CARPENTER BEACH CONSTR CO-VA

Tried contacting Carpenter Beach through a personal introduction and referral from someone who has worked with them in the past. They sent that email on January 14 and I followed up myself on January 16, but never heard back. Figuring the blizzard that hit the end of January threw everyone off, I waiting a couple of weeks and called about a month later. Left a message and still didn't hear back. Finally about six weeks later I get a response to the original email saying "Thanks for contacting Carpenter Beach but at this time we cannot fit you into our schedule." While I understand people get busy and paying customers take priority over potential new business, it shouldn't take that long to brush someone off especially when you are a referral.

Great! Very helpful, courteous and professional. I know the excellent quality of their work because they are the "go-to" resource for home improvement in our neighborhood.