ask if there was anything else he could do to help. This company did great work and I would highly recommend them to others!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rocio B.
04/2019
5.0
Very professional experience. I am happy with the quality of work and timing of delivery. I ended up using their services for another project as well. Great service!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Brendan C.
03/2019
5.0
Geary Powell was our POC for this job. He called within minutes of me submitting the request to Home Advisor. He had an appointment later that day and was able to stop by even though it was a Sunday. They got the job done on time, on budget, and with quality. I especially appreciate how Geary kept us up to date as the job progressed. Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Greg M.
03/2019
5.0
Geary From The Water Line Group was easy to work with, he showed up exactly when he said he would to provide an estimate. When it came time to schedule the replacement he was able to get me scheduled for the next day. His crew showed up on time and worked hard all day to complete the work. The work they did was clean and all of the holes they dug were refilled and packed in perfectly, you can hardly tell any work was done! I would recommend this company for water line replacement, the price was excellent and the work was too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve A.
03/2019
5.0
This company was prompt, professional, detailed in their explanation, provided a quality solution, completed the project quickly, left the site restored and followed up

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Scott S.
02/2019
5.0
Very timely, worked hard to get the water line in cold weather. Accomplished the task in a day without too many issues. I would recommend Irrigation Professionals to others in the simple fact of value for your money. Thanks to Irrigation Professionals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Yanqiao L.
02/2019
5.0
Job well done! Thanks!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia A.
02/2019
5.0
I contacted a couple of other plumbers to help us with the water leak in our foundation. It was an emergency, and water was pouring from the leak. Gary at Irrigation Plumbers came out within an hour of my call and had a team working on the leak shortly thereafter. They dug down to the leak (near our water main line) and repaired the leak, sealed the wall (inside and out). They also identified a few issues (e.g., our water main was not completely enclosed in a pvc pipe to the house, leaky check valve) and made repairs on them to avoid future problems. The team was knowledgeable, professional, and easy to work with. The price was very reasonable. We will use Irrigation Plumbers again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mark E.
02/2019
5.0
I contacted a few folks through Home Advisor to perform this work and decided to interview 1 more contractor and boy was I happy I did. Not only was Gearys price better by a significant amount but his team was awesome and Geary was open to suggestions from me to the job which helped save me hundreds of dollars. To top it all off they add an unheard of warranty on their work of 15 years. That covers financial and value part the next question you all might have is quality of the work and cleanup. My yard is indiscernible there was any work done, I know it happened because I saw it dug but no one else could tell there were three holes through the yard that were each approx 4feet deep. They replaced the sod in 2 of the areas and the hole adjacent to the foundation they moved all the bed ornamentation back. They also raked the grass where they had the tarps to hold the dirt they removed from the holes. I could go on and on but suffice it to say I was very pleased I found Geary and contracted with he and his team. While I am NOT happy having to spend money for something as silly as repairing a water line that blow was softened by finding a quality contractor at a price that was well within the budget I set for the job. Thank you Geary!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Henry Y.
02/2019
4.0
He came out right away and din the job. Went above and beyond.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

David I.
01/2019
5.0
They quickly responded to give me an estimate, which was significantly better than the other estimate i received. The crew did an excellent job, staying until it was done even though it was Christmas Eve. The team was dedicated and cleaned up well after themselves to restore our yard. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James B.
01/2019
5.0
They are prompt , responsible, professional ,they know what they are doing .They answered all our questions. We had no problem with them. Thank you guys for helping us with a water nightmare we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Zulma C.
01/2019
5.0
the job was done in very professional way. friendly customer service. I'm very happy and glad that I picked them. strongly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
85245
Trade License Locale
VA
Trade License Expiration
03/01/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

plumber

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

The Waterline Group, LLC accepts the following forms of payment: CreditCard
Yes, The Waterline Group, LLC offers free project estimates.
No, The Waterline Group, LLC does not offer eco-friendly accreditations.
No, The Waterline Group, LLC does not offer a senior discount.
No, The Waterline Group, LLC does not offer emergency services.
No, The Waterline Group, LLC does not offer warranties.

Contact information

11639 Iron Brigade Unit Avenue, Bristow, VA 20136

https://waterline.repair/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed