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5 Star Security

Home Security Systems

About us

5 Star Security is a small, local company in business for over 28 years. When it comes to wireless security systems, we're the expert. It's all we do, all the time. To our knowledge we are the only security company in the D.C. area that can make that statement. Our systems use state-of-the-art technology and are designed, engineered and manufactured in the United States. Most other companies are using products manufactured in China or Mexico which suffer from inferior quality and yesterday's technology. We have tried most of them and find very high failure rates within three to four years of installation. Lenny Bianchi is the owner and president of our company. He is a Washington area native, having grown up in Fairfax County. He attended the University of Virginia in Charlottesville. He has served as a volunteer firefighter in Loudoun and Clarke Counties. The way we do business and the way we take care of our customers is reflected in the fact that we have never had a single customer complaint filed with the Better Business Bureau in over 28 years in business and have been repeatedly top-rated by Washington Consumer's Checkbook as well as Angie's List. We offer you a very low risk experience.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Commercial Electronic Security System Installation. Monitoring Services – Intrusion, Fire, Gas Leaks, Carbon Monoxide, Flooding, & Heating System Failure.

Services we don't offer

Cameras. CCTV.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.931 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
0%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 26-31 of 31 reviews

James N. N.
09/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JUNE G.
01/2011
5.0
home security systems
  + -1 more
He was on time, worked quickly and efficiently, and the system tested out perfectly.
Description of Work: Lenny came out and replaced the standby battery and tested the entire system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura L.
05/2010
5.0
home security systems
  + -1 more
I have used 5 Star since 2001 and find Lenny and his staff to be extremely professional. Great work would highly recommend.
Description of Work: System check and battery replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Britton B.
02/2010
5.0
home security systems
  + -1 more
Very professional, explained everything including options and provide excellent workmanship.
Description of Work: Installed full alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Lynda R.
01/2010
5.0
home security systems
  + -1 more
Highly professional group of installers. Devices were state of the art. Lenny is an expert in his field of residential and commercial security. People should not settle for less than 5 Star Security. The price is more than others around but you get what you pay for. Having live monitoring, automatic weekly system device reporting from the security company, and a system that can run on its with backup power is more than worth the price. We absolutely love the system and feel extra safe with it.
Description of Work: Lenny performed a home demonstration with a live system prior to discussing costs and contracts. Many components to system. Contract covers parts and service. Extended contracts for repair. A separate contract with monitoring service. All more than worth the price for having a live response. On day of installation Lenny arrived with a 2 highly qualified electrician, a security installation assistant and himself. Installation took more than 4 hours not including the time to program and code all window and door units. Everything was checked twice and then I was trained to use the system pad, key fobs, and telephone remote control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,925

JUNE G.
12/2009
5.0
home security systems
  + -1 more
He was on time, efficiently checked all of the sensors and replaced the batteries in all of the sensors and in the remotes.
Description of Work: Checked out the alarm system and replaced all the batteries

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400
    • 1
    • 2(current)

Contact information

PO Box 99, Bluemont, VA 20135

www.5starsecurity.com

Service hours

Sunday:
9:00 AM - 12:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems

FAQ

5 Star Security is currently rated 4.9 overall out of 5.

Sunday: 9:00 AM - 12:00 PM

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: 9:00 AM - 12:00 PM

5 Star Security accepts the following forms of payment: Check,Financing Available
Yes, 5 Star Security offers free project estimates.
Yes, 5 Star Security offers eco-friendly accreditations.
No, 5 Star Security does not offer a senior discount.
Yes, 5 Star Security offers emergency services.
Yes, 5 Star Security offers warranties.
5 Star Security offers the following services: Residential & Commercial Electronic Security System Installation. Monitoring Services – Intrusion, Fire, Gas Leaks, Carbon Monoxide, Flooding, & Heating System Failure.
Cameras. CCTV.

Contact information

PO Box 99, Bluemont, VA 20135

www.5starsecurity.com

Service hours

Sunday:
9:00 AM - 12:00 PM
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
9:00 AM - 12:00 PM