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Martin Roofing Company

4.7(
9
)

Roofing, Homebuilders, Water & Smoke Damage,

... +1 more

About us

Locally & family owned. GAF & CertainTeed Certified Installers. Additional contact name - Pamela Martin. Additional address - Po Box 690, Mechanicsville, VA, 23111.

Business highlights

13 years of trusted experience
Emergency Services Offered

Services we offer

Commercial and residential roofing, new construction, repairs, shingles, gutters & storm damage.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.79 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
0%
3
0%
2
11%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-9 of 9 reviews
Bob M.
12/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Completed a re-roof on my mothers home, very clean and answered all of our questions. Even cleaned my mother's gutters and blew out all leaves from the bushes around the house. Clean workers! Thank you from my mom who isn't on Angie's List.
Rating CategoryRating out of 5
Yes, I recommend this pro
Pamela M.
11/2015
5.0
roofing
  + -1 more
Very pleased! Use Martin Roofing all the time. EXCELLENT CUSTOMER SERVICE, pricing is never more or less once job is complete. Very HONEST COMPANY!
Description of Work: Re-Roofed commercial building in Chesterfield
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$59,275
Response from Martin Roofing Company
Thank you for your feedback! We value your experience and customer service satisfaction. From the smallest to the largest projects we do. Thank you from all of our management team members here at Martin Roofing Company.
Pamela M.
11/2015
5.0
roofing
  + -1 more
Very smoothly! Cleaned up and even cleaned/raked our flower beds for reassurance that all nails and trash were gone.
Description of Work: Replaced mother's roof, very professional group and did exactly what they said they would do. HIGHLY RECOMMEND!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,025
Response from Martin Roofing Company
Thanks for your feedback, our customers are #1 and any time we have not performed at the expectation level of our customers we really want to know, the good and the bad. Happy you are happy with our work. Thanks for recommending us!!!
Heather G.
10/2015
2.0
roofing
  + -1 more
unknown
Description of Work: DID A BAD JOB AND HAD TO COME BACK AND REDO ALL OF IT. THEY BILLING WAS CRAZY AND WE WERE BILLED INCORRECTLY, NOT GOOD!
Rating CategoryRating out of 5
Response from Martin Roofing Company
Thanks for your feedback, our customers are #1 and any time we have not performed at the expectation level of our customers we really want to know, the good and the bad. The crew that repaired your fascia has been out on vacation, so I wanted to get their feedback before responding to your review of our company. We repaired your fascia wrap on the side of your house during a snow storm February 19, 2015, we moved repairs around your job because of the severity which in this case was moved up to an "emergency repair" due to the amount of water that could get behind your fascia and cause more damage during the storm. We did the repair the same day during a major snow storm with low visability. When we called you after the storm to check on the repair you stated your husband said the two pieces didn't match up perfectly, we came back and replaced the piece that didn't match at no additional charge. Then we followed up with an additional phone call to make sure you were happy. You called us back three days later to tell us you and your husband were both very happy with the repair. We have a net 10 payment system. We worked with you to break the repair up in 3 installments of $110 due 3/31, $120 due 4/20 and the final payment of $120 due 5/20 at your request. We had to call each time to get the past due balance, all of what I see in the system was billed the correct amount each time, receiving final payment 5/28. You paid via credit card so I'm not sure why you say "they billing was crazy and was billed incorrectly". Please feel free to call our office and we will be happy to assist you any way we can. Our commitment is always to satisfy our customers. We appreciate your feedback.
Pamela M.
04/2014
5.0
roofing
  + -1 more
Had a leak in the winter and had it repaired within an hour, they knew exactly what was causing the leak over the phone. Roof needed replaced and due to the weather they recommended a temporary repair for now and once we had warmer weather they would re-roof the house. No hidden surprises with this company, they did exactly what they said they would do. Love the professionalism of this company. Definitely would recommend them very strongly.
Description of Work: Repaired and Roofed our river home
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from Martin Roofing Company
Thanks for your feedback, our customers are #1 and any time we have not performed at the expectation level of our customers we really want to know, the good and the bad. Happy you are happy with our work. Thanks for recommending us!!!
Bob M.
04/2014
5.0
roofing
  + -1 more
The roof was replaced and there were no hidden cost. Very impressed with having the owner help with the roof, not like previous roofing companies that I used on my parents home last year. Very detailed with the estimate and did not ask for more money than what was quoted. Would recommend them to anyone I know.
Description of Work: Replaced roof on personal home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,494
Response from Martin Roofing Company
Thanks for your feedback, our customers are #1 and any time we have not performed at the expectation level of our customers we really want to know, the good and the bad. Happy you are happy with our work. Thanks for recommending us!!!
Bob M.
04/2014
5.0
roofing
  + -1 more
This outstanding group of workers were very clean, very personal with there work ethics. To see the owner of the company on the job site everyday was very impressive. Now that my roof is done and we have had snow to rain. I have no issues with my roof. THANK YOU MARTIN ROOFING COMPANY FOR AN OUTSTANDING JOB! I WOULD HIGHLY RECOMMEND YOU TO ANY FAMILY OR FRIEND IN NEED OF A ROOF.
Description of Work: Removed existing roof and replaced the roof with Grand Manor. I first met with the owner of the company and we started with options, from someone knowing nothing about roofing I was educated enough by the time the meeting had ended I knew this was the company I wanted to use. The professionalism and knowledge from them was very impressive.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$24,750
Response from Martin Roofing Company
Thank you for taking the time out of your busy schedule to write a review for us. We strive for customer excellence. From our guys in the field to our management team meeting with you it's always nice to hear the feedback. We spend a lot of time training our workers the correct way. As we push for "doing the job right the first time" ethic. It was a pleasure doing business with you and if you ever have an issue in the future we sure hope you will look us up or refer us to a family/friend or neighbor. Best regards, Martin Roofing Company, LLC
Sharon V.
03/2014
5.0
roofing
  + -1 more
Workers were very efficient, quick, and cleaned everything up not leaving any trash behind. Very professional.
Description of Work: Martin Roofing replaced damaged shingles and collars for the exhaust vents on roof
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Martin Roofing Company
Thank you [removed members name] for the nice review. We strive for customer excellence. From our guys in the field to our management team meeting with you it's always nice to hear the feedback. We spend a lot of time/money training our workers the correct way. As we push for "doing the job right the first time" ethic. It was a pleasure doing business with you and if you ever have an issue in the future we sure hope you will look us up or refer us to a family/friend or neighbor. Best regards, Martin Roofing Company, LLC
Bob M.
06/2013
5.0
roofing
  + -1 more
Very clean well mannered people, very clean and neat. Protected our bushes, flowers and pool area. We had nothing to clean up once they were finished. (We have a pool in the back yard close to the back porch). Informed us of everything, what they quoted was exactly what we got! Love our new roof.
Description of Work: Reroof personal residence. Highly recommend this company. Very informing
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$14,500
Response from Martin Roofing Company
Thanks [member name removed] for your feedback, our customers are #1 and any time we have not performed at the expectation level of our customers we really want to know, the good and the bad. Happy you are happy with our work. Thanks for recommending us!!!

    Contact information

    11515 King William Hwy, Aylett, VA 23009

    mrcva.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Roofing,
    Homebuilders,
    Water & Smoke Damage,
    Gutters

    FAQ

    Martin Roofing Company is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 4:30 PM

    Tuesday: 7:00 AM - 4:30 PM

    Wednesday: 7:00 AM - 4:30 PM

    Thursday: 7:00 AM - 4:30 PM

    Friday: 7:00 AM - 4:30 PM

    Saturday: Closed

    Martin Roofing Company accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Martin Roofing Company offers free project estimates.
    No, Martin Roofing Company does not offer eco-friendly accreditations.
    No, Martin Roofing Company does not offer a senior discount.
    Yes, Martin Roofing Company offers emergency services.
    Yes, Martin Roofing Company offers warranties.
    Martin Roofing Company offers the following services: Commercial and residential roofing, new construction, repairs, shingles, gutters & storm damage.

    Contact information

    11515 King William Hwy, Aylett, VA 23009

    mrcva.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 4:30 PM
    Tuesday:
    7:00 AM - 4:30 PM
    Wednesday:
    7:00 AM - 4:30 PM
    Thursday:
    7:00 AM - 4:30 PM
    Friday:
    7:00 AM - 4:30 PM
    Saturday:
    Closed