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Quest Floor Care

Carpet Cleaning, Ceramic Tile, Upholstery Cleaning,

About us

My name is Joseph Rogers, and I’m the Owner/Operator of Quest Floor Care, LLC. I founded this company to bring a higher level of service to the Carpet Cleaning industry in the New River Valley. I take pride in the finished product of a clean floor and enjoy seeing the transformation I’ve made in my customers’ homes and businesses. I inherited my strong work ethic from my father, grandfather, and great-grandfather, who were all skilled woodworkers. Pieces of furniture they made generations ago have been passed down through my family and serve as examples of truly fine craftsmanship. A set of three beautiful corner curio cabinets comes to mind. My father has one, and his brother and one of his nieces have the other two. They’re almost 100 years old and they have maintained their condition remarkably. An appreciation for that kind of quality and a ‘measure twice, cut once’ mentality have been drilled into me since I was a little boy watching my father in his workshop. I don’t have a woodworking shop—yet—but it didn’t take me long to realize that I could apply that same level of skill, precision, and conscientiousness to floorcare. My clients appreciate that — you can read their reviews on Angie’s List, Google+, and Facebook. As a family-owned business, Quest Floor Care promises to provide you with an excellent experience from start to finish. For all aspects of customer service, as well as removing those stubborn spots, spills, pet accidents, and dirty traffic areas in your home, I guarantee satisfaction or you don’t pay.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Residential and Commercial Carpet Cleaning, Natural Stone cleaning and restoration, Tile and Grout Cleaning, Upholstery Cleaning, Oriental Rug Cleaning, Leather Cleaning, Floor Stripping and Waxing, and Full Submersion Rug Washing

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
3%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-32 of 32 reviews

Anna D.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Had carpets cleaned in two different houses. I had no idea they would come back to life so well! Quality, professional, and prompt service.
Rating CategoryRating out of 5
Yes, I recommend this pro

LaRae D.
05/2015
5.0
carpet cleaners, flooring contractor
  + 0 more
unknown
Description of Work: He is Fantastic! I had previously had Stanley Steemer (the month before) and even had them come back, because they didn't get some stains out. Quest got the stains out in less than an hour! 100% recommend !!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Susan H.
12/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: He steam cleaned the basement, stairs to basement, living room, and office rugs for house to be put on the market--excellent job, warrantied for a year!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$576

Response from Quest Floor Care
Thank you for the kind words. I'm very happy that you were pleased with the results.

Emily G.
09/2014
5.0
carpet cleaners, ceramic tile, upholstery cleaning
  + 1 more
unknown
Description of Work: Did a great job cleaning carpets, including removing pet stains. Would definitely recommend and use again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Angela W.
12/2012
5.0
ceramic tile, upholstery cleaning
  + 0 more
Overall great experience
Description of Work: Joseph was very professional and friendly. Called before he arrived which was much appreciated. He worked extremely hard to remove the stains my dog and 4 yr old had created and now my furniture looks BRAND new. The 1 yr warranty is also a huge plus and he gave me a spot remover free of cost. I would highly recommend using QUEST FLOOR CARE and will send all my friends and family his way. Thanks Joseph!!!!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Beth W.
09/2012
5.0
carpet cleaners
  + -1 more
Mr. Rogers was professional, polite and very knowledgeable. He was a good listener and answered all my questions and concerns about the chemical he uses while cleaning. I was most impressed with his confidence and the pride he took in his work. I especially like his assurance that he could get my 20 year old carpet looking almost new. I was thinking it needed to be replaced because it was heavily stained and soiled. He's reply, "that will not be necessary." I liked that. I feel he saved us a couple thousand dollars that it would have cost to replace it. My carpeting looks amazing and I am certain it is the best carpet cleaning I have experienced. He was able to get out old stains that I thought would not be possible. I highly recommend Joseph Rogers with Quest Floor Care.
Description of Work: Quest Floor Care (Joseph Rogers) cleaned both my upstairs and downstairs carpeting that was heavily soiled and stained and had not been cleaned for over 5 years.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Katie T.
06/2012
5.0
carpet cleaners
  + -1 more
Joe did a wonderful job and made our 7 years old carpets look like new again.
Description of Work: Carpet cleaning- 6 areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140
    • 1
    • 2(current)

Contact information

104 Faculty St, Blacksburg, VA 24060

www.questfloorcare.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Upholstery Cleaning,
Floor Cleaning and Waxing,
Flooring Sales and Installation,
Oriental Rug Cleaning,
Marble and Granite,
Mattresses,
Drapery Cleaning

FAQ

Quest Floor Care is currently rated 5 overall out of 5.

Sunday: 8:00 AM - 5:00 PM

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Quest Floor Care accepts the following forms of payment: Check
Yes, Quest Floor Care offers free project estimates.
Yes, Quest Floor Care offers eco-friendly accreditations.
No, Quest Floor Care does not offer a senior discount.
Yes, Quest Floor Care offers emergency services.
Yes, Quest Floor Care offers warranties.
Quest Floor Care offers the following services: Residential and Commercial Carpet Cleaning, Natural Stone cleaning and restoration, Tile and Grout Cleaning, Upholstery Cleaning, Oriental Rug Cleaning, Leather Cleaning, Floor Stripping and Waxing, and Full Submersion Rug Washing
N/A

Contact information

104 Faculty St, Blacksburg, VA 24060

www.questfloorcare.com

Service hours

Sunday:
8:00 AM - 5:00 PM
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM