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LANCRAFTERS INC

Stone and Gravel, Landscaping, Pavers and Hardscaping,

Business highlights

35 years of trusted experience
Emergency Services Offered

Services we offer

LANDSCAPING DESIGN, INSTALLATION, AND MAINTENANCE. HARDSCAPING-SEGMENTAL RETAINING WALLS, INTERLOCKING SEGMENTAL PAVERS, PATIOS AND DRIVEWAYS. WATER FEATURES-PONDS, FOUNTAINS, AND WATERFALLS. SITE WORK-CLEARING, GRADING, ETC. IRRIGATION: DESIGN, INSTALLATION, SERVICE, AND MAINTENANCE. SOD INSTALLATION ARTIFICIAL GOLF PUTTING GREENS.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.710 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
10%
2
0%
1
10%


Rating CategoryRating out of 5
quality
4.8
value
4.1
professionalism
4.5
responsiveness
4.5
punctuality
4.2
Showing 1-10 of 10 reviews

Nancy B.
07/2012
1.0
landscaping, irrigation systems
  + 0 more
I had one meeting and one phone call with the company representative. Then I never heard back from them? I have had the worse experiences with landscape architects, they are totally unreliable!
Description of Work: I was looking for landscaping and an irrigation system. No work was performed

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
3.0


Adams S.
07/2010
5.0
concrete repair
  + -1 more
They were really good. They were on the ball, but I just got better bids. Something came up and I didn't end up having the project done.
Description of Work: Lancrafters gave me a bid for paving.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45,000

Leo K.
08/2008
5.0
concrete repair
  + -1 more
Overall it went very good, I would rate them excellent. They were very professional and punctual. They seemed a little bitter on the project, but their pricing seemed pretty reasonable. I would recommend them to others.
Description of Work: They did a patio and a sidewalk with their pavers.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$11,000

Gerson R.
10/2007
5.0
pavers, gravel
  + -1 more
They showed up when promised and even finished the job a couple of days earlier than expected. Within 48 hours of me putting down a deposit the materials were neatly stacked near our driveway. Throughout the week-long process, everything was left very clean and organized each night. The work was done professionally, on time, on budget and as promised. If everyone were this competent we would have no need for Angie's List. Jason was very eager to ensure our complete and total satisfaction. He also honored the coupon on this site for a 5% reduction.
Description of Work: We have a long (greater than 90 foot) steeply ramped driveway with a 25 year old retaining wall built of landscape timbers. The top layer of the retaining wall was rotting away, and the wall itself was beginning to slightly sag in a couple of places. One firm insisted we would have to tear up the concrete driveway to replace the retaining wall and then rebuild the driveway from scratch after the new wall would go up, a huge expense and a logistical nightmare (since they don't do driveways). In contrast, Lancrafters suggested that we buttress the existing wall with their new stone one placed about three feet out parallel to the old wall. In this way we could keep the driveway and have a more aesthetic boundary path. I checked with a structural engineer who agreed this would work. This solution saved over $20,000 and a lot of time and aggravation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Karen-Marie Y.
06/2007
3.0
pavers, gravel
  + -1 more
The rep arrived on time for the estimate appointment, described their guaranteed service and was quite courteous. He promised an estimate in 48 hours, it took 2 weeks. The price was comparably good and he seemed competent and apologetic, so we went with the company. However, this was the first of several "misunderstandings" (his word). He would promise to call to confirm dates or information and then forget. Other times he called, often waking us at 7:20 am and then realized he didn't have all the info he needed and had to call us back. The start date was moved 3 times with no notice. The site was dug to the wrong dimensions and had to be corrected. The rep relied on memory rather than notes, often misremembering important details. The patio was not installed to the promised ICPI standards, an ICPI rep eventually acted as a mediator to get the project up to spec. The process was very stressful but, with our prodding, they honored their guarantee and all ended well.
Description of Work: Installed a 17' x 32' patio using interlocking concrete paver's after removing a smaller, existing patio and part of lawn/garden.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
3.0
punctuality
2.0

$5,600

08/2006
5.0
landscaping, pavers, gravel
  + 0 more
They just put the finishing touches on the project today. These guys did a very-very good job. The wall and the area landscaped was quite large and on a hill so it was no cheap project. But I feel I definitely got my money's worth if you could see it. They spent a lot of time here and sent out skilled people to do this.
Description of Work: I have a 160 foot stack stone wall constructed on the hill in front of my home. They also did the mulch, shrubs, plants and new grass on the hill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Janis L.
08/2006
5.0
pavers, gravel, hardscaping
  + 0 more
They just put the finishing touches on the project today. These guys did a very-very good job. The wall and the area landscaped was quite large and on a hill so it was no cheap project. But I feel I definitely got my money's worth if you could see it. They spent a lot of time here and sent out skilled people to do this.
Description of Work: I have a 160 foot stack stone wall constructed on the hill in front of my home. They also did the mulch, shrubs, plants and new grass on the hill.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

08/2006
5.0
landscaping, mulch, pavers, gravel
  + 1 more
It took Lancrafters about three days to pull up all the old greenery and replace it with new plants. Although a few bushes died, they came and replaced them in a timely fashion. We're pleased with the new look of our garden.
Description of Work: Lancrafters replaced about 25 bushes plus other plants. They also mulched and edged and added some stones.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Ian G.
08/2006
5.0
mulch, pavers, gravel, hardscaping
  + 1 more
It took Lancrafters about three days to pull up all the old greenery and replace it with new plants. Although a few bushes died, they came and replaced them in a timely fashion. We're pleased with the new look of our garden.
Description of Work: Lancrafters replaced about 25 bushes plus other plants. They also mulched and edged and added some stones.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

07/2006
5.0
tree service
  + -1 more
The company does what they say they will when they say they will do it. First they had to move a shed out of the yard to get to eight huge trees. They were taken out chopped up and removed. They also put in a layer of topsoil in a low-lying part of the yard then covered it with straw. I also had stones put down in a lower part of the yard where I park my trailer. One week later a storm washed away the topsoil and straw. I paid for the soil and the labor was free!
Description of Work: I called them out to remove eight large trees. They also put in topsoil and stones in a low-lying area of the yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

    Contact information

    PO BOX 1718, Ashland, VA 23005

    www.lancrafters.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Stone and Gravel,
    Landscaping,
    Pavers and Hardscaping,
    Mulch and Topsoil,
    Concrete Pouring and Repair,
    Tree Service,
    Lawn Irrigation

    FAQ

    LANCRAFTERS INC is currently rated 4.7 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    LANCRAFTERS INC accepts the following forms of payment: Check
    Yes, LANCRAFTERS INC offers free project estimates.
    No, LANCRAFTERS INC does not offer eco-friendly accreditations.
    No, LANCRAFTERS INC does not offer a senior discount.
    Yes, LANCRAFTERS INC offers emergency services.
    No, LANCRAFTERS INC does not offer warranties.
    LANCRAFTERS INC offers the following services: LANDSCAPING DESIGN, INSTALLATION, AND MAINTENANCE. HARDSCAPING-SEGMENTAL RETAINING WALLS, INTERLOCKING SEGMENTAL PAVERS, PATIOS AND DRIVEWAYS. WATER FEATURES-PONDS, FOUNTAINS, AND WATERFALLS. SITE WORK-CLEARING, GRADING, ETC. IRRIGATION: DESIGN, INSTALLATION, SERVICE, AND MAINTENANCE. SOD INSTALLATION ARTIFICIAL GOLF PUTTING GREENS.

    Contact information

    PO BOX 1718, Ashland, VA 23005

    www.lancrafters.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM