Blue Ridge Heating & Air Conditioning

Technician was 4 hours late for appointment. He checked the freon and said it appears fine and there appears to be no leak--although I told him that a previous technician added 1/2 lbs of freon 3 months ago--and therefore when a freon is added to the system, there is and should be a leak. He went downstairs to the basement to check the system. However, he did not put on covers on his shoes going inside my house and he saw that I changed my shoes to slippers upon entering my house. He tested the air duct punching a hole in in the flexible duct connector (the one that looks like a foil) when there is already place to insert the testing instrument on the duct. He said everything read fine. I asked him about the whole in put in my flexible duct and he said there should not be a problem with air leaking out--although there is a hole in it that he just put in. He said that he does not recommend the stop leak and I told him that if a freon is added, then I believe there is a leak. So I told him to go ahead and install the stop leak. He kind of fumbled around trying to use the stop leak but eventually got the fluid in. I am not sure if he is experienced enough to do this work. I would have felt better if the owner was with him that got positive reviews on this site.

Mr. Papke has been available to do maintenance, repair, and system upgrades. His recommendations are "golden," only necessary work will be performed. He delivers professional service that is honest and fairly priced.

unknown

It was great. We called them in the morning and they came out in about 4 hours. The guy checked the unit and replaced the part. Did a quick check up and everything works great now.