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Special Touch

House Cleaning

About us

cleaning

Business highlights

28 years of trusted experience
Emergency Services Offered

Services we offer

cleaning

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.58 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
13%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.4
responsiveness
4.1
punctuality
4.7
Showing 1-8 of 8 reviews

teresa M.
06/2016
3.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
responsiveness
1.0


Robert R.
08/2013
5.0
house cleaning
  + -1 more
Called them to get a team to come clean an apartment that had just been vacated. The team arrived on time and had everything cleaned and ready in about 2-3 hours. We decided to have the carpets cleaned also and the carpet team worked us in the same day and had it looking great in about an hour. The price was reasonable, team was on time, work accomplished in a timely manner and the people were great to deal with. I strongly recommend this company to anyone who has rental property.
Description of Work: Deep cleaned an apartment prior to turn over.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$270

Sharon A.
05/2013
5.0
house cleaning
  + -1 more
Sharon, the owner, was so pleasant and professional. You could tell she knew what she was doing. I was able to have someone at my home to clean within a few days. The lady came to clean when she said she would which hasn't always been the case with other cleaning companies. She did not rush the job. I was pleased.
Description of Work: Whole house cleaning- all floors, dusting, all bathrooms, kitchen counters, microwave

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Candice G.
08/2012
4.0
house cleaning
  + -1 more
They did an excellent job. Their service was good and they were on time. She was very professional.
Description of Work: They did a final cleaning before I moved out of my home.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$220

Susan D.
02/2012
3.0
house cleaning
  + -1 more
The owner was quick to respond to begin with and I was impressed with her responsiveness. I had my windows cleaned and the service was satisfactory. I used the housekeeping service twice and was disappointed both times. A 4000 square foot house needs more than a 3 hour committment by a house cleaning service when they are only coming once a month. The $800.00 included the window cleaning and 2 housekeeping visits.
Description of Work: I used their window cleaning service and used the housekeeping service twice.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$800

Response from Special Touch
Unfortunately we weren't able to please this customer. Her family members were in the home as we cleaned, and followed behind making a mess. Which looked bad on our cleaning, leaving the customer to believe we didn't clean areas. Which we had cleaned.

JOdy J.
02/2012
5.0
house cleaning
  + -1 more
flexible and dependable
Description of Work: weekly cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

David M.
02/2011
5.0
house cleaning
  + -1 more
Very pleased overall. She was very through and professional.
Description of Work: The first visit was an initial cleaning included floors, dusting, furniture, baseboard, pictures, etc. She throughly cleaned the kitchen, bathrooms taking approximately three hours. Future cleaning twice a month will be $65 per visit.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sharon A.
10/2009
5.0
house cleaning
  + -1 more
The cost is a little high, but they are trustworthy and do a good job. You don't want just anybody in your house. They also came highly recommended to me by someone I know.
Description of Work: They clean my house twice a month

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

    Contact information

    1101 Lora Ln, Blacksburg, VA 24060


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Special Touch is currently rated 4.5 overall out of 5.

    Sunday: 8:00 AM - 5:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Special Touch accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Special Touch offers free project estimates.
    Yes, Special Touch offers eco-friendly accreditations.
    No, Special Touch does not offer a senior discount.
    Yes, Special Touch offers emergency services.
    No, Special Touch does not offer warranties.
    Special Touch offers the following services: cleaning

    Contact information

    1101 Lora Ln, Blacksburg, VA 24060


    Service hours

    Sunday:
    8:00 AM - 5:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 5:00 PM