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DON TOLLEY PROFESSIONAL ROOFING

Roofing

Reviews

2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
2.3
value
2.3
professionalism
2.3
responsiveness
2.3
punctuality
3.0
Showing 1-3 of 3 reviews

Rebecca W.
08/2013
5.0
roofing
  + -1 more
When I contacted Mr. Tolley for an estimate, he responded quickly and in person. He brought an Owens Corning sample book and per our request, he special ordered the Sedona Canyon architectural roofing shingles. He, unlike another contractor, was able to order the matching hip and ridge shingles. The estimate spelled out exactly what would be done, including new flashing around the chimney and new boots. Once he received the shingles he arranged a date for doing the roofing. The crew showed up on time and shingles were delivered by a company that used a boom to lift the shingles to the roof. The crew had obviously worked together before and started work right away. There was no horsing around and no downtime. Within 3 1/2 hours the roof was done. The crew cleaned up the mess and Mr. Tolley gave us the warranty work to fill out for Owens Corning. We paid him and they were on their way. We were not asked for any money up-front, unlike other companies who wanted material costs paid up front. The professionalism demonstrated by Mr. Tolley and his crew was second to none. The new roof is quite an improvement and looks beautiful.
Description of Work: Replaced the roof shingles with Owens Corning TruDefinition Duration Sedona Canyon AR Laminate Shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Jay S.
09/2008
1.0
roofing
  + -1 more
When he started all I heard was complaints on cost of things gas and materials.
Description of Work: Contracted to completely remove old roof & replace same. Contract does not call for price increases; only if additional work is to be performed; which is not the case. At the end of the job, Mr.Tolley requested $100-200 more for material price increase which incurred the week the material was delivered. At that point I requested a copy of the warranty which he did not have on him. He stated he would return the next day with it and I stated I would give him the final payment. He returned the next day with a new Proposal & Acceptance form for me to sign showing a price for the job of $7,710.00, a increase of $910.00 which he wanted me to sign for the material price increase. The job was complete & I told him to get lost and that the signed copy of the original contract was all I was going to pay. Contract date 7/8/08 work was to start at end of August. Work commenced on 9/5/08 & finished on 9/15/08 due to weather.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$6,800

J S.
09/2008
1.0
roofing
  + -1 more
Worst experience with a contractor I ever had. He was a preferred contractor on Owens Corning web site.Signed a contract for 6800. for a complete job with no provisions for increases ;only if a change was to be made for more work. After completion he tried to have me sign a new contract for an additional $910.00 for the work with no additions.(for price Increases).the contract has no provision for price increases.
Description of Work: contract was for a complete new roof removing the old and replacing with the same 30 yr 110 mile an hour arch. shingle made by Owens Corning.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,800

    Contact information

    1403 VON ROY RD, Bedford, VA 24523


    Licensing

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    Service Categories

    Roofing

    FAQ

    DON TOLLEY PROFESSIONAL ROOFING is currently rated 2.3 overall out of 5.
    No, DON TOLLEY PROFESSIONAL ROOFING does not offer free project estimates.
    No, DON TOLLEY PROFESSIONAL ROOFING does not offer eco-friendly accreditations.
    No, DON TOLLEY PROFESSIONAL ROOFING does not offer a senior discount.
    No, DON TOLLEY PROFESSIONAL ROOFING does not offer emergency services.
    No, DON TOLLEY PROFESSIONAL ROOFING does not offer warranties.

    Contact information

    1403 VON ROY RD, Bedford, VA 24523