The Closet Factory

4.6(
13
)

professional organizer

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

We do NOT sell or install Wire Rack Systems. Closet Factory designs, manufactures and installs custom organizational systems. We specialize in Closet Remodels, but also build custom pantries, wine bars, garage storage, built-in bookshelves, office cabinetry, craft rooms, entertainment centers, laundry rooms, mud rooms, wall beds and more. We do NOT install anything other than the product that we manufactured ourselves. We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building lasting relationships and guarantee your satisfaction

Business highlights

26 years of trusted experience

Amenities

Free Estimates
Yes

Accepted payment methods

CreditCard

Reviews

4.613 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
23%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
4.8
value
4.5
responsiveness
4.8
Write a review
Showing 1-13 of 13 reviews
Vicki M.
02/2025
N/A
job has not started yet
Rating CategoryRating out of 5
George B.
11/2023
5.0
The installer was on time courteous and professional.
Rating CategoryRating out of 5
quality
5.0
value
2.5
responsiveness
5.0
Yes, I recommend this pro
$2,340
Myweeliberd D.
09/2023
5.0
Great service and good work quality
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamal h.
08/2023
5.0
Amazing friendly professional service i would recommend to anyone
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Lindsey P.
04/2023
4.5
Very professional, many options
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jamon W.
09/2022
5.0
Scheduled for 10/21
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Rita S.
11/2019
4.0
It s pricey but the consultant was wonderful to work with. I made many changes and she was very accommodating. She explained pros and cons beautifully.
Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Keith W.
03/2019
5.0
Great customer experience! Our new kitchen pantry is the nicest room in the house. Professionally designed to meet our specific needs with top quality materials. Installation was completed on schedule and the workmanship was excellent. We will definitely work with this group again!
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Todd G.
02/2019
5.0
very professional. very efficient from start to finish. professional installation. very nice people. great job
Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0
Yes, I recommend this pro
$4,500
Genie C.
12/2018
4.0
They did a great job from start to finish.
Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0
Yes, I recommend this pro
$6,700
Carrie D.
07/2018
3.5
The design consultant really took the time to determine our storage needs, and walked me through the entire process. Bonus points for the installer being nice to my dog! :)
Rating CategoryRating out of 5
quality
3.5
value
3.5
responsiveness
4.0
Yes, I recommend this pro
Rich F.
05/2017
5.0
Very conscientious and paid attention to detail.
Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro

    Contact information

    10520 Lakeridge Pkwy., Ste. A, Ashland, VA 23005

    http://www.closetfactory.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Licensing

    Licensed*

    Trade License Number
    2705117978
    Trade License Locale
    VA
    Trade License Expiration
    09/30/2025
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    professional organizer

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    The Closet Factory accepts the following forms of payment: CreditCard
    Yes, The Closet Factory offers free project estimates.
    No, The Closet Factory does not offer eco-friendly accreditations.
    No, The Closet Factory does not offer a senior discount.
    No, The Closet Factory does not offer emergency services.
    No, The Closet Factory does not offer warranties.

    Contact information

    10520 Lakeridge Pkwy., Ste. A, Ashland, VA 23005

    http://www.closetfactory.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed