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Mark Kistner Appliance Repair

Appliance Repair - Small

Reviews

5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-1 of 1 reviews

Kim Y.
11/2015
5.0
small appliance repair
  + -1 more
Made an appointment for him to come out and repair the ice maker. The ice maker on this 2013 Whirlpool has broken 3-4 times. It had previously been under warranty from mfr. They never repaired it adequately. It would work sporadically, then break down again. This time I called Mark Kistner Small Appliance Repair & he came out at the scheduled time and made the repair. He listened for the ice maker's cycle to function. When it did, he left. Over the next 48 hours the ice maker did not make any ice (surprise). I called Mark Kistner back & he came the next business day to re-evaluate the problem. Upon inspection, he found a manufacturing flaw in the back of the refrigerator - a groove that the ice bar was getting stuck in. When the bar became stuck, it would no longer make ice and the ice maker would burn out. He customized the ice-tray bar so that is would not hit the groove. There was no additional charge for his 2nd visit and the ice maker now works better than it has since the unit was brand new. Mark is very personable, listens to the issues, and guarantees his parts replacement for 1 year. Considering the awful experience I'd had with the warranty repairman, it was great to find a repairman who knew what he was doing. I will use him again in the future and I would recommend him to a friend. Kistner had been recommended to me by Four Seasons Heating & Air Conditioning (who I have also given excellent reviews to), and I was not in the least bit disappointed with his performance.
Description of Work: Repaired in icemaker in Whirlpool refrigerator

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    413 Commonwealth Ave., Bristol, VA 24201


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair - Small

    FAQ

    Mark Kistner Appliance Repair is currently rated 5 overall out of 5.
    No, Mark Kistner Appliance Repair does not offer free project estimates.
    No, Mark Kistner Appliance Repair does not offer eco-friendly accreditations.
    No, Mark Kistner Appliance Repair does not offer a senior discount.
    No, Mark Kistner Appliance Repair does not offer emergency services.
    No, Mark Kistner Appliance Repair does not offer warranties.

    Contact information

    413 Commonwealth Ave., Bristol, VA 24201