Highly upset because my landlord called these people to simply come in to take measurements for my window to be replaced. I was told the appointment window was between 9am and 11am. I never saw a technician or a maintenance van pull into my drive way. I'm in a cul-de-sac with other visible vehicles, I have a Ring camera set up AT MY FRONT DOOR that alerts me of ANY MOTION that's in its range. I never saw anyone come to my door I saw the trash people come by, I've seen multiple neighboring vehicles drive in and out I never saw a Browns Vehicle at all. I have my personal work office, directly above my front door with a window that overlooks the entire cul-de-sac. No one pulled into my empty spot. I am then told by Brown's that the tech showed up at 10am which I have been up since 8am and in my office staring out my window. I don't appreciate feeling lied to, I especially don't appreciate that they want me to wait another FULL WEEK to measure my d*** window in my SONS room a THREE YEAR OLD TODDLER with a broken window.
Description of Work: Needed a Window replaced in my 3 Year Olds bedroom
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Melissa D.
03/2016
5.0
glass repair
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$2,800
Richard B.
08/2015
4.0
replacement windows
+ -1 more
unknown
Description of Work: I had a small chip in my windshield and took my car to Browns for repair. He looked at the chip and determined that it was to shallow and to small to repair.They did not charge me anything I appreciate their honesty.
Rating Category
Rating out of 5
quality
4.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0
Yes, I recommend this pro
Joe W.
02/2014
5.0
replacement windows
+ -1 more
at a cost of $700 for glass & materials, and $660 for labor. With tax, it cost $349.25 per window. It went very well, and was done quickly and professionally.
Description of Work: Replaced four (4) insulated window panes
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Service Categories
Windows,
Glass and Mirrors
FAQ
BROWN'S GLASS SHOP is currently rated 4.4 overall out of 5.
No, BROWN'S GLASS SHOP does not offer free project estimates.
No, BROWN'S GLASS SHOP does not offer eco-friendly accreditations.
No, BROWN'S GLASS SHOP does not offer a senior discount.
No, BROWN'S GLASS SHOP does not offer emergency services.